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Hilton Garden Inn Billings

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Hilton Garden Inn Billings
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595 Reviews from our TripAdvisor Community

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Showing 590: English reviews
Reno, Nevada
Reviewed 15 April 2016

Have a great shuttle service with friendly service. Clean, comfortable rooms that make you feel at home. Microwave and small frig. Accommodating and helpful staff. Stayed here while mother in ICU. Hotel even dropped me off at the hospital. Thank you Hilton Garden Inn staff!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Stephen F
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you the review, and the wonderful comments. Our staff was honored to be able help out during your stay. I will share your feedback with the team. They will be pleased with your feedback. We are all thinking of you and your family. We look forward to seeing you again. Thanks for staying with us.

Emerald Park, Canada
Reviewed 12 April 2016

Stayed at Hilton Garden Inn, Billings, Mt from Friday, Apr 8 - 10th, 2016. Received by very friendly staff at reception desk. Room was a good size, very clean, and well equipped to accomodate my handicapped friend. Hotel was quite busy but very quiet. Breakfast was excellent. Overall rated as excellent. Highly recommend staying here.

Review collected in partnership with Hilton Garden Inn
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Thank Bryan H
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review and for giving us an "excellent" rating, and for the recommendation. The entire team at our hotel is dedicated to exceptional guest service. Your comments are an inspiration to us and we appreciate you taking the time to review. Thank you for staying with us. We hope you come and see us again soon!

Reviewed 11 April 2016 via mobile

Hotel is nice but customer service is lacking. Planned on a nice leisurely Sunday morning as check out is noon. Placed a 9am wake up call and at 9:15 housekeeping is knocking on my door to see is I had left yet. There was about four different people knocking on doors to see if rooms were empty. I said something...

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Helpful?
Thank Jane B
Christina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review in TripAdvisor. I value the feedback from our guests and want to know about your experience here. I apologize that our housekeeping service started early for you. We strive to make your experience with us a great one and I am sorry that it was not. Again, I apologize for the frustration you experienced. We...

Columbus, Montana
Reviewed 4 April 2016

Very nice place. Clean rooms very quite and perfect location for all your shopping and eating. Would recommend this place to stay. Staff was very pleasant to deal with. I would recommend all my friends to stay here.

Review collected in partnership with Hilton Garden Inn
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Thank angelapH5875JF
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for the very kind review. I am glad that our hotel and the staff here were able to make your stay a great one. It is always a pleasure to know that you will recommend our hotel to your friends. Thank you for sharing your experience. Please come and see us again!

Helena, Arkansas
Reviewed 4 April 2016

Great food, the set-up was perfect and the staff was attentive to all our needs. Hilton Garden is the perfect location for workshops or public meetings. I've never had a bad experience or any problems the dozen plus times I've used them.

Review collected in partnership with Hilton Garden Inn
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Thank Shannon H
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review! Thank you for utilizing our facility again. Although I agree that our meeting room space is a great option for events, and it is our staff that make the function a success. We are passionate about delivering exceptional service and I am glad to know that the banquet staff was able to make your event...

Avondale, Arizona
Reviewed 1 April 2016

Love it when the guests slam the room doors aftert 10PM and before 6AM A big issue with HG locations bring your ear plugs. Good location with many dinner options nearby. Clean hotel as always and good fitness center that works

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank David L
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review. I am sorry about the doors! Thank you for mentioning this. Our maintenance staff is confident they can improve the doors and have begun working on that. Again, I apologize for the frustration you experienced and hope that the rest of your stay was better. I hope you will consider us again. Thank you for...

Worland
Reviewed 29 March 2016

When the HGI opened in Billings, it was at the higher end of this level of hotel. The facility was excellent. The service was great. Of course, the location was excellent for shopping purposes. In the last few years, the hotel has begun to show its age. While the service personnel are still top-notch, the experience has lost some of...

Review collected in partnership with Hilton Garden Inn
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Thank drbbay
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review and your comments. Our hotel has been here for eight years now and we are working constantly to keep it up. We have some exciting changes coming up later this year when we begin renovations in our lobby and meeting spaces. I hope you will come and see us again and watch for our upgrades....

Kelowna, Canada
Reviewed 26 March 2016

Very friendly staff and very good service. I enjoyed the breakfast and ordered room service one night. The do od was too salty for my taste but okay and was delivered quickly and hot. I would definitely stay here again though. There are restaurants within walking distance and the event I attended was at the hotel so I did not...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Donald R
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your review! I am glad you were able to take advantage of many of the amenities we have to offer here. I am sorry about the room service order and will pass along your comments to our chef. Our location is great for walking to other restaurants in the area, but I am pleased you were able...

Fargo, United States
Reviewed 24 March 2016

We were amazed with the room at the price. We were then amazed that they offered a complementary light dinner and a full Breakfast. The staff were helpful and accommodating. I would highly recommend the extra drive from I94 to get to this Homewood.

Review collected in partnership with Hilton Garden Inn
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Thank Thomas B
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for your response. I'm glad you enjoyed your time with us and that our staff was able to make your stay enjoyable. Please come and see us again.

Bozeman, Montana
Reviewed 23 March 2016

Nice room, great breakfast made to order, nice staff. Great place for a meeting. Beds were comfortable and room was spacious. Fairly well located. Quiet. Nice lobby and meeting rooms. Great newspapers.

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Thank Vivi486
Tina W, General Manager at Hilton Garden Inn Billings, responded to this review

Thank you for staying with us, and sharing your experience on TripAdvisor. I am glad we were able to make your stay an enjoyable one. Your comments are a great compliment to our hotel and our staff; we strive to make our hotel a great place for all our guests. I'm glad you were able to enjoy your time here....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Our hotel in Billings, MT is Located in central Billings, near the Rimrock Mall and ZooMontana. Hilton Garden Inn Billings offers the perfect home-away-from-home with freshly-prepared breakfast daily inside of our on-site restaurant (breakfast not included in room rate). Expect the following hotel amenities: evening room service, in-room microwaves and refrigerators, an on-site bar/lounge area, indoor pool/whirlpool spa, fitness room, complimentary business center, meeting/conference rooms (catering services available) and free parking. Sundries and other goodies are available for purchase at our 24-hour Pavilion Pantry (also on-site at our hotel). ... more   less 

Additional Information about Hilton Garden Inn Billings

Address: 2465 Grant Rd, Billings, MT 59102-7477
Region: United States > Montana > Billings
Price Range: $145 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Billings 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hilton Garden Inn Billings Hotel Billings
Hilton Billings
Hotel Style:
#2 Business Hotel in Billings
#3 Family Hotel in Billings
#3 Romantic Hotel in Billings
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Billings staff and other travellers.
3 questions
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Cincinnati Ohio
1 month ago
over a year ago
Roundup, Montana, United States
over a year ago

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Questions? Get answers from Hilton Garden Inn Billings staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check in online or use the hilton app to choose your room”
 of 5 bubbles Stelligena, 19 Aug 2016 | Read review
“Room 104-107 are directly across from the pool. good if you have children other may prefer a quieter location.”
 of 5 bubbles therman17404, 13 Aug 2016 | Read review
“Those on the front of the hotel have a slightly better view although you get the noise from the railway track.”
 of 5 bubbles Rook3rs, 15 Jul 2016 | Read review
“View of Billings is nothing to write home about. Get a Room near pool if you have kiddos.”
 of 5 bubbles CoryJ599, 15 Jul 2016 | Read review
“Fifth floor is the highest and the quietest.”
 of 5 bubbles babe10021942, 1 Jul 2016 | Read review
5 of 5