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Residence Inn Helena

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#6 of 22 Hotels in Helena
Certificate of Excellence
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Residence Inn Helena
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242 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Saskatoon, Canada
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 October 2016 via mobile

Excellent accommodations, extremely clean, comfortable and quiet. Even the breakfast was exceptional! The scrambled eggs were hot and tasty, the sausage was not too salty and the hot fresh. However it was the extra small touches that really made the difference. Salsa, fresh spinach and grated cheese for the scrambled eggs along with other condiments makes breakfast a joy. Then... More 

Helpful?
Thank RalphSK
Rachel A, Guest Relations Manager at Residence Inn Helena, responded to this review

Dear RalphSK, Thank you for the fantastic review of the Residence Inn in Helena. We appreciate your feedback, and are so happy that you found everything up to snuff. We recently re-vamped our breakfast menu, and are pleased that you enjoy what we offer as much as we do. We are in love with our new "customization station", like you... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 October 2016 via mobile

I had to be in Helena for a week of training. And staying at the residence Inn made me feel like I was right at home. I really appreciated having the mini kitchen with a table, so I didn't have to eat out every night. The room had a good sized sitting area as well as a desk to work.... More 

Helpful?
Thank Jeena C
Rachel A, Guest Relations Manager at Residence Inn Helena, responded to this review

Dear Jeena C, Thank you so much for the wonderful review of your stay at the Residence Inn in Helena. We are happy that you found your room to be spacious, comfortable and filled with everything you might need for a week long visit. We are pleased that you found your guest room to be more like "home" than a... More 

1 review
Reviewed 27 October 2016 via mobile

We had a house fire and had to move on to the hotel for 1.5 months. The Hotel was very inviting. The staff was superb. I want to thank the front desk staff, house keeping, maintanance, the kitchen staff and managment for making our stay the best one Ever. The breakfasts every morning were wonderful. The dinners were awesome as... More 

Helpful?
Thank RusMis
Rachel A, Guest Relations Manager at Residence Inn Helena, responded to this review

Dear RusMis, Thank you for taking the time to leave such a kind review of your stay at the Residence Inn in Helena. We are so pleased that we were able to provide a welcoming and friendly atmosphere during your extended stay. We understand how hard it is to be away from home after a traumatic event like a house... More 

Dayton, Ohio
Level Contributor
74 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 17 October 2016

Overall, an awesome experience. Everyone was helpful and the amenities were awesome. Love the evening reception. The gym, the pool and the wifi service was excellent. Also, the location was outstanding. Was able to get to various places throughout the city very quickly.

Helpful?
Thank richpmt
Rachel A, Guest Relations Manager at Residence Inn Helena, responded to this review

Dear richpmt, Thank you for taking the time to write a review about your stay at the Residence Inn in Helena. We are pleased to learn that your stay met your expectations, and are glad that you had the opportunity to utilize some of the amenities that we offer to our guests. We love being able to provide a unique... More 

Plentywood, Montana
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 September 2016

Rooms had great space and well decorated. Breakfast was complimentary with various choices of a hot breakfast of eggs and sausage or bacon. Waffles were great, and there were many cold options too. Internet free but you could also purchase a higher option for Skyping etc and I assume a more private line. Pool was wonderful in addition to a... More 

Helpful?
Thank Debidot
Rachel A, Guest Relations Manager at Residence Inn Helena, responded to this review

Dear Debidot, Thank you for taking the time to complete a TripAdvisor review of the Residence Inn in Helena. We are delighted to learn that you enjoyed your stay, and that you had the opportunity to make use of some of the amenities that we offer, like our fully stocked kitchens and the kiddie splash park. We hope that you... More 

Saint Augustine Beach, Florida
Level Contributor
277 reviews
211 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 27 September 2016

Special thanks to Rachel for getting us in a bit early and for treating us like Marriott Rewards members. It's a wonderful property, with incredible views out the odd-numbered side of the hotel. Windows that open and a great big (underline big) indoor jacuzzi and pool -- yes, with hot shower adjacent. Another wonderful Residence Inn stay! P.S. So often... More 

Helpful?
Thank MMPJMH
Suzanne M, Manager at Residence Inn Helena, responded to this review

Thank You very much for taking the time to review the Residence Inn Helena. I am pleased with your comments about Rachel and will make sure I share them with her. I am very happy you were able to enjoy our aquatic area and look forward to having you stay with us again in the future. More 

Maplewood, Minnesota
Level Contributor
357 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 24 September 2016 via mobile

This is one of the newer style Residence Inns or perhaps remodeled. As always with a well run RI, the staff is friendly and helpful , the breakfasts varied and plentiful and the rooms clean with very comfortable beds. All was as it should be.

