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Quality Inn & Suites

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112 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Crest Hill, Illinois
Reviewed 6 April 2016

The hotel was close to Rt 44 and near most food and gas places. Traded in 6,000 points and got it for half price. Food was ok, eggs, sausage, coffee and juice. Rooms were ok, not great but adequate. Took a drive up spot for the room.

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Thank Gary T
Mount Pleasant, Michigan
Reviewed 5 April 2016

This is an older hotel, but it was clean and quiet. The desk staff was very friendly and courteous. Close to the expressway. No pool but we didn't want or need one. The breakfast was the typical cereal, bake your own waffles and dried scrambled eggs. The was no sausage, but there was sausage gravy for the biscuits.

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Thank Connie T
Reviewed 12 March 2016

Quiet and comfortable room. Needed new carpet and updating. Staff courteous and caring. The building is older and needs a face lift, as well as the rooms. Electrical updates needed for electronic devices. Wifi available and good speed quality. Continental breakfast available. Plenty of parking. Small refrigerator available. Hairdryer with minimal plugs for other devices. Ironing board and iron in...

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Helpful?
Thank linda D
mo271, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel . Please accept our apologies for iany inconvenience you experienced during your stay. We strive for perfection in our hotel rooms and service, and the comfort of our guest is a top priority. Thank you once again ,...

Augusta
Reviewed 8 February 2016 via mobile

Was there for the winter floods. Stayed with for 19 days. Nice rooms, the hot breakfast was good for this motel. Staff very friendly and accommodating. Rooms we always clean and we'll kept. My roommate just got new pillow top mattress.

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Thank Randy E
Bradford, Ohio
Reviewed 31 January 2016

This hotel is an older building, with few electrical outlets. If staying here bring along an extension cord if you will need to plug phones, tablets or laptops, or any other electrical appliances in. The shower was a another challenge, the water temperature would fluctuate from hot to cold. The GM, Anita Jones, was very helpful when pricing a room...

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Thank Gerry B
Mondamin, Iowa
Reviewed 12 December 2015

A. I stayed in a clean, quiet, & comfortable king room. - slept well B. Thanks for the bright & professionally remodeled bath room. C. Above avg. breakfast served in a well lighted area. - thanks D. Friendly folks behind the counter - thanks again

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Thank John H
Lula,Ms
Reviewed 11 October 2015

Clean, comfortable and quiet room,very friendly staff. Breakfast was only average had to pass. Wifi not so good was on and off, caused a few problems. Convenient for food and shopping. Not bad for the price.

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1Thank bdc61
Farmington, Missouri
Reviewed 8 October 2015

Price was mid range but rooms were modern and clean. Bed was comfortable and breakfast was good. Was easy access to the major highways and attractions of Springfield such as BASS PRO and the Battlefield Mall. Also went to Fantastic Caverns and Fairgrounds.

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Thank Mayfam1
mo271, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey .Your positive feed back will serve as an encouragement to all of our staff as we strive to improve the quality of our services. Thank you again, and we look forward to see you in the future, Sincerely Anita John Front Desk Manager Quality inn &...

Holts Summit, Missouri
Reviewed 4 October 2015

The stay started out as a solid four rating until I needed to reprogram my room keys. We were enjoying our stay until I tried to get into our room and both card keys wouldn't work, not uncommon for me. I went to the front desk and laid both cards in the desk and said neither card would work and...

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Helpful?
Thank Dave M
mo271, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Please accept our sincere apologies for any inconvenience you experienced during your stay. We strive for perfection in our hotel rooms and services. I would like to assure you that the concerns you've raised have been addressed. Thank you for taking the time to share your concerns with us. Sincerely Carol Sly Front Desk Supervisor

Calgary
Reviewed 18 September 2015 via mobile

We like to stay in suites because we like lots of space. There are lots of suite hotels in the area but we chose this one for the price. It's dated but comfortable. Nice to have soaps, shampoo & lotion, lots of towels, in room coffee. Also love having a hook inside the bathroom door and an outlet on the...

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Helpful?
Thank Laurel M
mo271, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking time to give us your input. Please accept our sincere apologies for any inconvienence you experienced during your stay. we strive for perfection in our hotel room and service, and the comfort of our guest is our top priority. We look foward to serving your future lodging needs Sincerely Anita John Quality Inn...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
At this 102 room hotel, every room offers a relaxing environment. Every morning we offer a FREE hot breakfast sausage, eggs, waffles, etc.. The fresh rooms are decorated in a comforting muted tone package which will reflect the relaxing experience you expect. In every room we offer a 27 inch TV with 74 cable channels w/ HBO, coffee makers, hairdryers, iron and board, recliners, speakerphones and a large work area with ergonomic chairs. We offer FREE wireless high speed internet access, voicemail, FREE local calls and a 300 sq ft, cardio room and outdoor pool. Our suites are two separate rooms equipped with microwaves and minifridges and some even have jetted Jacuzzi tubs. We are also pet friendly. At the Quality Inn & Suites you will save money and sleep better. ... more   less 

Additional Information about Quality Inn & Suites

Address: 2745 N Glenstone Ave, Springfield, MO 65803
Region: United States > Missouri > Springfield
Price Range: $96 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 102
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a better Choice Hotel property”
gman480, 22 Apr 2017 | Read review
“Do Not Stay”
chrishS1458NC, 13 Nov 2016 | Read review
“They don't have an elevator but you can request a drive up room”
916garyt, 6 Apr 2016 | Read review
“I think all of the rooms would be quiet, but they all have outside entrances. No elevator to 2nd floor.”
ConnieT261, 5 Apr 2016 | Read review
“Bring your own locks”
131davem, 4 Oct 2015 | Read review
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