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Greenstay Hotel & Suites

769 reviews
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Traveller (105)
Room & Suite (50)
Dining (5)
Overview
  • Excellent64%
  • Very good24%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“train tracks”(12 reviews)
“great price”(35 reviews)
“sausage”(43 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (769)Write a Review
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Traveller rating
466
189
56
29
18
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466
189
56
29
18
Show reviews that mention
All reviewstrain tracksgreat pricesausagestay there againwafflesgreat place to stayroom was cleanexercise roomhot breakfastbiscuitsrefrigerator and microwaveoff the highwaystaff was friendlyfree breakfastoutdoor poolspringfield mofirst floor
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111 - 115 of 758 reviews
Reviewed 19 March 2017 via mobile

This place is awesome! Don't be fooled by the hotel industry rating of 2 stars. Definitely go by TripAdvisor 4 1/2 star rating and stay at the Greenstay! The price is amazing (we only paid $55 for a king room), the hotel is beautiful and...More

Thank kfogerson
Response from GreenstayFDM, Molly T. Front Desk Manager at Greenstay Hotel & SuitesResponded 22 March 2017

Thank you for your review on your stay with us. I am happy to hear you enjoyed our hotel. We appreciate you choosing to recommend us and hope you return to Greenstay Hotel again.

Reviewed 17 March 2017

The hotel is clean and the staff is great -- very accommodating, polite, and professional. There were some issues with the security of the hotel, the preparation of the room, and the extremely thin walls. 1) The security entrance door in the back of the...More

Thank AnnieK-YS
Response from GreenstayFDM, Front Office Manager at Greenstay Hotel & SuitesResponded 22 March 2017

Thank you for your feedback. I have brought these issues to the attention of management and would like to apologize for the inconvenience you experienced at our hotel. I am glad to hear you at lease enjoyed the customer service we provided. Thank you again...More

Reviewed 12 March 2017 via mobile

Well back to Texas we went, last minute. Alisha was wonderful on the phone with our reservation and upon out arrival. Check out the next morning with only 1 complaint, ( darn cant remember the girl that checked us out), the pillows, so hard ugh,...More

Thank Vicki H
Response from GreenstayFDM, Molly T. Front Desk Manager at Greenstay Hotel & SuitesResponded 22 March 2017

Thank you for taking the time to write a review on your stay with us. We appreciate your feedback. We are working on an update for the pillows we provide. We look forward to your return. As always, thank you for choosing Greenstay Hotel &...More

Reviewed 10 March 2017

Conveniently located with easy access to highway 65. Reasonably priced, clean, friendly and the staff is Exceptional! I travel extensively and I highly recommend this hotel for comfort, cleanliness and overall best value.

Review collected in partnership with this hotel
Thank Dru P
Reviewed 9 March 2017

Beds were horrible, pillows were horrible and the toilet lid looked so bad. It was stained and looked horrible. The comfort level, I would rate as "0". The front desk was friendly, but that was the best part of the stay. I would not stay...More

Review collected in partnership with this hotel
Thank kathyhW7547PO
Response from GreenstayFDM, Molly T. Front Desk Manager at Greenstay Hotel & SuitesResponded 14 March 2017

Thank you for taking the time to review your stay with us. Your feedback is very important to us. I am very sorry to see you were unsatisfied with our hotel. I will be bringing your review to the attention to upper management. Please feel...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$72 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Springfield
#4 Green Hotel in Springfield
#9 Family Hotel in Springfield
#16 Business Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$72 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Springfield
#4 Green Hotel in Springfield
#9 Family Hotel in Springfield
#16 Business Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (105)
Room & Suite (50)
Dining (5)
Pool & Beach (4)
Hotel & Grounds (62)
Bathroom (14)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jmb2020
22 August 2016|
Answer
Response from RBerkowitz | Reviewed this property |
I don't think Greenstay can control the postings here. TripAdvisor has its own monitoring system, which is all software driven. Check the spam or junk folders of your email, as TripAdvisor itself may be holding up your... More
2
Votes
J W
30 May 2016|
AnswerShow all 8 answers
Response from Bearly22 | Reviewed this property |
Ihave posted both positive & negative reviews I try to be honest with my opinions as I expect others to be as I find this very useful & a powerful tool. I have only good things to say about Greenstays We have stayed 4 times... More
1
Vote
cheytull
26 June 2015|
AnswerShow all 2 answers
Response from Vicki H | Reviewed this property |
If you go directly to their website it well tell you what kinds of rooms they have, I don't believe they do, but double check the website.
0
Votes
Room Tips
"Ask for a room away from the highway although I was not bothered by it."
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"Large hotel with long halls, if your must use the elevator, ask to be near it."
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"Look Elsewhere"
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"I would get a 2nd floor room as you tend to get some plumbing noise in the downstairs rooms."
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