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Arbor Suites Medical Mile

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Arbor Suites Medical Mile
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173 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Georgia
Reviewed 7 May 2012

We booked two rooms - one for us and one for my brother. We were attending a funeral and this location was perfect - only 1.5 miles from the cemetery. Our room was very large with kitchenette and small dining table. The other room was still large but had no kitchenette. They were both very clean but a little dated....

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Helpful?
Thank PoolerGeorgia
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review

Thank you for taking the time to review our property. We have several rooms that do have the kitchenette which makes it nice with a little more space. I do apologize about the air conditioner waking you up, nothing is worse than being woke in the middle of the night. I will check into that and have it corrected immediately....

Saint Louis, Missouri
Reviewed 4 May 2012

After reading the other reviews, I hadn't been able to believe that one could get so amazing a space for such an affordable price. However, after staying there, I can't think of a single good thing said that wasn't true. The receptionist was awesome and friendly. The room was spacious (we got the double-bed) and came with a sofa, a...

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Helpful?
Thank 30Gauge
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review

Thanks for the awesome review! I am so glad that you were satisfied with the service we provided! When I shared with my staff with your review they were very happy that you put us up there with the Hyatts and Hilltons. That says a lot and it makes me as a manager very happy and proud of my staff....

benbrook, tx
Reviewed 2 May 2012

Arbor Suites Medical Mile is actually a motel style. All of the rooms have exterior doors and there are no elevators to the second floor. The rooms are large and spacious but the decor is showing its age. Our room was very clean and the staff friendly. We were able to get two beds with an additional sleeper sofa. We...

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Helpful?
Thank tim_and_jennifer
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review

Thank you for taking the time to comment on our hotel. Our rooms are very spacious and my housekeeping department works hard to make sure everything is clean. I hope the next time you stop in Springfield you will come back and see us!

Santee, South Carolina
Reviewed 2 May 2012

We travel with business and stay in a lot of hotel rooms....I wish this was a place we'd be for a few days. Get the room with the sofa...huge! Private are to dress and shower with doors that close. It's clean which is not something you see often, trust me. Friendly staff and affordable. We are only here one night...

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Helpful?
Thank BeGee G
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review

Thank you for taking the time to post! The pull out sofas being in every room is a BIG plus! Our housekeeping department takes pride in what they do, they are awesome! I glad we could accommodate you and hope to see you on your way back from Tulsa. Safe travels!!

Lenexa
Reviewed 28 April 2012

We read reviews before we booked, and people said this was a perfect home away from home.. They were right. Clean, comfortable, roomy rooms, good rates. Reasonable charge for pets. Loved the coffee pot and packaged coffee. Plenty of clean nice sized towels. Friendly staff. Free breakfast. Our dog enjoyed that there was plenty of grass and open space. Thanks...

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Helpful?
Thank AprilJ342
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review

Thank you for the great review! My staff works hard to make sure everyone is satisfied! Customer service is our #1 priority! I hope the next time you are in the area you come back to see us!

Lees Summit
Reviewed 22 April 2012

I booked this hotel online based on the reviews, and I was pleasantly pleased with the hotel. It was on the south side of Springfield next to the hospitals, a smaller hotel. The room itself was fairly big, we had two double beds, a desk and chair, and a couch and coffee table. Plus the dresser, mini fridge and microwave....

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Helpful?
Thank saiza
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review

Thanks for the great review! We enjoy hearing our customer feedback! I am glad that you were pleased with us. We look forward to seeing ou again.

Rogers, Arkansas
Reviewed 21 April 2012

We were a little apprehensive about getting a suite for such a reasonable price, but we couldn't have been more pleased! The room was large,ours had 2 double beds, which were very comfortable, a seperate area with a couch, coffee table, and light on a table. Something that we really liked was that the area outside the bathroom had louvered...

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Helpful?
Thank Jammin10
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review

Thank you for the great review! We have alot of guest that enjoy the doors leading into the vanity area for more privacy. Our rooms are a little bit bigger than the average hotel room. It makes it nice for bigger families. I do apologize for the water tempature going back and forth and I will have maintenance take a...

Naperville
Reviewed 20 April 2012

Very good hotel with good hot breakfast for the price. HUGE room with separate kitchen, two double beds and sofa\bed for total of 6 people.

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Helpful?
Thank VKM72
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review

Thank you for the review! We enjoy hearing feed back from our guest. As you mentioned our rooms are bigger than the average hotel and a BIG plus is we have pull out sofas in EVERY room to accomadate more people. I am glad that you were pleased with our breakfast as we are always looking for ways to make...

Kansas City
Reviewed 19 April 2012

We made a good choice and we were happy with the room and with the staff. We were in town to see our new grandson and appreciated being within easy reach of the hospital. We especially enjoyed the bright breakfast atrium.

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Helpful?
Thank David K
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review

Thank you for the great review! I am glad that our location was a plus for you with welcoming your new grandbaby. I am sure you will be back in the area to visit your family and we look forward to seeing you again.

Canberra, Australia
Reviewed 17 April 2012

For the price I was pleasantly surprised. This would probably be the best 'cheap' chain hotel I've stayed in. You can tell they've put a lot of effort in to making the place look really nice and it's payed off. Free Wifi is an absolute must but I love it when a hotel throws in a free computer/printer to boot....

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Helpful?
Thank ET8
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review

Thank you for taking the time to review our property! I am glad the we met your expectations! We look forward to seeing you next time.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Arbor Suites Medical Mile

Address: 1260 E. Independence Street, Springfield, MO 65807 (Formerly Howard Johnson Springfield/Medical District)
Region: United States > Missouri > Springfield
Price Range: $85 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Arbor Suites Medical Mile 2*
Number of rooms: 49
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Also Known As:
Arbor Suites Medical Mile Hotel Springfield
Crystal Hotel Springfield
Hotel Style:
#30 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Arbor Suites Medical Mile staff and other travellers.
1 question
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Wentzville, Missouri
over a year ago

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Questions? Get answers from Arbor Suites Medical Mile staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room away from hwy, it was a liitle noisy because it had rained and we could hear that,but still slepy good”
 of 5 bubbles grandma9Home, 29 Dec 2015 | Read review
“Ask for a room away from smoking rooms or smoking areas”
 of 5 bubbles brooker522, 26 Nov 2015 | Read review
“quiet, clean rooms.”
 of 5 bubbles 833arleneh, 5 Nov 2015 | Read review
“Ask Amber . She will properly position you and your needs.”
 of 5 bubbles wendallt2015, 11 Aug 2015 | Read review
“Rooms on north side are away from Interstate noise.”
 of 5 bubbles johnste, 19 Jul 2015 | Read review
5 of 5