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Crystal Inn Hotel & Suites Great Falls

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Crystal Inn Hotel & Suites Great Falls
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349 Reviews from our TripAdvisor Community

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Showing 344: English reviews
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Canada
Reviewed 4 days ago NEWvia mobile

On the edge of town but has easy access in and out and reaches most areas of the city easily. Room was clean and laid out well. We had a nice view from the rear of the hotel. It overlooked semi parking but the big picture was beyond the parking area. We enjoyed our stay there!

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Helpful?
Thank neverhadlessons
St Marie, MT
Reviewed 1 week ago

We were greeted by Sue. She made you feel like you were family. Room was spacious and very clean. Breakfast in the morning was substantial. Easy to get to just off I-15. My husband always wants a newspaper in the morning and this was provided at no extra cost.

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1Thank SurferBear
Edmonton, Ab, Canada
Reviewed 2 weeks ago

Room is spacious, location right off I-15, breakfast included in rate. Double reward points if booked directly online or by phone. Complimentary breakfast tasty Up to date Caring and efficient staff, quickly responded to remote control issue

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Helpful?
Thank elainem03
crystalstar9, Guest Relations Manager at Crystal Inn Hotel & Suites Great Falls, responded to this review

Thank you for taking time to provide feedback on your stay. We’re delighted that you liked our hot breakfast and that you are a member of our rewards program. We look forward to seeing you next time! Allison Kenton Guest Service Supervisor

Edmonton, Canada
Reviewed 3 weeks ago via mobile

After conquering a winter storm and driving for 12 hours this hotel provided everything we needed to prepare for an early departure. The room and the bed were comfortable and the service at arrival was excellent. The morning breakfast was advertised to start at 0600 but the doors were open and people eating when we came down to load the...

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Helpful?
Thank Ferg22G
crystalstar9, Front Office Manager at Crystal Inn Hotel & Suites Great Falls, responded to this review

Thank you so much for your review. We’re so glad to hear you enjoyed your stay and we can’t wait for you to stay with us again soon! Allison Kenton Guest Service Supervisor

Edmonton, Canada
Reviewed 3 weeks ago via mobile

The Crystal is easy to access off of I-15. Our room was clean and comfortable. The check in staff were friendly and helpful. There is a hot breakfast in the morning included with your stay. It would be nice if there was a better option than Dennys next door for dinner.

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Helpful?
Thank elfandbunny
Shelby, Montana
Reviewed 3 weeks ago via mobile

Was nice that it was near the airport. Only problem was it was a bit noisy but that could be because we were right near a exit on the bottom floor. We didn't eat breakfast as the flight left before, but they do offer continental breakfast.

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Helpful?
1Thank Tim K
Alberta
Reviewed 3 weeks ago

The staff at this hotel were nice upon welcoming and helpful throughout our stay. The rooms were clean. The breakfast was good but in a small room. The pool was pretty average. It does state that children under 18 are not to be in there unsupervised however, this was not our experience. There was a family/group of about 7 young...

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1Thank Becky9533
crystalstar9, Front Office Manager at Crystal Inn Hotel & Suites Great Falls, responded to this review

We are pleased you found the rooms to be clean and the staff helpful. We apologize you had an issue with the pool area during your stay. We understand your frustration and will review your comments with our staff so it’s not a problem in the future. We hope you will give us another try next time you are in...

Reviewed 4 weeks ago

We have stayed in numerous hotels in Great Falls and this one is the best! I wish we would have know about this hotel when we first started traveling here. We always look for a pet friendly hotel as we travel with our puppy and they are really good and offer treats at the front desk for her when we...

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Thank Roni H
Alberta, Canada
Reviewed 4 weeks ago

We have stayed here, both with dogs and not. Very nice rooms. Clean surroundings. Convenient. Denny's restaurant is close,as well as service station. Convenient to city and shopping. Breakfast room and eats are great. Staff always helpful, pleasant!

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1Thank rjcummings62
Missoula, Montana
Reviewed 4 weeks ago

Crystal Inn Hotel & Suites is next to a truck stop however, it wasn't even noticeable. The rooms are spacious and bedding was fresh. It's located right off of the Interstate so very convenient for travel. We couldn't locate a desk clerk at 6am to check out and the breakfast was very budget with weak coffee so we passed on...

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Helpful?
Thank Mimi F

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Crystal Inn Hotel & Suites Great Falls

Address: 3701 31st St SW, Great Falls, MT 59404-4700
Region: United States > Montana > Great Falls
Price Range: $135 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Crystal Inn Hotel & Suites Great Falls 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Crystal Hotel Great Falls
Crystal Great Falls
Hotel Style:
#5 Romantic Hotel in Great Falls
#6 Family Hotel in Great Falls
#8 Business Hotel in Great Falls
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Inn Hotel & Suites Great Falls staff and other travellers.
3 questions
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Questions? Get answers from Crystal Inn Hotel & Suites Great Falls staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor had little noise to speak of. Elevator easy to access.”
SurferBear, 14 Apr 2017 | Read review
“I was told that the rooms are all the same for the most part.”
699mimif, 23 Mar 2017 | Read review
“We stayed on 3rd floor-very quiet and accessible.”
mgb2525, 20 Mar 2017 | Read review
“third floor (top) is the quietest.”
475glenna, 7 Mar 2017 | Read review
“Jacuzzi room is well worth the cost”
SteveB418, 3 Jan 2017 | Read review
5 of 5