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Arbor Suites Medical Mile

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174 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Reviewed 30 July 2016 via mobile

We stayed with a large family..for prices are great! We had two beds and a pull out sofa. The staff was very helpful and friendly. Good breakfast, they add more on the weekend. We enjoyed our stay and will be staying here again.

Thank fabu m
Tiffiany G, Manager at Arbor Suites Medical Mile, responded to this review

Fabu M, Thank you for taking the time to write a review about our property. I am glad that you got to enjoy your stay and that our staff was helpful and friendly. I am happy to hear that you enjoyed our continental breakfast and we cannot wait to see you again.

Cuba, Missouri
Reviewed 26 July 2016

The staff at this motel is so very nice. I wish I could give them a better rating but the rooms are just sad. We were shocked when we entered the room and there were two full size beds. Not queen size, full size. The coverings and mattress were just bad. Carpet probably needed to be changed a long time...

Thank Showme_10
Tiffiany G, General Manager at Arbor Suites Medical Mile, responded to this review

Showme_10, thank you for taking the time to review our property. I am sorry to hear about your experience and I have talked with housekeeping about the issued you had with your room to ensure each guest gets the service they need while staying. I hope the next time you are in town, you stay with us again so we...

Reviewed 1 June 2016

We've stayed at various hotels but received the best service ever from Tiffany Gann at Arbor Suites Medical Mile. She went above and beyond to help us and our friend with our reservations & changes and was incredibly patient and gracious! Thank you, Tiffany! Also thank you to Kathleen for her wonderful service! Our room was clean, spacious & a...

Thank C Y
Tiffiany G, Manager at Arbor Suites Medical Mile, responded to this review

C Y, Thank you for taking the time to review our property. I am glad that I could be of service to you while you were here! My staff and I always try to meet every guests accommodations and requests. I have passed on your kind words to my staff. I am happy to hear that you enjoyed our laundry...

Reviewed 27 May 2016 via mobile

The Arbor Suites Medical mile is an older hotel with very poor house cleaning services. We stayed for 7 nights and each cleaning was worse than the last. The cleaning crew simply threw the covers on the bed today, did not remove the dirty towels and did not replace the coffee. Uncertain if. This treatment is normal....or if we are...

Thank Bill H
Tiffiany G, Manager at Arbor Suites Medical Mile, responded to this review

Bill H, I am sorry that your stay was not up to your standards. I am hoping that next time you are in town, you will give us another chance to show you how your stay should be! I have informed my housekeeping staff of the issues that you encountered with your stay to ensure this will not happen again....

Reviewed 20 May 2016

Long story short our daughter was having a baby and it took way longer then expected. We had reserved another hotel but our room was given away when we didn't show. I called several hotels with no luck on finding a room. Called Donna at the Arbor Suites and she was super nice. They had a room - we got...

1Thank Heather K
Tiffiany G, Manager at Arbor Suites Medical Mile, responded to this review

Congratulations on the new addition to your family! I am glad that Donna was able to meet your needs and make your stay enjoyable. Thank you for your kind words and I hope that when you are back in the area, you will think of us!

Memphis, Tennessee
Reviewed 3 May 2016 via mobile

Tiffiany Gann the general manager was super helpful and friendly accommodating all of our special needs! She was very friendly as were the rest of the staff!! Tiffiany helped us make all of the arrangements for a work meeting that was being held at their Raynell location.

Thank cwlewis2
Reviewed 19 April 2016

Stayed 2 nights while in town for a Funeral. The room was clean, appeared recently painted, and very large. The breakfast was good, the usual, scrambled eggs, sausage, biscuits and gravy, cereal, etc. Fridge and microwave was a bonus. The staff was very friendly. Would absolutely recommend to friends and family or stay there my self again.

Thank nthall
Stockton, Missouri
Reviewed 22 March 2016

My husband had surgery yesterday and since we live 50 miles from the hospital, I opted to stay at abor suites medical mile overnight so I wouldn't have to drive home and then back this morning. I was late showing up at the hotel and Serena worked and worked trying to find me something on the ground floor. She must...

Thank Kaylee17
Reviewed 29 December 2015

we have stayed here 3 times and everytime has been great .the price is good the rooms always clean and comfy.The staff is all very nice ,we will always stay here when we stay in springfield.this motel is close to pretty much everything

Thank grandma9Home
Tiffiany G, Manager at Arbor Suites Medical Mile, responded to this review

Grandma9home, Thank you for taking the time to write a review about your stay! We love that you have chosen to make our hotel your place to stay when you are in our area! We work hard as a team to ensure that not only is our hotel safe and clean but that our staff makes everyone feel like family!...

Effingham, Illinois
Reviewed 26 November 2015

We have never heard of the "Arbor Suites Medical Mile" so we were a little nervous. But it was fantastic! The room was extremely clean, and so spacious. We felt safe and comfortable. Also had a fridge, microwave, couch and coffee table. The only complaint is I think it was near a smoking room/smoking area, because there was an ever...

Thank Brooke R
Tiffiany G, Manager at Arbor Suites Medical Mile, responded to this review

Brooke R, Thank you so much for taking the time to write a review about your stay with us! My staff and I strive for 100% cleanliness. To us it is one of the most important features we have to offer. I am sorry to hear about the slight smell of smoke that was in your room. I have checked...

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  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Arbor Suites Medical Mile

Address: 1260 E. Independence Street, Springfield, MO 65807 (Formerly Howard Johnson Springfield/Medical District)
Region: United States > Missouri > Springfield
Price Range: $81 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Arbor Suites Medical Mile 2*
Number of rooms: 49
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Also Known As:
Arbor Suites Medical Mile Hotel Springfield
Crystal Hotel Springfield
Hotel Style:
#30 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Arbor Suites Medical Mile staff and other travellers.
1 question
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Wentzville, Missouri
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room away from hwy, it was a liitle noisy because it had rained and we could hear that,but still slepy good”
 of 5 bubbles grandma9Home, 29 Dec 2015 | Read review
“Ask for a room away from smoking rooms or smoking areas”
 of 5 bubbles brooker522, 26 Nov 2015 | Read review
“quiet, clean rooms.”
 of 5 bubbles 833arleneh, 5 Nov 2015 | Read review
“Ask Amber . She will properly position you and your needs.”
 of 5 bubbles wendallt2015, 11 Aug 2015 | Read review
“Rooms on north side are away from Interstate noise.”
 of 5 bubbles johnste, 19 Jul 2015 | Read review
5 of 5