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DoubleTree by Hilton Helena Downtown

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Traveller (21)
Room & Suite (9)
Pool & Beach (3)
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Overview
  • Excellent33%
  • Very good42%
  • Average19%
  • Poor4%
  • Terrible2%
Travellers talk about
“holiday inn”(26 reviews)
“great location”(33 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
2 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Helena Downtown
Special Offer: Grand Opening Offer
Hotel deals
Offers from DoubleTree by Hilton Helena Downtown
Special Offer: Grand Opening Offer
Hotel deals
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Reviews (171)
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Traveller rating
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67
31
8
5
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LanguageEnglish
57
67
31
8
5
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All reviewsholiday innlast chance gulchgreat locationfront deskstandard sizewine barincluded in pricefloor roomhotel restaurantnice linenstop floorparking lot isexcellent staybusiness tripcookiesbreweriesmontana
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1 - 5 of 168 reviews
Reviewed 2 days ago

Hotel was average. Lots of potential to be a nice hotel. Needs to be updated. Front desk agent is not cut out to be first impression at check in. Need to have a friendly upbeat person to greet guests upon arrival. Pretend to care that...More

Review collected in partnership with DoubleTree by Hilton
Thank nhoffman55
Response from Becky H, Front Office Manager at DoubleTree by Hilton Helena DowntownResponded yesterday

Thank you for your review! I am glad to hear you enjoyed your stay. I would like to apologize for the incident with our front desk agent, hospitality is a big part of our brand and I am sorry our agent did not represent that...More

Hotel's Favourite
Reviewed 1 week ago

I selected this hotel because I didn't have a rental car and wanted a hotel were I could walk to restaurants and local shops. From this hotel, you can walk to two breweries and a number of restaurants, city parks and shops. Plus, the rooms...More

Review collected in partnership with DoubleTree by Hilton
Thank colfenbu
Response from Becky H, Front Office Manager at DoubleTree by Hilton Helena DowntownResponded 1 week ago

Thank you for the 5 star review! I am glad to hear you enjoyed your stay with us and were able to go out and enjoy some of our restaurants and breweries that are right outside along our gulch! I am also pleased to hear...More

Reviewed 5 days ago

I am glad this hotel location is back up and running. Hilton has made some nice renovations to the property but it still has all the good characteristics. Definitely enjoy my stay here. The view of the mountains or the town is great.More

Review collected in partnership with DoubleTree by Hilton
Thank ElBoot
Response from Becky H, Front Office Manager at DoubleTree by Hilton Helena DowntownResponded 2 days ago

Thank you for the 5 star review! I am very happy to hear you enjoyed your stay! With our downtown location we do offer beautiful views of the neighboring mountains or our historic walking mall. We hope to see you again during your next visit...More

Reviewed 6 days ago

Staff, rooms, location this hotel is a great place to stay while in Helena. Very attentive staff. Hotel transportation excellent to and from airport . The hotel rooms have a small fridge coffee maker and sink so you can have breakfast.More

Thank joepus3
Response from Becky H, Front Office Manager at DoubleTree by Hilton Helena DowntownResponded 2 days ago

Thank you for the 5 star review! I am happy to hear you enjoyed your stay and our staff was friendly and helpful! I am also glad to hear you enjoyed our complimentary airport shuttle service! We hope to see you again soon during your...More

Reviewed 2 weeks ago

it was a nice enough room, just nothing to do for a birthday celebration, some ammenities were lacking and the breakfast was definitely not what was expecting considering the price we paid prior to the stay.More

Review collected in partnership with DoubleTree by Hilton
Thank K4131PTdonnap
Response from Becky H, Front Office Manager at DoubleTree by Hilton Helena DowntownResponded 2 weeks ago

Thank you for your review! During the weekends in downtown Helena it tends to quiet down on Sundays in the walking mall with few local shops and restaurants open. I apologize for the inconvenience this may have caused while trying to celebrate your husbands birthday....More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$130 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$130 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (21)
Room & Suite (9)
Pool & Beach (3)
Dining (2)
Questions & Answers
Ask a question
474donaldm
April 26, 2017|
Answer
Response from Denise T | Property representative |
We are closed for a remodel and are scheduled to reopen around the first of July. When we reopen we will no longer accept pets. Service animals only. Thank You
0
Votes
Room Tips
"Outdoor activities, fantastic fishing trip"
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"Top floor is very quiet."
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"Ask for a view of Readers Alley"
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"Odd-numbered rooms face a street that has noise in the mornings and late at night. Even -numbered rooms are..."
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