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Kelly Inn Billings

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#24 of 51 Hotels in Billings
Certificate of Excellence
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213 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Reviewed 3 weeks ago

We like the fact that it is pet friendly. Front desk was absolutely RUDE when we checked in! The same rude employee worked the two nights we had stayed there and her attitude never changed, she was rude throughout our stay!! If you are a light sleeper this hotel has very thin walls. You can hear everything above you, beside...

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Helpful?
Thank Meloney E
Oregon
Reviewed 30 October 2016

Traveling with pup, made reservation based on other dog owners comments. Nice ground level room with corridor and exterior door. Dog area is grassy area between two hotels. Billings has a fantastic new dog park about ten miles away, but it is worth the drive. Pet agreement is long and has some clauses I would not have agreed to if...

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Helpful?
Thank nikOregon
Monroe, Washington
Reviewed 18 October 2016 via mobile

The Kelly Inn is in a wonderful location, especially if traveling with dogs and a trailer. The rooms have a door to the indoor hallway and a door to the outside. Their is a nice big grassy area to run the dogs. Right next door is a Cracker Barrel restaurant , and across the highway a Outback Steakhouse, and many...

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Helpful?
Thank Barbara D
SMField, General Manager at Kelly Inn Billings, responded to this review

Thank you for the great review!

Lincoln City, Oregon
Reviewed 16 October 2016

This hotel is right off the highway and we were told they only had 1 room left so we took it. We were tired and just didn't want to hassle driving or searching for other hotels that may have been way cheaper. We were on the first floor King size bed with the jetted tub. Accepting pets with no charge...

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Helpful?
Thank kaitybird
SMField, General Manager at Kelly Inn Billings, responded to this review

Thank you for taking the time to let us know how we did. I am happy to hear you felt welcome with your fur-baby. We love pets but do have to have a few rules to help make everyone's stay enjoyable.

Minneapolis, Minnesota
Reviewed 15 October 2016 via mobile

We loved this hotel! Our room on first floor had both an outside door where we could park in front of the door and easily unload and also a door to the inside of the hotel. That was a great feature. The room was very spacious and included a small L shaped couch and a nice desk. It was comfortable...

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Helpful?
Thank cherscribe
SMField, General Manager at Kelly Inn Billings, responded to this review

Thank you for your kind and gracious review. Yes we are very pet friendly and do enjoy our four legged guests. However, we do need to have some perimeters to help ensure every guest has an enjoyable stay. We hope you will stay with us again on your next visit to Billings.

San Angelo, Texas
Reviewed 15 October 2016 via mobile

Third year we've stayed here enroute to North Dakota from Moses Lake, Washington for our annual goose hunt. Was disappointed to find out at check-in that we did not qualify for the senior discount or military discount due to the fact we had booked through a third-party online. Hotel is pet friendly but front desk staff could be a little...

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Helpful?
Thank AKTX53
SMField, General Manager at Kelly Inn Billings, responded to this review

Thank you for your review and continued patronage. I do apologize that we were unable to change your rate and that you felt the staff was unfriendly. Unfortunately many times when reservations are made on a third party website they charge your card and the hotel receives a credit card from the site that we charge. Discounts do not get...

Snohomish, Washington
Reviewed 12 October 2016

My son and I had reservations at Kelly Inn. We were traveling from Seattle to Fairmont MN with a dog. I had made hotel choices based on pet friendly reviews. We were hoping for the same great experience we had the night before at Missoula Best Western. When we arrived at the front desk the first thing we were given...

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Helpful?
Thank ccrose
SMField, General Manager at Kelly Inn Billings, responded to this review

I am sorry you feel we are not a pet friendly hotel. Unfortunately we need to have some perimeters for our four legged guests to ensure that all guests, including those without pets, are able to enjoy their stay.

USA
Reviewed 2 October 2016

Sorry, but I have to give this place one star. Everything else was average, but the pool and hot tub were disgusting. The pool was so cloudy you couldn't see the bottom, and the hot tub was like being in the Charlie Brown Pig-Pen tornado. There was a disgusting film of filth, even on the surface bubbles. The motel hot...

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Helpful?
Thank kbbpll
SMField, General Manager at Kelly Inn Billings, responded to this review

I am sorry you felt our pool and hot tub were not well maintained. However, they are both tested 4 times a day to ensure the chemicals are properly balanced and the water is safe for swimmers. The hot tub is drained, scrubbed and refilled weekly as per health department guidelines. We do have Certified Pool Operators on staff that...

Fergus Falls, Minnesota, USA
Reviewed 29 September 2016

In September we took a road trip from the midwest to the west coast, and back again. Prior to the trip, I researched the hotels online, and then made reservation. So, I knew ahead of time the type of room, the price, location close to the interstate and that they offered breakfast. I expected all of them to be similar...

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1Thank CabinLady2012
Reviewed 26 September 2016 via mobile

Good size room, beds were ok, room was clean. Rooms not as soundproof as I would like, you can hear the guests walking around the room above you as well as other doors opening and closing. If you stay on the first floor you can park right by your room. There are outside and interior doors.

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Helpful?
Thank Jan H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Kelly Inn Billings is conveniently located off I-90 at Exit 446. Offers 80 non-smoking guest rooms which includes 4 suites, 8 rooms with jacuzzi tubs and 16 deluxe rooms. The Kelly Inn offers a complimentary expanded continental breakfast with waffles, indoor pool with slide and whirlpool, high-speed internet access, guest laundry, refrigerator in all guest rooms, microwave in all guest rooms, exercise facility and pets are welcome at no additional fee with a signed pet agreement. ... more   less 

Additional Information about Kelly Inn Billings

Address: 5610 S Frontage Rd, Billings, MT 59101-6367 (Formerly Clubhouse Inn and Suites)
Region: United States > Montana > Billings
Price Range: $120 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Kelly Inn Billings 2.5*
Number of rooms: 80
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Also Known As:
Clubhouse Hotel Billings
Hotel Style:
#10 Business Hotel in Billings
#10 Family Hotel in Billings
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Questions & Answers

Here's what travellers have asked, with answers from Kelly Inn Billings staff and other travellers.
1 question
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Lander, Wyoming
2 months ago

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Questions? Get answers from Kelly Inn Billings staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were on the second floor, could hear a bit of noise from above, but it was really just enough for us to know it was occupied”
 of 5 bubbles GBishome, 16 Sep 2016 | Read review
“Recommend first floor - accessible from parking lot outside and hallway inside.”
 of 5 bubbles 895maryh, 26 Aug 2016 | Read review
“Hotel is right off highway - so ask for a higher number room to be further back and avoid noise”
 of 5 bubbles KKinCali, 21 Aug 2016 | Read review
“Try for a room at the back of the complex.”
 of 5 bubbles MTClarity, 11 Aug 2016 | Read review
“our "pet" room was clean and quiet, with a comfortable bed!”
 of 5 bubbles BKtravelNewOrleans, 13 Jul 2016 | Read review
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