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Comfort Inn

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97 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Reviewed 26 April 2015

We stayed in this hotel two years ago and it was great but now it seems like it needs a few upgrades or just some TLC. Rooms were clean but lots of stains on carpet. Beds were comfortable. Breakfast was pretty good. Some staff were friendlier than others. Pool was very warm which was nice. Price was good, they gave...

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Helpful?
Thank 400trishg
MT034GM, General Manager at Comfort Inn, responded to this review

We would like to thank you for your comments and let you know that we always appreciate helpful hints on what we can do better. I will share this with our entire team and we hope to see you again if you are ever in the area !

Reviewed 17 March 2015 via mobile

If you are looking for a great place to stay while you are in Great Falls look no further. The staff is very friendly and the rooms are nice. There is a Cafe Rio right down the road so you don't have to travel far for a meal. I will stay here again the next time I am in town.

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Thank Salmonflies
MT034GM, General Manager at Comfort Inn, responded to this review

I realize you submitted a review for us in March, but on behalf of our entire team we would like to extend our thanks for the wonderful comments, and let you know we really appreciate it! We do hope to see you next time you are in the area!

Medicine Hat, Canada
Reviewed 28 February 2015

This hotel is over priced for what you get. The hotel staff was average not great. The rooms are very dated, the beds are below average. The housekeeping staff could definitely do a better job when cleaning. The pool was filthy and cold. I like to swim to start my day but not in that.

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Thank pkl90
MT034GM, General Manager at Comfort Inn, responded to this review

On behalf of our entire team we would like to apologize for failing to provide you with an excellent stay. We will be sharing your comments with our entire staff, and hope that we can make all the improvements necessary to provide an exceptional stay.

Arden Hills, Minnesota
Reviewed 24 February 2015

We were on a long road trip when we stayed here. The room was clean but nothing special. We were heading to Glacier Park the next day so it was a convenient local to hop on the road again. I had to run out and get a few things during the stay and the smokers took over the front entrance...

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Thank CaptainDan330
MT034GM, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to give us a review of the Great Falls Comfort Inn. We have shared your comments with the entire team and want you to know we value your feedback, and have moved the smoking area. As for the rest of your nice comments we extend our appreciation and hope to...

Lewistown, Montana
Reviewed 15 January 2015

This hotel was in a good area. We stayed for only one night in a King room with a partially divided living/sitting area. This was an upgrade that we got at check in. We dropped off our luggage and didn't come back until very late. This room was very very dirty and upon even trying to shower, it came to...

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1Thank Renee S
MT034GM, General Manager at Comfort Inn, responded to this review

On behalf of our entire team at the Great Falls Comfort Inn, we would like to extend our biggest apologies for failing to provide you with an excellent stay. Your comment will be shared with each and every employee and we will make improvements on our customer service.

Calgary, Canada
Reviewed 5 January 2015 via mobile

The swimming pool is very nice and warm so my kids really enjoyed it. Rooms were clean and with everything that you need ( coffeemaker tv safe etc) The staff friendly. To have a choice about soft or firm pillows was a great surprise for us. I do recommend this hotel.

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Thank picufamily
MT034GM, General Manager at Comfort Inn, responded to this review

We would like to thank you for your nice review of your stay at the Great Falls Comfort Inn! We hope to see you again if you are ever in the area!

Edmonton, Canada
Reviewed 24 December 2014

We have stayed here twice as we go back and forth from Arizona to Canada. It is next door to the Mall. The staff are friendly. the continental breakfast is great. Being at least a mile from the Interstate probably cuts dwn the accomodation price. We have enjoyed our stay. We did not book, We just walked in as it...

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Thank MathduckAlberta
MT034GM, General Manager at Comfort Inn, responded to this review

We would like to thank you for your review of the Great Falls Comfort Inn. We are pleased to hear you enjoyed your stay and we look forward to seeing you again if you are ever in the area!

Anola
Reviewed 19 October 2014

It took over two hours to check in. Told we had to pay again for our pre-paid reservation from Hotels.com. Went online and produced a receipt. They would not except it. We had to phone Hotels.com and they phoned the hotel for us. Hotels.com had to explain that we had a pre-paid booking & explain how to understand the system....

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2Thank misadventure_11
MT034GM, General Manager at Comfort Inn, responded to this review

We would like to apologize for the confusion you had upon check-in. We have hopefully been able to train the front desk staff a little better on how to handle that type of reservation. (They are set up differently than our normal reservations) Have a wonderful day!

Canberra, Australia
Reviewed 16 October 2014

Although I've been to Montana many times, this was my first stay in Great Falls. This hotel impressed - probably at the top end of the Comfort Inn range. The staff were friendly, my room was good with a comfortable bed, and clean. I did have a fridge (I note another reviewer complained about this) but you do have to...

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Thank Tony S
MT034GM, General Manager at Comfort Inn, responded to this review

We would like to thank you for your review of the Great Falls Comfort Inn. We are plesed to hear you had an enjoyable stay and we hope to see you again if you are ever in the area!

Baker, Montana, USA
Reviewed 9 October 2014

My family and I stayed the night at the tail end of a trip to Glacier Park. This hotel was not outstanding, but not disappointing, either.... it was a typical Comfort Inn. The stock photos make it look really modern; I would agree with at least one other reviewer that it will need an update soon. The breakfast room is...

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1Thank Desp76
MT034GM, General Manager at Comfort Inn, responded to this review

We would like to thank you for your review of the Great Falls Comfort Inn. We hope to see you again if you are ever in the area!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
We are centrally located, right across the street from the Holiday Village Mall. We have an indoor pool and guest laundry. We have a free hot continental breakfast. We are a pet friendly hotel. We offer guest passes to Access Fitness, just around the corner. We have free WiFi. We have HBO. We have just completed numerous renovations. We are within walking distance to restaurants, bars casinos and shopping! ... more   less 

Additional Information about Comfort Inn

Address: 1120 9th St. S., Great Falls, MT 59405-4402
Region: United States > Montana > Great Falls
Price Range: $122 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Comfort Inn Great Falls
Great Falls Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
2 questions
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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor suites are sunny and quiet”
ucosandier, 13 Apr 2017 | Read review
“Try upper floor & west side.”
O6850FGsandrab, 10 Mar 2017 | Read review
“Spend the extra money and stay at the other Comfort Inn in Great Falls!”
Mike1503, 1 Aug 2016 | Read review
“King Suite was spacious and very affordable. Consider it.”
patriciaw777, 23 Jul 2016 | Read review
“Higher floors are quieter”
JT564, 5 Jul 2016 | Read review
5 of 5