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Extended Stay America - Billings - West End

83 reviews
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Traveller (9)
Room & Suite (10)
Dining (1)
Overview
  • Excellent25%
  • Very good28%
  • Average14%
  • Poor19%
  • Terrible14%
Travellers talk about
“breakfast bars”(2 reviews)
“one night stay”(5 reviews)
“hotel room”(3 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Billings - West End
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (83)Write a Review
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1 - 5 of 82 reviews
Reviewed yesterday

First time at an Extended Stay hotel. Stayed only one night. Comfortable accommodations, friendly staff. This property seemed to have more long term guests which gave it a different feel from a more conventional hotel.

Review collected in partnership with this hotel
Thank Art B
Hotel's Favourite
Reviewed 18 July 2017

We really like to stay here. the location is good for us and seems to be centrally located. It is close to west end and downtown. The west end has a lot of restaurants, bars and shopping and downtown has lots of restaurants and bars/breweries...More

Thank serrimt
Response from 00esa, General Manager at Extended Stay America - Billings - West EndResponded 20 July 2017

Thank you for your loyalty and choosing to stay at Extended Stay America - Billings - West End. We are delighted to know you were comfortable here and that our location close to various attractions of the city was ideal for your needs. It was...More

Reviewed 1 week ago

The facilities at this hotel are adequate; the STAFF are EXCELLENT. But -- and this is a HUGE "but" -- the wifi service at this hotel (even with the paid "upgrade" at $18 per week) is so abysmally, painfully slow that it is not possible...More

Review collected in partnership with Extended Stay
Thank Jack H
Response from 00esa, Manager at Extended Stay America - Billings - West EndResponded 1 week ago

Jack, thank you for staying with us and providing your feedback. We know how important it is to stay connected when you are away from home, so please accept our apologies for the issues with our Wi-Fi. Our maintenance team has been notified to see...More

Reviewed 1 January 2018

Great place, clean and comfortable. Quick check in, nice facilities. Friendly and helpful staff. Good location, ideal for family or business trips. We enjoyed our brief stay with kids. Would recommend happily!!More

Review collected in partnership with this hotel
Thank 25shubhamd
Response from 00esa, Manager at Extended Stay America - Billings - West EndResponded 1 January 2018

It was our pleasure having you as our guest at Extended Stay America. We are delighted to read you enjoyed your stay and our facilities and service were to your satisfaction. Thanks for recommending us to future guests. We look forward to hosting you again...More

Reviewed 23 December 2017

This is the second time we have tried to stay at this hotel and both times were horrible this time off room reeked of smoke and was in the linens and whatnot tried to complain no one was at the desk to help I have...More

Review collected in partnership with Extended Stay
Thank 574jennag
Response from 00esa, Manager at Extended Stay America - Billings - West EndResponded 23 December 2017

Thank you for being our guest and for sharing your feedback. We apologize for the smell of smoke you experienced on your stay. We work hard to provide a clean and comfortable environment and I am sorry if the smell compromised your experience. We will...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$66 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$66 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (9)
Room & Suite (10)
Dining (1)
Questions & Answers
Ask a question
Debbie J
19 November 2017|
AnswerShow all 4 answers
Response from Tim G | Property representative |
Yes, applicable pet fees do apply.
0
Votes
Helen L
16 April 2017|
AnswerShow all 3 answers
Response from serrimt | Reviewed this property |
Yes
1
Vote
Room Tips
"Buy some snacks and groceries as the room has kitchen appliances, fridge and microwave. However, my room did..."
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"Don’t stay here"
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"ask for ground floor rooms"
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"clean and good breakfast"
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