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BEST WESTERN PLUS ClockTower Inn

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902 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS ClockTower Inn
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Showing 890: English reviews
Billings, United States
1 review
Reviewed 11 April 2016

The staff at the Clocktower Inn were super helpful and friendly. The rooms were clean and comfortable, and it's in a great location in downtown Billings. I would recommend staying here to anyone traveling to big sky country!

Review collected in partnership with Best Western

Helpful?
Thank Lindsay V
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

You sure know how to put a smile on our faces. We can't thank you enough for taking the time to fill out such a wonderful review of your stay. I can assure you, we love having you as our guest just as much. We are looking forward to seeing you again!  More 

Billings, United States
1 review
Reviewed 10 April 2016

Very spacious rooms with heated bathroom floors. Friendly, helpful staff. The free breakfast at Stella's Restaurant next door was excellent and far above average compared to a usual hotel hot breakfast. The hotel also gave us a 10% off voucher to use at nearby restaurants and businesses. That was great - we used it at Jake's for dinner (very good... More 

Review collected in partnership with Best Western

Helpful?
Thank Linda K
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for your kind words. We appreciate your great review. Billings is a wonderful community and the downtown has great "walkability". We know there are many choices in Billings for travelers and we hope you will choose to stay with us again. More 

Cody, Wyoming
2 reviews
Reviewed 6 April 2016

We were looking for an affordable place downtown, near some good restaurants, and there was the ClockTower (much cheaper than the local competition). While parts are under construction and it's a little older, the room was comfortable and the staff was excellent.

Helpful?
Thank Rick S
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for your kind words. We appreciate your great review. Billings is a wonderful community and the downtown has great "walkability". We know there are many choices in Billings for travelers and we hope you will choose to stay with us again. More 

1 review
Reviewed 4 April 2016 via mobile

This was not my first visit to the Clocktower, and it won't be my last!! The staff is always so friendly!!! On top of clean, comfortable rooms (the dual showerhead and heated floors help), you get a discount at a lot of the surrounding restaurants!!! Plus vouchers for free Stella's breakfast!!! My three year old nephew didn't want to leave!!... More 

Helpful?
Thank Robyn T
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you so much for taking a moment to comment on your recent experiences at the BEST WESTERN PLUS ClockTower Inn . I am very glad to hear that you enjoyed the furnishings and amenities in your room and that you had a pleasant breakfast experience at Stella's Kitchen & Bakery. Thank you again for your comments and for staying... More 

Oregon
Level Contributor
5 reviews
3 hotel reviews
Reviewed 31 March 2016

Not impressed this trip with the Clock Tower Inn! We arrived 30 minutes early for check in because we had places to be and were not able to check in because of a system update. We were told 15 minutes, so we went to eat at Stella's (which was very very good--definitely impressed). Came back and still was not able... More 

Helpful?
Thank jldavidsongirl
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. At the time you were checking in we were doing a back up which typically occurs around 11:30 am and sometimes does take a few minutes longer unfortunately, and because we had been relatively full the night before the rooms in the room type... More 

Sidney, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 March 2016

Great downtown location, lots of evening activities within walking distance. Breakfast at Stella's is very good but go early on weekends or you will have to wait for a table. The rooms are older but clean and beds are comfortable. We had an issue with our TV on the first night and the Staff worked to correct the problem as... More 

Helpful?
Thank Jodie L
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

We always appreciate the comments left by the most important people in our world; our guests. We are so glad to hear that you enjoyed your stay with us. We appreciate your comments and are looking forward to your next visit.  More 

Canmore, Canada
1 review
Reviewed 16 March 2016

The front desk team- Rebecca and Jordan- was amazing and so was our parking lot security agent! They have it dialed in for excellent customer service! Rebecca went out of her way to make us feel welcome, gave us maps and took her time to assist us with all of our questions! Super stars!

