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Best Western Plus Heritage Inn

Traveller (55)
Room & Suite (34)
Traveller (55)
Room & Suite (34)
Pool & Beach (14)
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About
  • Excellent39%
  • Very good33%
  • Average17%
  • Poor7%
  • Terrible4%
Whether you are staying a couple of nights or just the one, our Great Falls hotel puts you close to everything. The Best Western Plus Heritage Inn is located just off I-15 and is within minutes of the CM Russell Museum, the Lewis and Clark Interpretive Center, Giant Springs State Park, First People's Buffalo Jump, Malmstrom Air Force Base, Great Falls International Airport, Holiday Village Mall, and the Rivers Edge Trail along the Missouri River, to name a few. For those in town on business, our Great Falls hotel is near Davidson Companies, Sletten Cancer Center, Benefis Hospital, Pasta Montana, Malteurop, avMax, and Centene Corporation. After an exhausting day of travel, fly fishing on the Missouri, or sightseeing, enjoy the ambiance of our Atrium by relaxing in the hot tub before taking a dip in the pool. Finish the evening with dinner and some libations in Max Sports Bar and Casino. Jumpstart your day with breakfast in the Willow Creek Restaurant or a cup of java from the Palomino Coffee Bar. As the largest full-service hotel in Central Montana with 231 guest rooms including 9 suites and over 17,000 sq. ft. event space, we are able to accommodate groups of all sizes for reunions, weddings, conferences, and trade shows. For an unforgettable trip to Great Falls, Montana, make a reservation at the Best Western Plus Heritage Inn today!
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Property amenities
Pool
Free Parking
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Shuttle Bus Service
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Business
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals
Reviews (1,057)
Filter reviews
1,039 results
Traveller rating
412
337
178
75
37
Traveller type
Time of year
LanguageEnglish
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412
337
178
75
37
Show reviews that mention
All reviews best westerns poolside room sports bar pool side free breakfast hot tub hotel restaurant great place to stay front desk staff indoor pool would stay here again comfortable beds nice room road trip easy access parking lot close to the airport
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1 - 5 of 1,039 reviews
Reviewed yesterday

Contrary to what "Monakron" stated, the hotel does provide coupons for discounts in their restaurant, coffee bar and even their lounge...….so yes, you can get a practically free breakfast. The hotel is not going to be Best Western partner after the end of this November....More

Thank Harold P
Hotel's Favourite
Reviewed October 6, 2018

We love Best Western. Whenever traveling north, south, east or west, if there is a Best Western hotel in the neighborhood, for a stay of one, two or even three nights, we usually book a room. Why? Over the years, whether we have stayed in...More

Thank Taylor B
Response from FrontDesk_GM, General Manager at Best Western Plus Heritage InnResponded October 9, 2018

Dear Taylor, We couldn't be more grateful to know that we're consistently able to meet your expectations in so many ways. Here at Best Western Plus Heritage Inn, we work hard to satisfy each and every guest, and we're pleased to read your kind comments...More

Reviewed 4 days ago

All of the staff was super kind and very helpful. The manager even remembered my name when I walked by him the next day. The room was very nice, clean and comfortable, and it was great to have a larger size TV since we do...More

Review collected in partnership with Best Western
Thank Cindi L
Reviewed 1 week ago

Breakfast not included. It’s ok, but I’d look for something else next time in Great Falls. There was nothing wrong with the hotel, and the location was very good. They have an attached casino, which did not affect our trip either way.More

Thank monakron
Response from FrontDesk_GM, General Manager at Best Western Plus Heritage InnResponded 1 week ago

While you were pleased with our location and property, we're sorry to learn that we fell short of your expectations in some areas. You are correct; breakfast is not included but we do have an on-site restaurant that serves breakfast or you can select the...More

Reviewed 2 weeks ago via mobile

Very enjoyable, staff was exceptional both checking in and out. Had an issue with smoke detector and or carbon dioxide detector, maintenance changed batteries. No further problems We will return next year. Truly enjoyed your shuttle serviceMore

Thank Venture64271611182
Response from FrontDesk_GM, General Manager at Best Western Plus Heritage InnResponded 1 week ago

Thank you so much for choosing to stay with us during your recent shopping trip. Here at Best Western Plus Heritage Inn Hotel, Great Falls, we take pride in delivering exceptional service and are thrilled to see that we're doing a great job. That's great...More

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Questions & Answers
Ask a question
Jellybaby67
August 11, 2017|
AnswerShow all 3 answers
Response from Lyla P | Property representative |
Hello! We do have one suite that has a washer/dryer and full kitchen. It is in a quiet area and if you call directly to the hotel ask for room 161 and we would be happy to make the reservation. Any other questions please let... More
1
Vote
mudballer
May 25, 2017|
AnswerShow all 4 answers
Response from DerekF-FDManager | Property representative |
Hello mudballer, Our complimentary Airport shuttle runs for 4am to 12:30am. Please let me know if I can be of further assistance. Hope to see you soon. Best Wishes, Lyla Guest Service Manager
0
Votes
Funfabmim
May 16, 2017|
AnswerShow all 10 answers
Response from DerekF-FDManager | Property representative |
Hello Funfabmim, Breakfast is not included with every rate. We have a breakfast included rate package, some companies contract a rate that includes breakfast, there is a $5 breakfast coupon ( a select menu) you can buy at... More
0
Votes
Room Tips
"Ample parking, several keycard access entry doors. Miss the BW breakfast! BWHI offers a $3 off private..."
taxlaw2018
3 weeks ago
Read review
"Love the rooms with pool access!"
nickyc713
4 weeks ago
Read review
"Rooms at the ground floor have very easy access"
138lucianp
Oct. 14, 2018
Read review
"For a quiter room request one that does not face the pool area."
KarenL1047
Oct. 9, 2018
Read review
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PRICE RANGE
US$101 - US$143 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus heritage hotel great fallsbest western great fallsgreat falls best westernbest western heritage hotel
FORMERLY KNOWN AS
BEST WESTERN PLUS Heritage Inn
LOCATION
United StatesMontanaGreat Falls
NUMBER OF ROOMS
231
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