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Crystal Inn Hotel & Suites Great Falls

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Crystal Inn Hotel & Suites Great Falls
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349 Reviews from our TripAdvisor Community

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There are newer reviews for Crystal Inn Hotel & Suites Great Falls
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Showing 344: English reviews
Havre, Montana
Reviewed 22 May 2016

My wife and I spent 2 nights at Crystal Inn. This motel is clean,,rooms are awesome,,great breakfast. The people who work here treat the guests awesome. The front desk is kind and helpful,,and Sue B. the sales manager is very kind,,helpful,,and polite to guests. This hotel is the best in Great Falls,,and probably the best hotel experience I have ever...

1Thank number1cubsfan
crystalstar9, Front Office Manager at Crystal Inn Hotel & Suites Great Falls, responded to this review

We are delighted to hear you enjoyed your stay and found it to be the best. Thank you for your gracious comments about our rooms, breakfast, and staff. We couldn't agree more and consider our staff to be among the finest. We appreciate your business and would love for you to stay with us again in the future. Allison Kenton...

Calgary, Canada
Reviewed 18 May 2016

I stayed at this hotel a year ago and based on that experience didn't hesitate to try it again. The hotel has a lot going for it. The rooms are modern and more spacious than comparable properties. Our room with two queen beds also had a sitting area with a two seater couch, coffee & end table and a kitchen...

Thank TeeP
crystalstar9, Front Office Manager at Crystal Inn Hotel & Suites Great Falls, responded to this review

We are so thrilled you decided to stay with us again and that you had another great experience. We appreciate your feedback about our rooms and work hard to make our complimentary breakfast one of the best. We look forward to your next visit and hope to continue to be your number one choice! Allison Kenton Guest Service Supervisor

Reviewed 11 May 2016

We enjoyed our room. The high ceilings were nice as they lent the illusion of space. The room had a couch, coffee table, and dining seating which was really nice. We had somewhere to hang out instead of just sitting/laying on a bed. Very nice room!

Thank 437laurief
Reviewed 1 May 2016

Rooms and beds are a 10, staff is great they don't treat you any less regardless if your covered in oil and look like crap or if your wearing a suit. I love staying at this hotel. Also the breakfast is better than the Dennys next door.

Thank Bobby M
Gold Canyon, Arizona
Reviewed 28 April 2016

Wow, we did not expect to have such a large room and well appointed at that. It was very comfy,good service from the desk people. Plenty of safe parking too. The rooms are not just quite large but also clean. The room temperature can easily be controlled by a very smart thermostat/heating system. Good breakfast also, lots of choice.

1Thank hansulricha
crystalstar9, Front Office Manager at Crystal Inn Hotel & Suites Great Falls, responded to this review

Thank you for your feedback about your stay. We are pleased to hear you liked our spacious rooms and other amenities. We value your business and take pride in delighting each guest. We look forward to seeing you again soon! Allison Kenton Guest Service Supervisor

Reviewed 22 April 2016 via mobile

Love it! I stay in a lot if hotels and cleanliness is the only thing that matters to me. This hotel gets 5 stars and mostly for being clean, but very nice and friendly on top of that. The suites are very, very nice with a couch, dining table, microwave...hotel has very nice pool, hot tub, laundry, etc.. Price is...

1Thank Terry W
Reviewed 20 April 2016

I booked a room with the Crystal Inn at the last minute due to the poor highway condition. The motel is close to the airport instead of in the main tourist area (i.e. 10 Avenue). The front desk staffs really made me feel easy as I was already stressed from having to change my travel plan due to weather. The...

Thank Stephen L
crystalstar9, Guest Relations Manager at Crystal Inn Hotel & Suites Great Falls, responded to this review

Thank you for your kind words about your stay. We are happy to hear our front desk made you feel welcome and that you enjoyed your room. I apologize our eggs were less than satisfactory. I will pass this feedback along to our kitchen staff. We are so glad you chose to stay with us and hope to see you...

Polson, Montana
Reviewed 14 April 2016

I was here for a conference and was very impressed with my room and the staff. The hotel manager was so accommodating to our group. The hotel was not too far from anything. I would definitely stay here again!

Thank Patti K
crystalstar9, General Manager at Crystal Inn Hotel & Suites Great Falls, responded to this review

Thank you for letting us know about your stay. We are thrilled that your experience was delightful and memorable. We look forward to serving you again in the future! David Buckingham General Manager

Margate, United Kingdom
Reviewed 8 April 2016 via mobile

Came here with my wife just for 1 night. Our room was spacious and clean and had a microwave and fridge. The bed was very comfortable and shower was good. The location is outside of town next to the airport which is a very quiet location . Breakfast was ok. Some hot food, cereals , etc. There is a small...

Thank bernie680
Longview, Canada
Reviewed 1 April 2016

A nice hotel, friendly and courteous staff, more than willing to help. Rooms were nice and very clean, bed was comfy. First night was a little noisy as the room above us (I think) used a jet tub for about 25 minutes after 11 pm. Nice breakfast buffet and was kept stalked when we went down.

1Thank CheyN

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Crystal Inn Hotel & Suites Great Falls

Address: 3701 31st St SW, Great Falls, MT 59404-4700
Region: United States > Montana > Great Falls
Price Range: $135 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Crystal Inn Hotel & Suites Great Falls 2.5*
Number of rooms: 86
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Also Known As:
Crystal Hotel Great Falls
Crystal Great Falls
Hotel Style:
#5 Romantic Hotel in Great Falls
#6 Family Hotel in Great Falls
#8 Business Hotel in Great Falls
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Inn Hotel & Suites Great Falls staff and other travellers.
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Questions? Get answers from Crystal Inn Hotel & Suites Great Falls staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor had little noise to speak of. Elevator easy to access.”
SurferBear, 14 Apr 2017 | Read review
“I was told that the rooms are all the same for the most part.”
699mimif, 23 Mar 2017 | Read review
“We stayed on 3rd floor-very quiet and accessible.”
mgb2525, 20 Mar 2017 | Read review
“third floor (top) is the quietest.”
475glenna, 7 Mar 2017 | Read review
“Jacuzzi room is well worth the cost”
SteveB418, 3 Jan 2017 | Read review
5 of 5