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Arbor Suites Medical Mile

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Traveller (17)
Room & Suite (11)
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Overview
  • Excellent50%
  • Very good27%
  • Average12%
  • Poor5%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Kitchenette
2 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (194)
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Traveller rating
93
52
24
10
12
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Time of year
LanguageEnglish
93
52
24
10
12
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All reviewsroom was cleanbiscuits and gravyrequested a ground floor roomsmall refrigeratorvending machinesofa bedthe hotel is pet friendlystayed nightsdesk and chairno elevatoranyone travelingbagelssitting areacoffee pota wonderful place to staystay there againcheck in was quick
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21 - 25 of 191 reviews
Reviewed 3 December 2016

So I booked a room here through Hotwire and, en route to Springfield, I was offered free lodging. Hotwire typically only offers refunds if the hotel they book through allows refunds as well. Nick at the front desk was very friendly and very helpful in...More

Thank Charlie V
Response from Nick H, Manager at Arbor Suites Medical MileResponded 9 December 2016

Charlie, thank you for taking the time to review your experience you had here. I am glad that I could help you out during your time in Springfield. I hope the next time you are looking lodging, you keep us in mind.

Reviewed 30 November 2016

The location is great - right off the highway. Check in was quick & easy. The rooms are very spacious & clean. They serve a nice continental breakfast in the morning. My room had quick wifi & a nice desk to work at. This was...More

Thank Bridget P
Response from Nick H, Manager at Arbor Suites Medical MileResponded 9 December 2016

Bridget P, thank you for taking the time to review your stay with us. I am glad to see that you enjoyed the some of the amenities we have to offer here. We always strive to meet each and every guests needs and expectations and...More

Reviewed 28 November 2016 via mobile

We were traveling for the holiday and stayed here one night. The staff was nice and courteous. Our room was comfortable and met our needs. There were plenty of pillows and the mattress was fairly comfortable. There was a mysterious noise of unknown origin in...More

Thank valaw1975
Response from Nick H, Manager at Arbor Suites Medical MileResponded 9 December 2016

Valaw1975, thank you for taking the time to review your stay with us. I would like to apologize for the "mysterious noise" that made your stay with us unpleasant. I am glad to hear that everything else we great during your stay! We hope to...More

Reviewed 16 October 2016 via mobile

This motel is nothing special. You pay $65.00 a night you shouldn't have high expectations. The breakfast is blah. The front desk staff is very friendly, I saw the same woman all weekend. If your looking for average nothing special, this place is for you....More

Thank SweetLou1969
Response from Tiffiany G, General Manager at Arbor Suites Medical MileResponded 18 October 2016

SweetLou1969, thank you for taking the time to review our property. I am sorry that we were not what you expected. I am glad my staff could be friendly during your stay.

Reviewed 21 September 2016

We stayed 2 nights at the Arbor Suites - Medical Mile when meeting up with friends for the weekend. The suite was a good size, comfortable and very clean and tidy. The bed was comfortable and we both slept well. Bathroom was adequate but flush...More

Thank phaz77
Response from Tiffiany G, General Manager at Arbor Suites Medical MileResponded 27 September 2016

Phaz77, Thank you for taking the time to review our property and let us know how your stay went! I am so glad to see that you enjoyed your stay aside from the flush on the toilet sticking. I have spoken with my maintenance staff...More

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About
Amenities
Top amenities
Free Parking
Pool
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$63 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Business Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$63 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Business Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (17)
Room & Suite (11)
Questions & Answers
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Julie H
4 March 2015|
Answer
Response from Emily R |
No, it's an outdoor pool.
0
Votes
Room Tips
"I stayed at the side away from the highway and never heard a sound."
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"I was on the end on the first floor. Had no trouble with noise."
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"Need the stairs fixed and elevator would be nice since we had one person that has trouble with stairs."
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"Find another hotel."
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