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Great Falls Inn by Riversage

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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Great Falls Inn by Riversage
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178 Reviews from our TripAdvisor Community

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Showing 175: English reviews
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Edmonton, Canada
Reviewed 2 days ago NEW

I have stayed here twice a year since they opened 25 years ago. I had one of the renovated rooms last night. New light fixtures, very bright. can you imagine having 14 electrical outlets to plug your stuff into. I always bring 2 extension cords anytime I travel, but not needed here. Staff here are very friendly. Rooms are well...

Thank Peter S
Big Sandy, Montana, United States
Reviewed 2 weeks ago

This place is being renovated with all new lamps, tvs, etc. Even so, the people that work there don't appear to be stressed at all. They are some of the most pleasant hotel workers I've ever met. If you have a question or a problem of any kind these people will rush to help you. The breakfasts are decent (good...

Thank Della D
Lucy C, Director of Development at Great Falls Inn by Riversage, responded to this review

We appreciate hearing your found your stay at The Great Falls Inn by Riversage comfort and pleasant, Della. We work very hard to ensure you enjoy your time with us! If you think the peach juice is addicting, what about the popcorn we serve every afternoon beginning around 3pm? How can you resist the scent of the fresh-popped snack? I...

Reviewed 2 weeks ago via mobile

Room is nice and big. Bed could use a mattress pad. Room is clean. Views are nice of Great Falls. Very good breakfast in the morning. Staff is friendly. There is also a workout room and free wifi. It is convenient to the hospitals.

Thank TeG85
Lucy C, Director of Development at Great Falls Inn by Riversage, responded to this review

Thank you for letting us know you, overall, enjoyed your stay at The Great Falls Inn by Riversage, TeG85. We are continually changing our mattresses to provide the most comfortable and clean experience possible. We encourage you to try another room or note your bed-style preference when calling us direct to make a reservation. Calling us direct is the best...

Reviewed 3 weeks ago

Good value hotel if you can get the discounts ( AMA, seniors, etc). Works out to about $75 a night plus taxes. Clean rooms with friendly staff. Decent breakfast with fruit, toast, bagels, yogurt, egg and sausage patties and the usual dry cereals.

Thank f037
Lucy C, Director of Development at Great Falls Inn by Riversage, responded to this review

We are glad to hear you enjoyed your stay at The Great Falls Inn by Riversage, f037. We work hard to ensure you have the best possible visit to our hotel, as well as the Great Falls area. Our breakfast is extensive -- biscuits & gravy, waffles, coffee, tea, juice (in addition to all the items you mentioned). There is...

Reviewed 12 March 2017

Reserved this room last minute as the town was booked due to many big high school & other sporting events. It's literally in the parking lot of Benefis Hospital (good central location). They allow pets (with certain restrictions) and we brought our 50 pound dog. Staff was very friendly and on top of some of the mischief by the several...

Thank Michelle H
Lucy C, Director of Development at Great Falls Inn by Riversage, responded to this review

Thank you for letting us know you enjoyed your stay at The Great Falls Inn by Riversage, Michelle. We pride ourselves on keeping our facilities clean and in top-notch shape, as well as offering popcorn every day beginning around 3pm. Who can resist snagging a bag for an afternoon snack? We hope to see you again during future visits to...

Glasgow, Montana
Reviewed 4 February 2017

It is difficult to write this review. I honestly struggled with this, however, you are all fully aware (according to the lady who checked me out) that the head of housekeeping can be rather curt. All I wanted to do was feed my special needs child yesterday morning. All I wanted was a paper plate or a microwave plate. All...

Thank mtskygirl
Lucy C, Director of Development at Great Falls Inn by Riversage, responded to this review

As many of our other reviews indicate, our staff succeeds in delivering the most comfortable and convenient experience for all our guests. In your case, mtskygirl, we fell short. We have spoken with our entire staff regarding appropriate interaction with our guests. We hope your son is feeling better.

Cody, Wyoming
Reviewed 29 December 2016

Booked on booking.com, we arrived late at night, were greeted courteously and sent to our immaculate room. I noticed first off that the entire room and bathroom were squeaky clean; the flooring felt nice to bare feet and it was apparent that it was clean. The beds were very comfortable, the pillows and linens comfortable, clean and white! We love...