Helpful?
Thank Michael W
Rachel A, Guest Service Agent at Residence Inn Helena, responded to this review

Dear Michael W, Thank you for taking the time to write a review of the Residence Inn in Helena. We are pleased to know that you enjoyed your stay with us. This property is actually 6 years old, and we have not been remodeled yet, but are delighted that you found your accommodations to be modern and up to date.... More 

Appleton, Wisconsin
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 September 2016 via mobile

This hotel was clean, comfortable, helpful staff and nice rooms! Very impressed with the experience. This is better for a longer stay. Will be staying here again on my next business trip to Helena in September! I would recommend to anyone visiting Helena.

Helpful?
Thank Jlh1021
Cindee B, General Manager at Residence Inn Helena, responded to this review

Thank you for the great review. I am happy to hear that you were impressed with your hotel experience with us. We are a hotel that is designed for those extended stays that gives you all of the comforts of home. We look forward to seeing you again in September! Take Care, Cindee Bianchini More 

Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 August 2016

We spent one night at the hotel during our trips between Glaciers National Park and the Yellow Stone. The hotel is very new with everything we needed for a short visit. Kids use the pool as well and enjoyed it. It is a good bargain as well. We liked it very much!

Helpful?
Thank laoyu
Cindee B, General Manager at Residence Inn Helena, responded to this review

Thank you for staying at the Residence Inn Helena. We appreciate your comments and hope that you will stay with us again the next time you are in Helena! Take Care, Cindee Bianchini More 

Level Contributor
209 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 21 August 2016 via mobile

My wife and I were traveling with our daughter and her four month old baby. We normally stay at the Best Western when passing through Helena but their rates for a room to accommodate all of us comfortably seemed high. We booked a one bedroom suite at the Residence Inn and it worked perfectly for us. We were very comfortable;... More 

Helpful?
Thank Steve A
Cindee B, General Manager at Residence Inn Helena, responded to this review

Thank you for your review. We appreciate our guest's feedback. I am happy to hear that you had enough space for your family to stretch out and relax while you were here. We look forward to having you stay with us again the next time you are in Helena! Take Care, Cindee Bianchini More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Located just north of the Helena Regional Airport, the Residence Inn by Marriott is the place in Helena where out of town guests will feel at home. Whether you're with us for a few days, a few weeks, or a few months, your daily routine matters. Our lobby is "comfortably upscale" and is the place to sit around the fireplace, play games with the family, or watch an event on the big screen television. This is where we also serve our complimentary hot breakfast buffet daily and the evening mix Monday-Wednesday nights. An evening social gathering where we offer a light snack. Guests can stretch out and unwind in the 4,300 sq. ft. Indoor Aquatic Center, at the Fitness Facility, or the Outdoor Deck which has a BBQ grill for guest use. Spacious suites with stunning mountain views offer a fully equipped kitchen, living room, master bedroom, and bath. We'll make sure you thrive during your stay at the Helena Residence Inn. ... more   less 

Additional Information about Residence Inn Helena

Address: 2500 E Custer Ave, Helena, MT 59602
Region: United States > Montana > Helena
Price Range: $154 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Helena 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Residence Inn Helena Hotel Helena
Hotel Style:
#1 Family Hotel in Helena
#3 Romantic Hotel in Helena
#3 Business Hotel in Helena
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Helena staff and other travellers.
2 questions
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Questions? Get answers from Residence Inn Helena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is a good room, unless you do not want to be close to the pool.”
 of 5 bubbles richpmt, 17 Oct 2016 | Read review
“Ask for a room near the stairs for more convenient access.”
 of 5 bubbles joyh973, 23 May 2016 | Read review
“Top floor facing north to the mountains.”
 of 5 bubbles HappyK_12, 7 May 2016 | Read review
“all rooms are fantastic! i like the fireplace rooms on the end”
 of 5 bubbles Kchenkchen, 15 Mar 2016 | Read review
“Request a room on the mountain view side. Though the mountains are many miles away it is still a better view than the street side.”
 of 5 bubbles DT54, 13 Feb 2016 | Read review
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