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Hilton Garden Inn Great Falls

Expedia.comUS$139*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn Great Falls
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555 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Great Falls
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Showing 555: English reviews
Havre
Reviewed 27 March 2016

We have always been offered bottled water when we check into this Hilton Garden Inn. This time the guy got angry when we nicely asked for the water. Maid service people and other staff very friendly. The sofa and chair in the room need to be redone with new fabric.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank micheleh634
GreatFallsHilton, Front Office Manager at Hilton Garden Inn Great Falls, responded to this review

Thank you for taking the time to share your recent experience at our property. We are truly sorry you did not receive the customer service you deserved. We assure you we strive to give every guest with the hospitality they deserve. We hope to you see you again soon.

Decatur, Georgia
Reviewed 23 March 2016

Standard hotel. The have dinner specials which I did not partake in. They also have made to order breakfast which I did not partake in because of time. The bar was ok. The rooms are standard. Nothing to brag about. The room I had was huge. When checking in, I echecked in so everything was ready. But I had to...

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Helpful?
Thank Darren W
GreatFallsHilton, Front Office Manager at Hilton Garden Inn Great Falls, responded to this review

Thank you for taking the time to review our property on tripadisor. When using the digital e check in app it is designed to get the guest to there room as quick as possible. So we do not give the whole hotel run down. We are sorry you felt we fell short. We hope you will be staying with us...

Great Falls, United States
Reviewed 23 March 2016

We requested a late-check out by only one hour due to issues with children. The staff curtly refused without making any attempt to accommodate us. The staff then called our room at literally 5 minutes after noon, asking why we were not out yet. It left a very bad taste.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mark W
GreatFallsHilton, Front Office Manager at Hilton Garden Inn Great Falls, responded to this review

Thank you for taking the time to share your review of our property. We would like to sincerely apologize about service you received . That is not service of our nature and we would like to sincerely apologize. We do offer late check outs and do accommodate them when ever we can. We hope you will consider staying here with...

Lethbridge, Canada
Reviewed 23 March 2016

We have stayed here several times. It is conveniently located and the food is very good if you want to stay at the hotel to eat. The bedding is very comfortable and we enjoyed our stay. We will be back.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 71kendraj
GreatFallsHilton, Front Office Manager at Hilton Garden Inn Great Falls, responded to this review

Thank you for your recent stay at the Hilton Garden Inn Great Falls. We hope to see you again shortly!

Browning, Montana
Reviewed 22 March 2016

Didnt like trip advisor! I used this Web site to boom a room at Holiday Inn Express, the pool was down and they seriously argued with me to get my refund because their pool was out of commission. I have children who love to swim. So I wanted my refund so I could rent a room else where!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Chryshelda H
GreatFallsHilton, Front Office Manager at Hilton Garden Inn Great Falls, responded to this review

Thank you for sharing you feelings regarding tripadvisor. I think that you might have the wrong page. We are the Hilton Garden Inn Great Falls. We are truly sorry about the customer service that you encountered. Please give us a shot next time you are in Great Falls you will not be disappointed.

Reviewed 21 March 2016 via mobile

My recent stay here was disappointing. The property itself is nice and the check in was fast with friendly service. However, it went downhill after that. My room had a big glob of hair stuck to the wall above the garbage can in the bathroom. I decided to try the restaurant at the hotel. The meal and service was terrible....

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Helpful?
Thank 406Foodie
GreatFallsHilton, Director of Sales at Hilton Garden Inn Great Falls, responded to this review

Dear 406Foodie, I appreciate your review of your recent experience at our hotel and restaurant. I understand that you were disappointed with your entrée, I have brought your comment to our culinary team and we are actively reworking our offerings with your recommendations in mind. The next time you are in area we would love to have you come back...

Vaughn, United States
Reviewed 17 March 2016

I was very impressed with the service from check in to check out, and the facilities were first rate from the lobby to the room we stayed in, I will highly recomend the Hilton Garden Inn to all my friends.

Review collected in partnership with Hilton Garden Inn
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Thank Alvin M
Spokane, Washington
Reviewed 15 March 2016

A very nice place for a good nights sleep. The lobby is beautifully appointed with tasteful decor and there is an attractive complimentary coffee and fruited water station. The rooms and main areas are well cleaned. The property looks like someone cares and the staff acts like it. Note- The breakfast is NOT free, though it is made to order,...

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Helpful?
Thank V G
MONTANA
Reviewed 27 February 2016

Clean clean clean!!!!! We had a very enjoyable stay. We arrived early and they told us the room would be ready in ten minutes. It was ready as promised. The room smelled wonderful and everything was spotless.

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Helpful?
2Thank ANNAMONTANA
Albany, Oregon
Reviewed 24 February 2016

The staff make the experience here worthwhile. I enjoy the consistent quality of my stays when I come back again and again. The rooms are cleaned nicely, the parking is adequate and I appreciate that there are shops nearby which make it convenient.

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Helpful?
Thank Karlina C

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff

Additional Information about Hilton Garden Inn Great Falls

Address: 2520 14th St SW, Great Falls, MT 59404-3464
Region: United States > Montana > Great Falls
Price Range: $157 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Great Falls 3*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Hotwire, Hotels.com, Travelocity, Orbitz, Cancelon, Priceline, Cheap Tickets, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your Hilton Garden Inn Great Falls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Great Falls Hotel Great Falls
Hotel Style:
#2 Business Hotel in Great Falls
#3 Family Hotel in Great Falls
#6 Romantic Hotel in Great Falls
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Great Falls staff and other travellers.
1 question
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Whitehall MT., United States
over a year ago

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Questions? Get answers from Hilton Garden Inn Great Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are looking for a quiet room, try to avoid a ground level room, there is a pool and lots of traffic on the ground leve .”
Kenji56, 18 Apr 2017 | Read review
“A 4 storey hotel so request a room down the hall from elevators. It seems guests get up real early.”
Zeta_cava, 17 Mar 2017 | Read review
“ROOM 109 is close to the pool and workout room...no elevator required but carpet needs to be replaced.”
yelowdaisy, 19 Nov 2016 | Read review
“This is Great Falls. Every room is a good room.”
MontanaSplash, 11 Oct 2016 | Read review
“some second floor rooms will have a cement wall for a view- ask about this if you want a view.”
LauraS46, 25 Sep 2016 | Read review
5 of 5
Expedia.com
US$139* /night
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Prices are for 1 room, 2 adults
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