1Thank bonniebo40
Lucy C, Director of Development at Great Falls Inn by Riversage, responded to this review

Thank you for letting us know how much you enjoyed your stay at The Great Falls Inn by Riversage, bonniebo40. Our housekeeping system requires a triple check of all rooms to ensure everything is spotless. We look forwarding to welcoming you back during any and all future visits to the Great Falls area!

Spokane, Washington
Reviewed 8 December 2016

Our nine-member family recently attended our oldest daughter's wedding in Great Falls. We needed a suitable 'base' for all of us to operate out of. We requested and received with no issue two adjoining rooms. This was a key feature for us because my elderly Mother-in-Law would be with us. The breakfast was a lifesaver as we had to dash...

1Thank bretth938
Lucy C, Director or Development at Great Falls Inn by Riversage, responded to this review

First, we want to wish your daughter the happiest of marriages and are thrilled to have made the experience that much more convenient and comfortable, bretth938. We are always here to help in anyway we can -- thank you for letting us know how much you enjoyed your stay. We hope to see again soon!

Alberta, Canada
Reviewed 24 October 2016 via mobile

Our first time in Great Falls made it difficult to find this excellent property. Located off the main arteries behind the Benefis Hospital, this hotel was very well maintained and operated. Our room was typical of a late 1990's property with king size bed, dresser, television and chair. Of note was the friendly staff and, although not a priority for...

1Thank GrandpaJoeGrandmaDee
Lucy C, Director of Development at Great Falls Inn by Riversage, responded to this review

We are glad we could make your first time in Great Falls that much more memorable and comfortable, GrandpaJoeGrandmeDee. One of our goals is to provide the best possible service while also maintaining a strong value proposition for our guests. We also love our furry four-legged friends, should you ever bring one with you. Don't tell Fido, but we usually...

Reviewed 23 October 2016 via mobile

I absolutely loved this place, the staff called me by name, made me feel safe and comfortable. The breakfast was great, nice times hot food. The room was very clean, quiet and had a microwave fridge and coffee pot. They are very close to the Great Falls Clinic and the hospital as that is where my husband was residing for...

Thank Trisha G
Lucy C, Director of Development at Great Falls Inn by Riversage, responded to this review

First and foremost, we hope your husband is on the mend from his medical procedure, Trisha. While The Great Falls Inn by Riversage is located adjacent to the Benefis Medical Center, our guests stay with us for a variety of reasons: they are visiting Great Falls for business, leisure, sporting event, or shopping. We hope you will think of us...

37 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (37)
Dining (7)
Room/Suite (12)
Hotel & Grounds (9)
Business Centre/Function Rooms (1)
Bathroom (2)
Other (6)
07/05/2017 08/05/2017
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  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Breakfast included
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Clean, Quiet, Friendly, Situated Next to Benefis Healthcare and Great Falls Clinic, Close to Shopping, Restaurants and Entertainment, Complimentary Hot Breakfast, Free WiFi, Fitness Center, 24-Hour Staffing, Guest Laundromat, Valet Laundry Service, Enjoy Our Cravens Coffee 24/7 in the lobby, Microwaves, Fridges (Available) Operable Windows, Individual HVAC, In-Room Coffee (Available), Hair Dryer, Iron & Board, Recliners, Conference Room, Elevator, Pet Friendly, AAA Approved, Handicapped Accessible Rooms (Available) ... more   less 

Additional Information about Great Falls Inn by Riversage

Address: 1400 28th Street South, Great Falls, MT 59405
Region: United States > Montana > Great Falls
Price Range: $105 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Great Falls Inn by Riversage 2.5*
Number of rooms: 61
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Also Known As:
Great Falls Hotel
Hotel Style:
#10 Business Hotel in Great Falls
#10 Romantic Hotel in Great Falls
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Questions & Answers

Questions? Get answers from Great Falls Inn by Riversage staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is an elevator.”
DellaD161, 14 Apr 2017 | Read review
“We were across from the elevator and it was still quiet.”
, 12 Mar 2017 | Read review
“The hotel is located across from the hospital and within walking distance of several restaurants.”
bretth938, 8 Dec 2016 | Read review
“ask for a view on higher floor ; we had a parking lot on three”
MaryEli666, 2 Jul 2016 | Read review
“Elevator access to all three floors makes any room chosen accessible to those with mobility issues.”
exchief, 23 Jun 2016 | Read review
5 of 5
US$84* /night
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Prices are for 1 room, 2 adults
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