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Holiday Inn Express & Suites Helena

195 reviews
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Traveller (23)
Room & Suite (39)
Dining (3)
Overview
  • Excellent61%
  • Very good29%
  • Average4%
  • Poor4%
  • Terrible2%
Travellers talk about
“cinnamon rolls”(5 reviews)
“front desk”(27 reviews)
“pancake machine”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express & Suites Helena
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (195)Write a Review
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Traveller rating
115
57
8
8
4
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LanguageEnglish
115
57
8
8
4
Show reviews that mention
All reviewscinnamon rollsfront deskpancake machineplatinum memberroom was cleaneasy accesscheck in was a breezegrocery storegreat employeesrestaurants and shoppingrecommend this hotelwould stay here againthird floorin great shapeparking lotfree breakfast ischeck in was easy
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1 - 5 of 192 reviews
Reviewed 3 January 2018

No microwave or frig available (unless you get a suite). Nothing in any of the rooms and no accommodating, as with other hotels. Not the best selection of breakfast food available and the ice machine is on the first floor only. On the positive side,...More

Thank Tom L
Response from Rosemary C, General Manager at Holiday Inn Express & Suites HelenaResponded 4 January 2018

Thank you for staying with us and providing us with your feedback. Our ice machines are located on 1st & 2nd floor, and only our suites contain fridges and microwaves. We can however place your items in our 24hr fridge here in our back office...More

Hotel's Favourite
Reviewed 14 October 2017

Stayed for one night on vacation and was very please. Check in was easy and although they made an error on price they corrected right away when presented with my copy of reservation confirmation. The breakfast was really good area well kept and service friendly.....More

Thank debkayscu
Response from Rosemary C, General Manager at Holiday Inn Express & Suites HelenaResponded 16 October 2017

We are pleased to see that your recent stay with us was enjoyable and your room was comfortable for you. We are happy we were able to ensure your rate was correct for you and Dominique was able to brighten your stay. Thank you for...More

Reviewed 7 December 2017

We really enjoyed our stay here at the HIE in Helena, Montana. Staff was very nice and hotel was very clean. They served a great breakfast and everything was re filled quickly. Never heard a peep when sleeping... Our only complaint is ventilation in the...More

Thank Sn0wd0g2112
Reviewed 14 November 2017

I stayed in a king suite on a business trip. Room was well laid out and spacious. The linens and towels could be upgraded but the room was clean and bed comfortable. I enjoyed having the extra space. The hotel is close to shopping and...More

Thank Patricia M
Response from Rosemary C, General Manager at Holiday Inn Express & Suites HelenaResponded 15 November 2017

Thank you for choosing to stay with us and for your feedback. We are pleased you would stay with us in the future and look forward to seeing you again. We are due to have all new linens early next year as our brand is...More

Reviewed 29 October 2017

We recently spent two nights in this hotel in a 2 bed queen suite. The hotel gave us an automatic upgrade to a suite since we are IHG platinum members. The room was large and well appointed, I especially liked that it had a comfy...More

Thank maryo498
Response from Rosemary C, General Manager at Holiday Inn Express & Suites HelenaResponded 31 October 2017

Thank you for choosing to stay with us and for taking the time to write your review of your recent stay with us. We thank you for your feedback it is always valuable to us. We apologize that housekeeping took a long time to clean...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$117 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Helena
#6 Business Hotel in Helena
#8 Romantic Hotel in Helena
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Helena
#6 Business Hotel in Helena
#8 Romantic Hotel in Helena
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (39)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"I always request an upper room when I travel."
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"If you want total quiet, the third, top floor might be best. We were on the second floor and one night we..."
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"The rooms are standard, and clean bathroom with ample supplies, comfortable bed"
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"Because of the light construction I am thinking the top floor may be the best?"
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