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    Extended Stay America - Billings - West End

    4950 Southgate Dr, Billings, MT 59101-4667
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    2017-09-03 2017-09-04
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    US$71
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    Traveller (3)
    Room & Suite (5)
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    Overview
    • Excellent24%
    • Very good31%
    • Average11%
    • Poor20%
    • Terrible14%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (69)
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    There are newer reviews for Extended Stay America - Billings - West End
    See the most recent reviews

    11 - 15 of 69 reviews

    Reviewed 4 weeks ago

    Great price, location and clean. Right of the interstate but very quiet. Restaurants and gas stations on the same street. Staff were friendly. Breakfast was underwhelming. Coffee, packaged bakery and instant oatmealMore

    Review collected in partnership with Extended Stay
    Thank Robert H
    Response from 00esa, General Manager at Extended Stay America - Billings - West EndResponded 4 weeks ago

    Robert, thank you for your review. It's nice to know you loved our convenient location as well as found us to be a good value. However, we are sorry our grab-and-go breakfast was not to your liking. We will make note of your feedback as...More

    Reviewed 4 weeks ago

    3rd party reservations show complete breakfast included not a two bit coffee bar that didn't even have decaf. A cleared out hotel room that you had to request items like a coffee maker, hair dryer , etc. from the front desk. Not even a pen...More

    Review collected in partnership with Extended Stay
    Thank juliesX2440HL
    Response from 00esa, General Manager at Extended Stay America - Billings - West EndResponded 4 weeks ago

    Thank you for your feedback. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate...More

    Reviewed 13 July 2017

    Debbie the manager and her staff went to great lengths to make sure I was ready for the interviews I had for my relocation. They were all very helpful and kind. I had to be at my first interview very early after a 6 hour...More

    Review collected in partnership with Extended Stay
    Thank Christine D
    Response from 00esa, General Manager at Extended Stay America - Billings - West EndResponded 14 July 2017

    Christine, thank you for being our guest at Extended Stay America - Billings - West End. We are delighted to know you were enjoyed your time with us and that our associates left you with a good impression of our hotel. I will be sure...More

    Reviewed 11 July 2017

    The rooms and the hotel itself were very clean and the building looks new. Rooms are well-furnished and the TVs have a good selection of channels including ESPN. Wi-fi however is slow. Check-in was also slow; the lobby gets busy at times and they only...More

    Review collected in partnership with Extended Stay
    Thank seankG5555RX
    Response from 00esa, General Manager at Extended Stay America - Billings - West EndResponded 13 July 2017

    Thank you for being our guest at Extended Stay America - Billings - West End. we are happy to know that you found us to be a good value and loved your Well-kept room. We appreciate your feedback and look forward to seeing you again...More

    Reviewed 11 July 2017

    Cockroaches, flies, gnats and spiders everywhere! If you don't mind sharing your shower, sink and toilet with creepy crawlies this is the place for you. Waited at the front desk to ask for a disposable cup for 5 minutes while the attendant was counting her...More

    Review collected in partnership with Extended Stay
    Thank juanbB6870IU
    Response from 00esa, General Manager at Extended Stay America - Billings - West EndResponded 12 July 2017

    Thank you for your candid evaluation. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and I apologize for failing to provide that for you. What you encountered should not have happened as we have regular...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    Details
    • Price range
    • US$68 - US$113 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 1
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Extended Stay, Orbitz, Hotels.com, Booking.com, Expedia, Cancelon, Travelocity, Cheap Tickets and Hotwire so you can book your Extended Stay America - Billings - West End reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Montana >
    • Billings
    • Also Known As
    • Extended Stay Billings ,
    • Billings Extended Stay
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    Traveller (3)
    Room & Suite (5)
    Dining (1)
    Hotel & Grounds (5)
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    Ask a question
    Questions & Answers
    Helen L
    16 April 2017|
    AnswerShow all 2 answers
    Response from serrimt | Reviewed this property |
    Yes
    1
    Vote
    Room Tips
    "There aren't any"
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    "This is a central location to the town, except for the heights."
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    "Nice and clean"
    Read review
    "housekeeping is every 7 days, so if you're staying for 6 days or less your room will not be made."
    Read review
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