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Best Western Plus Kelly Inn & Suites

915 reviews
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Traveller (71)
Room & Suite (52)
Dining (5)
Overview
  • Excellent73%
  • Very good20%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“bears climbing”(15 reviews)
“mini water park”(10 reviews)
“pool area”(44 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Kelly Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (915)Write a Review
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Traveller rating
642
187
40
11
25
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642
187
40
11
25
Show reviews that mention
All reviewsbears climbingmini water parkpool areabest westernscookiesgreat for kidswestern themekids lovegreat poollove this hotelthird floorplace to staynice hotelhot tubgreat stayparking lotwaffles
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1 - 5 of 905 reviews
Reviewed 4 days ago

Service was excellent! Holly Huss was particularly knowledgeable and personally helped us obtain padlocks for our trailer. Comfortable room, great breakfast, fun pool, no pet fees! We are definitely staying here next year!More

Review collected in partnership with Best Western
Thank 5gingerr
Response from RJBratland, General Manager at Best Western Plus Kelly Inn & SuitesResponded 3 days ago

We never take for granted the time our guests take to post about their stays with us. Thank you for giving us such a great review and letting us know how much you appreciated what our Manager on Duty, Holly, did for you. We can't...More

Hotel's Favourite
Reviewed 2 weeks ago

Stayed here 3 nights to visit family over the holidays. Friendly staff, room was very clean and beds comfortable. The rooms were quiet and warm. Breakfast was fine and area very clean. Didn't use the pool but looked great. Positive experience. Silly things that don't...More

Thank JJBBMOW
Response from RJBratland, General Manager at Best Western Plus Kelly Inn & SuitesResponded 2 weeks ago

We appreciate knowing that you chose to spend your holidays with us and that you enjoyed our hotel and friendly staff. Please visit us again and take some time to enjoy our hot tub and water playland. Thank you for posting about your experience with...More

Reviewed 1 week ago

We've stayed here three years in a row. The staff is very friendly, and the pool is great as it has leap pads, a small slide and other fun features. The continental breakfast is great. Recommend to all!

Review collected in partnership with Best Western
Thank sarahkK6631QA
Response from RJBratland, General Manager at Best Western Plus Kelly Inn & SuitesResponded 5 days ago

Thank you for choosing our hotel when your travels bring you to Billings. There are many great lodging choices in our city, but we appreciate that you come back to us. Please visit us again soon!

Reviewed 1 week ago

This is the second time we stayed at this location and enjoyed ourselves both times. The property is clean and has a wonderful and helpful staff. I love being able to sit in the lobby area after breakfast by the fireplace. This last visit was...More

Review collected in partnership with Best Western
Thank Teresa H
Response from RJBratland, General Manager at Best Western Plus Kelly Inn & SuitesResponded 1 week ago

What a kind review! This property was built with the look and feel of a country lodge. As our guest, it's our goal to "welcome you home" from the moment you walk in the front door to enjoying breakfast fireside before you leave to your...More

Reviewed 2 weeks ago

After a day of tuff travel this is a great place to spend the night. Kids will love the indoor water park. A very handy location just off of the interstate and one longish days travel from Spokane. Close to downtown too.More

Review collected in partnership with Best Western
Thank 318bobo
Response from RJBratland, General Manager at Best Western Plus Kelly Inn & SuitesResponded 2 weeks ago

Thank you for staying with us! We also appreciate this great review of our hotel. Guests (both the young and the young at heart) seem to enjoy our water playland with its slides, dumping buckets, ropes and Beaver Basketball. We hope to see you again...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$119 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Billings
#2 Romantic Hotel in Billings
#5 Business Hotel in Billings
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$119 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Billings
#2 Romantic Hotel in Billings
#5 Business Hotel in Billings
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (71)
Room & Suite (52)
Dining (5)
Pool & Beach (5)
Hotel & Grounds (65)
Bathroom (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
aluckart
19 April 2017|
Answer
Response from RJBratland | Property representative |
Dear Potential Guest, Yes, our hot tub is located in the same area as our Water Playland so we do have a lot of activity there. At this time, though, our hot tub is down (waiting on a part that has been ordered). We do... More
0
Votes
Emilyzg
6 February 2016|
AnswerShow all 3 answers
Response from RJBratland | Property representative |
Good Morning! We apologize that we did not see this question before. Please know that we are almost always in our office Monday through Friday during regular business hours except for occasional meetings during the month... More
0
Votes
lindawY5264WM
17 August 2015|
Answer
Response from RJBratland | Property representative |
Yes, we do allow pets at no charge. The only thing we ask that you sign a pet agreement that you won't leave your pet in the room alone - they get lonely!
1
Vote
Room Tips
"Definitely don't want one with a connecting room...very noisy!"
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"In some first floor rooms you can have an exterior door as well as an interior door."
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"Property is away from the freeway, any floor/room will do!"
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"We always ask for a top floor at any hotel."
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