Review collected in partnership with Best Western

Helpful?
Thank Andrea V
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

What a great review! Thank you for taking the time to provide our readers information about your stay and two of our awesome people working here. I hope you will return soon! More 

Richmond, Virginia
Level Contributor
2 reviews
Reviewed 13 March 2016

This motel is one of the best we have ever stayed at. From the top to bottom clean and we'll cared for. Staff courteous and friendly, willING to help in anyway. Breakfast at Stella's amazing. Can't go wrong staying here when in Billings.

Helpful?
Thank Dallas G
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for your time in writing your review about the ClockTower Inn. Our goal is to provide you with the best customer care/service possible in all aspects of the hotel. We hope to see you return for a future stay!  More 

Livingston, Montana
Level Contributor
4 reviews
3 hotel reviews
Reviewed 8 March 2016

Very friendly staff - made my reservation direct over the phone, Front Desk Clerk was friendly and thorough. Checked in with Kaylee (?) she was super-friendly - even offered to dogsit while we went to dinner. The dogs (2) loved "Molly's Patch" and we enjoyed sitting outside there ourselves. The room was a bit small with leftover coffee in the... More 

Helpful?
Thank Deb K
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Our Director's Of Goodwill (D.O.G's) wouldn't allow our four legged guests to have any less of a great stay as our two legged guests which is why we include some special treats for the dogs. I am also glad to read you enjoyed your room as well though I do apologize for that mistake of not cleaning the coffee maker... More 

Colorado Springs, United States
1 review
Reviewed 8 March 2016

So many nice dinner locations within walking range! Best free breakfast ever, guests receive a 10 item choice menu from one of Billings favorite breakfast restaurants! Good value in the center of Billings. Parking can be a little tight, but it works out.

Review collected in partnership with Best Western

Helpful?
Thank Andrew S
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for your kind words. We appreciate your great review. Billings is a wonderful community and the downtown has great "walkability". We know there are many choices in Billings for travelers and we hope you will choose to stay with us again. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Featuring an outdoor pool, Best Western PLUS Clocktower Inn is conveniently in the center of the city of Billings, Montana. Guests of the hotel can enjoy freshly baked goods at Stella's Kitchen and Bakery, on-site. Comfortably designed, each guest room at the hotel features a refrigerator, cable TV, and free Wi-Fi access. The private bathrooms come with a bathtub or shower and free toiletries. After a long day of exploring the sights of Billings, guests at Best Western PLUS Clocktower Inn can unwind in the hotel's sauna. Added amenities available here include a complimentary airport shuttle, a 24-hour front desk, and a business center. Yellowstone Art Museum is a 7-minute walk away, and a number of federal and state government buildings, as well as financial institutions, can be reached in a 5-minute walk. Zoo Montana is 12.2 miles from the hotel. Free parking is offered at this Best Western. Billings Logan International Airport is 3 miles away. ... more   less 

Additional Information about BEST WESTERN PLUS ClockTower Inn

Address: 2511 1st Avenue N, Billings, MT 59101-2320
Region: United States > Montana > Billings
Price Range: $110 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS ClockTower Inn 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Best Western Plus Clocktower Hotel Billings
Best Western Billings
Best Western Clock Hotel
Billings Best Western
Hotel Style:
#6 Business Hotel in Billings
#8 Family Hotel in Billings
#10 Romantic Hotel in Billings
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS ClockTower Inn staff and other travellers.
6 questions
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Pittsburgh, United States
5 months ago
Seattle, Washington
Black Diamond, WA, United States

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Questions? Get answers from BEST WESTERN PLUS ClockTower Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room-key security doors and elevator are great safety features for solo travelers!”
 of 5 bubbles lovingmt2016, 30 Nov 2016 | Read review
“Facing pool is very quiet.”
 of 5 bubbles BillM917, 27 Oct 2016 | Read review
“Ask for a room overlooking the pool above the parking garage but all rooms are very comfortable.”
 of 5 bubbles larrym44, 11 Oct 2016 | Read review
“Poolside rooms were very nice”
 of 5 bubbles juliehible, 7 Oct 2016 | Read review
“Room 275 is a three bed suite, great for families or groups travelling together”
 of 5 bubbles christophercatlin, 7 Oct 2016 | Read review
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