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We stayed here on a cross country trip and found a friendly and welcoming staff. The room was clean and very spacious. The hotel is located close to the interstate but is very quiet. The parking area is large and can accommodate big vehicles which...More
Response from ComfortInnBozeman, General Manager at Comfort InnResponded 1 week ago
Thank you so much for taking the time to post a review. I hope your cross country trip was as enjoyable as it could be!
Rooms are one of my favorites, very spacious suites! Pool was a little warm, however there was kids throwing beach balls at my little one and I let FD know. Front desk went above and beyond on our stay. I will definitely be coming back...More
Thank Dee G
Response from ComfortInnBozeman, General Manager at Comfort InnResponded 2 weeks ago
Thanks so much for the positive review. I am happy that our service was up to your standards - we hope to see you again soon!
Hotel was very clean and well maintained. Room was spacious. Staff was very friendly and helpful. Breakfast was fresh, offered a variety of hot items. Location is good, nearby shopping and dining. Ample parking.
Response from ComfortInnBozeman, General Manager at Comfort InnResponded 3 weeks ago
Thank you very much for the positive review. I hope you are able to make it back to Bozeman again soon!
I’ve stayed her 4 times in the past 2 weeks for work. It’s not my favorite and I’m hoping my company finds another. Rooms are nice but the front desk is so disengaged. They just don’t seem to like the hospitality industry. Even one of...More
Thank Sarah B
Response from ComfortInnBozeman, General Manager at Comfort InnResponded 5 weeks ago
Thank you very much for taking the time to give a thoughtful review of our property. This detailed information is very helpful in improving what we do here, particularly in the customer service area. I will be sure to discuss some of these things in...More
Getting to this property is difficult coming off the interstate. You either have to flip a U-turn at the light or drive down to an entrance closer to the Walmart. Upon checking in, the front desk agent was very abrupt & tossed my room keys...More
Response from ComfortInnBozeman, General Manager at Comfort InnResponded 30 November 2017
Thank you very much for the feedback, and it was good talking to you about this in person. This is useful information that we can use to improve in the future.