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Best Western Premier Helena Great Northern Hotel

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#1 of 21 Hotels in Helena
Certificate of Excellence
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Best Western Premier Helena Great Northern Hotel
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826 Reviews from our TripAdvisor Community

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Showing 813: English reviews
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Anaconda, Montana
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

My wife and I spent two days here in the heart of Helena this last week. The rooms are spacious and well taken care of, the public areas are very comfortable. Even though the hotel is in the middle of a busy sector of town, our room (3rd floor, halfway down the hall from the elevator) was quiet enough... though,...

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Thank mountain_standard
About Hotel's Favourite Review
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

We do appreciate your comments mountana_standard. The hotel is located in the Great Northern Town Center on Great Northern Blvd., which is not a through street. The Town Center was built where the rail train track were. We have restaurants, and movie theater as well as the Carousel and the Exploration works children's museum. I am pleased to hear you...

Reviewed 2 weeks ago

Our organization had their annual conference at the Best Western Northern again this year and it is never disappointing. The food is very good, the rooms are comfortable and clean, the staff is professional and accommodating.

Review collected in partnership with Best Western
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Thank Deanna B
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Dear Deanna - thank you so much for your great comments! We do hope to see you again soon.

Great Falls, United States
Reviewed 2 weeks ago

Rooms are big, beds comfortable and you are within walking to the Walking Mall, Carroll college, the Merry go Round and Kids Exploratorium Staff is very helpful and the hotel itself is very pretty. The breakfast is several steps above the usual free breakfast. Easy on and off from the Interstate.

Review collected in partnership with Best Western
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Thank Rebecca L
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Thank you Rebecca for taking the time to respond on Trip Advisor! We truly appreciate it!

Duvall, Washington
Reviewed 3 weeks ago

I was there for a great event my sister put on for her son's Senior night college basketball. We arrived to gift baskets in our room, a cocktail party in their room and a wonderful pizza evening in the 'dining car' another night. Unfortunatly some people did not get their gift baskets (staff put them in a day too early...

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Thank Carrie H
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Thank you Carrie for your review. Staff was really trying to be accommodating and did accidentally put the gift bags in a day early on 2 rooms - we do so apologize and did acknowledge that right away. We appreciated the opportunity to work with your sister and certainly try to be up front with all our services. We thank...

Seward, Nebraska
Reviewed 3 weeks ago

This high-class hotel and venue surprised me: In the heart of the capitol of Montana, this hotel is perfectly located and perfectly run. Beautiful inside and out, and a staff that is professional, courteous and on top of everything from guest stays to event management. I would recommend the BWP hotel in Helena from everything from a simple overnight stay...

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Thank MisterSamNE
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

MrsiterSamNE - thank you for your time to complete our survey. We appreciate your comments and your time! Hope to see you again!

Laramie, Wyoming
Reviewed 3 weeks ago

The breakfast was outstanding. There was fresh cut fruit to eat, as well as many other options. The check in process was great. The front desk people were extremely kind and prompt. The sugar cookies at check in were a great plus after a long day of traveling!

Review collected in partnership with Best Western
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Thank LindseyK559
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Dear LindseyK559 - thank you so much! We do believe in name dropping. Our cookies are baked daily at Van's Thriftway Grocery and they do a wonderful job. We take great pride in our staff and our property. We do hope to see you back!

Reviewed 3 weeks ago

Checked in after a very long business day, easy process with a nice greeting of frosted cookies in shape of MT. Opted to stay in and ordered from an extensive room service menu. They said their specialty was steaks and boy were they spot on. Filet Oscar style was perfect. Not cheap, but terrific quality perfectly done. Bed was very...

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Helpful?
Thank ksbmom
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Dear ksbmom - what a wonderful heartwarming review! We think Silverstar has wonderful food and your comments confirm that. We are pleased they are able to offer a full menu to our guests for room service! Thank you for taking the time to leave your review for others to see first hand the experience at the Great Northern Hotel.

Polson, Montana
Reviewed 3 weeks ago

We had a lovely suite. The room was clean, well appointed and comfortable. The bed was comfortable. The staff was friendly and fast. Coffee was always available in the lobby. There was a nice indoor pool and hot tub.

Review collected in partnership with Best Western
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Thank lisarZ6391NN
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Lisa - thank you for your kind words describing your experience here at the Great Northern Hotel! We do hope you are able to come see us again!

Helena, United States
Reviewed 4 weeks ago

Great Northern Hotel is a beautiful place close to downtown Helena. The rooms are gorgeous, comfortable, and very quiet. Staff is very personable and accommodating. Very nice complimentary breakfast buffet. I would highly recommend.

Review collected in partnership with Best Western
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Thank 529jamip
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Thank you 529jamip! We love hearing from our guests. We do hope to see you again soon!

Anaconda, United States
Reviewed 4 weeks ago

Whenever I stay in Helena I stay at the Great Northern. The staff is friendly, professional and knowledgeable. They are so helpful and willing to answer questions I have, whether it had to do with the hotel or local availability of dining, shopping or points of interest.The hotel is clean and I find the decor tasteful and enjoy the pictures...

Review collected in partnership with Best Western
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Thank 58gaylev
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review

Dear 58gaylev - thank you for taking the time to leave a review on Trip Advisor! We value your feedback!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
Conveniently located in the Great Northern Town Center area of the historic downtown Helena. Near restaurants, retail shops, Great Northern Carousel & Ice Cream Company, movie theater Exploration Works Museum. Full service convention center for your important business and social events. ... more   less 

Additional Information about Best Western Premier Helena Great Northern Hotel

Address: 835 Great Northern Blvd, Helena, MT 59601-3315
Region: United States > Montana > Helena
Price Range: $195 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Premier Helena Great Northern Hotel 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Best Western Helena
Helena Best Western
Hotel Style:
#1 Romantic Hotel in Helena
#1 Business Hotel in Helena
#2 Family Hotel in Helena
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Premier Helena Great Northern Hotel staff and other travellers.
5 questions
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Forsyth, Montana
12 days ago
spokane, wa
11 months ago
Everett, Washington
over a year ago
over a year ago

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Questions? Get answers from Best Western Premier Helena Great Northern Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the Great Northern Square”
 of 5 bubbles suewD520PC, 7 Dec 2016 | Read review
“We prefer the king mini-sites at the end of the floors.”
 of 5 bubbles mjhullah, 24 Sep 2016 | Read review
“Avoid this hotel.”
 of 5 bubbles HarryS964, 23 Sep 2016 | Read review
“Great beds and pillows for a good nights sleep.”
 of 5 bubbles W812QBjoannes, 31 Aug 2016 | Read review
“I would stay on a higher floor to get away from the possible noise from the conference areas.”
 of 5 bubbles AdventureHermit, 22 Aug 2016 | Read review
5 of 5