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Greystone Inn

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Traveller (40)
Room & Suite (15)
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Overview
  • Excellent29%
  • Very good37%
  • Average12%
  • Poor5%
  • Terrible17%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Wheelchair Access
Family Rooms
Fitness centre
2 Star Hotel
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Reviews (123)
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All reviewselectric fireplacewaterfall shower headlock the doorextensive renovationsdowntown corethe king size bedstay there againcoffee makergreat roomsinkearplugsfridgeremodelingpillowsdeskcurtainstub
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21 - 25 of 118 reviews
Reviewed September 28, 2016

I called greystone in advance to find out about there rates. The woman who took my call failed to tell me that they were closed due to renovations. So after reading some reviews we decided to book through a hotel booking site. When we finally...More

1  Thank Marie T
Response from Josco-Properties, General Manager at Greystone InnResponded February 16, 2017

Dear Guest: I apologize that your experience was not up to our usual standards. We take these comments seriously and I can assure you that I will look into these points that you have raised. In the interim, please note that the Greystone is undergoing...More

Reviewed September 15, 2016

Supernice bed & bedding....nice intentional attempt at classiness but why not finish. Hotel monogramed robe & coffee mug but my room actually had a space heater in northern Montana!!! Nice furniture, lamps... but not working.maybe lightbulbs needed replacement but couldn't call front deck cause phone...More

Thank travlingdude
Response from Josco-Properties, General Manager at Greystone InnResponded February 16, 2017

Dear Valued Guest: I would like to thank you for taking the time to inform us of the housekeeping failures you experienced in your guest room. I do hope that you accept my sincere apologies for our shortcomings. I have spoken with our Executive Housekeeper;...More

Reviewed September 14, 2016

When arriving from Yellowstone, we thought that we made a bad choice with Greystone Inn. However, the lady at the desk was very kind and when we entered to the room we changed our minds. The rooms are updated and comfortable. The only issue was...More

1  Thank Jordi M
Response from Josco-Properties, General Manager at Greystone InnResponded February 16, 2017

Dear Valued Guest: Thank you for taking the time to review the Greystone. As I have mentioned previously, we are continuing to renovate and enhance our facilities in order to better serve our customers. The upcoming exterior hotel renovation will present a new, fresh look...More

Reviewed September 13, 2016

Actually it turned into 2 nights due to bad weather on a motorcycle trip. A rather average looking outside but when we opened the door WOW! Modern, elegant, would have worked easily in NYC. Totally blown away. The lady at the desk recommended a wonderful...More

1  Thank hekjlk1969
Response from Josco-Properties, General Manager at Greystone InnResponded February 16, 2017

Dear Valued Guest: Thank you very much for your kind words and your positive comments. We have been working very hard to make sure that we provide a quality guest experience, for every guest, every time. You are correct with your comment regarding the continuation...More

Reviewed August 18, 2016 via mobile

Our room was spacious, attractive and comfortable. Great extras, a fancy coffee machine, real glasses, wood flooring makes this hotel special. I have a couple of suggestions for the management, better lighting in the bathroom for applying make up, the air conditioner is very dusty...More

Thank hardchip
Response from Josco-Properties, General Manager at Greystone InnResponded February 16, 2017

Dear Valued Guest: Thank you for taking the time to review our property. We very much appreciate your positive comments regarding the recent improvements that we've made within the hotel. I am pleased to read the positive reviews of our staff members who work hard...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Details
Price range
US$60 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Great Falls
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$60 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Great Falls
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (40)
Room & Suite (15)
Questions & Answers
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Jennifer F
April 11, 2017|
Answer
Response from Lori N |
I think it's a one-woman show. Check in is at 3:00 pm and it wasn't open until then. We thought about cancelling until we went back at 3:00 to check it out. It was fine.
0
Votes
D8506LGmargaretd
December 8, 2016|
Answer
Response from Josco-Properties | Property representative |
Good Afternoon: I apologize for the trouble you have encountered in reaching us. The telephone company is re-wiring our building, and throughout this lengthy process we have experienced sporadic phone service. I will handle... More
0
Votes
D8506LGmargaretd
December 8, 2016|
AnswerShow all 2 answers
Response from travlingdude | Reviewed this property |
I can relate, I stayed there in Sept (2016). Woman at front desk was often not available. I would call down to front desk and visit the lobby but she was no whereto be found.
0
Votes
Room Tips
"Wheelchair access seems do-able, but I'd definitely ask. If you need complete darkness, ask if there are..."
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"Third floor is traveling solo"
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"Ask for one away from the bar if you want quiet"
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"Choose a different hotel"
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