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Holiday Inn St. Louis Airport

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142 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn St. Louis Airport
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Showing 141: English reviews
Indy
Reviewed 29 March 2014 via mobile

Not sure where to start with this property. I'm generally very positive but I am having trouble finding something positive. Room is OK, clean, nice size bathroom and bed sleeps fine. Restaurant and front desk staff are below acceptable. Slow slow slow restaurant and they don't want to give you coupons for the free breakfast that should come with the...

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Helpful?
Thank IndySig
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations prevented you from fully enjoying your time at the hotel. Holiday Inn Brand provides a Full Service Restaurant and Lounge, but not on a complimentary basis. We have shared your comments with the staff and we hope to have the pleasure of serving...

Columbia, Alabama
Reviewed 27 March 2014

Its very close to the airport and does run a reliable shuttle service. Close to the highway with easy access. Does have a bar/restaurant that I found to be sufficient but nothing fancy at all, the staff was very friendly. We did have quite a few issues with hot water and no matter how long it ran it didn't warm...

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Helpful?
Thank Rauschie
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for taking the time to write your review and your nice comments about our Shuttle Service and Friendly Staff. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Please accept our apologies for falling short of your expectations. Thank you again for sharing your thoughts and we hope you give us...

Connecticut
Reviewed 17 March 2014

Noteworthy is that the hotel occupies handicapped people, who did an excellent job serving breakfast. This made a very positive and very pleasant impression. Rooms were well appointed, rates reasonable, I would stay there again.

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Thank upintheairglobally
Parish, NY
Reviewed 13 February 2014 via mobile

This Holiday Inn is worn out (like many older Holiday Inns). It needs updates badly. I was upgraded to a "Parlor Suite" which has a fire place but its falling apart and doesn't work. The beds need to be replaced too. In my opinion it doesn't meet IHG standards. The Internet wouldn't work at all for me. It is however...

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Helpful?
Thank Andrea B
IHGCare, Guest Relations Manager at Holiday Inn St. Louis Airport, responded to this review

Dear Andrea B, Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with...

Knoxville
Reviewed 22 January 2014

I attended a small conference here in January 2014. I thought it is an excellent place to have a small conference as it is convenient to the airport and the rapid rail system. If you do not have a car, you can call the hotel shuttle, which I found to be prompt and reliable. I found the front desk personnel...

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Helpful?
Thank Robert F
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for the nice comment regarding your Business Meeting and Restaurant. Your review will be used to consider improvements needed and we hope that you can give us a...

Salt Lake City, Utah
Reviewed 13 January 2014

The only positives I can say about this hotel is it was clean and quiet -- but it's really showing it's wear and tear... among other things, the food in the resturant isn't bad, it's worse than terrible we smelled sewer gas in the hall outside it and there's nothing decent to eat at within walking distance ... so if...

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Helpful?
Thank Dissatified88
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for taking the time to write your review. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Please accept our apologies for falling short of your expectations. Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and we...

U.S.A.
Reviewed 24 November 2013 via mobile

Stayed here couple years ago, had a good stay, so returned. And I was again very happy with my stay. Check-in was awesome! Leo was an example of how to welcome guests and deliver highest levels of customer satisfaction. Top notch!! The hotel and my room were very nice- updated, very clean, nice furnishings!! House keeping was amazingly- attention to...

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Thank SenatorMcCain
Southern Illinios
Reviewed 29 October 2013

My wife and I stayed at this hotel and utilized the Stay and Fly option. Upon our return, we claimed our checked bags and called for the hotel shuttle. We were advised to proceed to Exit 15 to await the shuttle. An hour and 15 minutes later, three phone calls to the hotel, we discovered the front desk employee had...

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3Thank PrevailingConditions
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for taking the time to write your review. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Please accept our apologies for any inconvenience caused you and for falling short of your expectations. We value your comments and will use them as a training tool. Though we would prefer you had...

Orlando, Florida
Reviewed 18 September 2013

When you first walk into the room it looks updated and clean. If you look around you will find it has only been cleaned on the surface. There is a rim of dust around the baseboards and behind the furniture. The air conditioner filters are full of dust. There was an unpleasant smell in the hallway. Housekeeping told us it...

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Helpful?
Thank John T
Denise H, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for your recent stay with us. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. We know you have many choices when it comes to lodging and we hope your future travel plans will continue to include IHG.

Philadelphia, Pennsylvania
Reviewed 11 September 2013

Don't expect to be able to even check your email in this hotel. The internet is terrible. Old furnishings, small pillows, bad front desk service, they do not even answer the phone. However, The bar and the restaurant were staffed and managed well.

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Thank MB55555
Jana K, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for your review and for enumerating the good, the bad and the opportunities to improve. While I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you have experienced during your stay with us. As we continually...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn St. Louis Airport hotel is conveniently located less than 1 mile from Lambert International Airport in St. Louis, Missouri. The Holiday Inn St. Louis Airport provides complimentary daily airport and MetroLink shuttle. Our convenient location offers easy access to our many St. Louis attractions including Gateway Arch, Busch Stadium home of the St. Louis Cardinals, Touhill Performing Arts Theater - University of Missouri-St. Louis, Verizon Wireless Amphitheater in Riverport, Scottrade Center, Edward Jones Dome, America Center Convention Complex, Harrah's and Ameristar Casino, St. Louis Zoo, St. Louis Science Center, Six Flags St. Louis, The Fabulous Fox Theater, Historic St Charles District, St. Louis Mills Mall, Westport Plaza, Aqua Port Water Park, & Dave and Busters. Experience our spacious and comfortable accommodations including 10 suites for the business and leisure traveler. We are pleased to offer complimentary high-speed wireless Internet, mini refrigerators in each room, 24 hour fitness center, business center with ATM, our on site Jet Set Bar and Grill and room service. We offer over 5000 sq ft of flexible meeting, banquet, and wedding space for up to 175. Free parking during stay and Park, Stay and Fly package available for airport parking up to 14 days. The Holiday Inn St Louis Airport looks forward to being your home away from home, where your memorable stay and our excellent service will leave you feeling pampered and relaxed. ... more   less 

Additional Information about Holiday Inn St. Louis Airport

Address: 4505 Woodson Rd, Woodson Terrace, Saint Louis, MO 63134
Region: United States > Missouri > Saint Louis > Woodson Terrace
Price Range: $131 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn St. Louis Airport 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Holiday Inn St. Louis-Airport Hotel Berkeley
Holiday Inn Saint Louis
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Questions & Answers

Questions? Get answers from Holiday Inn St. Louis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on first floor and had no problems. Not sure about the other floors.”
 of 5 bubbles BarbaraS517, 14 Sep 2016 | Read review
“Try to get closer to the lobby”
 of 5 bubbles Jambox69, 13 Aug 2016 | Read review
“Rooms at the back are quieter.”
 of 5 bubbles sharonmU2384XZ, 6 Jul 2016 | Read review
“Request a room as far away from the elevator as possible”
 of 5 bubbles fgtravel90, 2 Apr 2016 | Read review
“Interior room we had stayed dark even in the day time hours for those wanting to sleep in later and not have light bother them”
 of 5 bubbles srembe, 23 Feb 2016 | Read review
5 of 5