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All reviewscookiesgreat hotelfront deskdefinitely stay here againpancakesbrand nameomeletcheck in was easyevery staff memberbreakfast crewup to datebreakfast selection was greatcleaning staffchannel listingkeurig coffee makerin townsausage
Friendly staff Sharon helped not only get checked in but with some tips on the area. Beautiful new hotel all modern and super clean. Good location The third floor is quiet and peaceful nice breakfast 🥞 hope you like this hotel if stay.
We stayed one night here in a queen suite. Hotel seems to be like new, extremely clean everywhere. Front desk staff and breakfast staff were excellent- friendly, welcoming, polite. Lots of choices at breakfast, warm cinnamon rolls, pancakes. Plenty of seating. The kids loved the...More
Best experience EVER! We were traveling from Florida to Kansas City. We were getting tired and knew we would not be able to make it home. Looked at the map and noticed West Plains was about 2 hours away. I called and spoke to a...More
The hotel was excellent. New hotel so everything is shiny new. Very nice property.
The most outstanding thing about this place is the staff.
I have never experienced a more attentive, welcoming, friendly staff anywhere I have stayed ever. Made me feel so much at...More
Thank John D
Response from 1301Express, General Manager at Holiday Inn Express & Suites West Plains SouthwestResponded June 15, 2018
Thank You for the great words. Our property opened Dec 2018. Our staff love meeting and greeting our guests, Breakfast Bar hostess' love getting to know our guests one on one. R Blankenship GM
After a long, hot day on the motorcycle we were welcomed at the desk by a smiling, friendly face.( Crystal) After checking us in and updating our rewards information she pointed out the fresh lemonade, tea and cookies. The rooms are very nice and the...More