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Holiday Inn Helena

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Holiday Inn Helena
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154 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Colorado Springs, Colorado, United States
Reviewed 5 September 2016

Great location in the historic Last Chance Gulch. Not too hard to find, free parking, convenient location for Gulch shops and great hiking. Fridge, iron and Keurig in room but no microwave. Restaurant and bar in hotel. Pet freindly. Not sure about the housekeeping policy, it seemed like we had to specify every detail to the housekeeper or front desk...

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Helpful?
Thank Vance K
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear Vance K. Thank you for your review of our hotel. We are so pleased to hear that you had such a wonderful time exploring our wonderful Downtown area. We would like to also apologize for any confusion you experienced with our staff. We appreciate and value all feed back and we will inform all departments. Thank you again for...

Reviewed 15 August 2016

The front desk was very helpful and courteous. The room was clean and comfortable. We didn't spend too much time in the hotel. It was quite walkable to the attractions - about a mile to the carousel, children's museum (Exploration Works) and restaurants.

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Helpful?
Thank Cali M
Karlee F, Front Office Manager at Holiday Inn Helena, responded to this review

Dear Call M, Thank you for your review and the 4 star rating of our hotel. We are please to hear you found your room to be clean and comfortable. Our staff strives for excellence and it sounds like they did just that. We are also happy to hear you found the area walk-able to different attractions and not far...

Billings, Montana
Reviewed 25 July 2016

We spent four nights here in the middle of the summer. The room was clean, comfortable and quiet. The hotel is right on the walking mall and it was fun to walk down the street for everything from coffee, microbrews,wine and restaurants. Big city feel in a small town. We will be back.

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Helpful?
Thank 50sfrugaltraveler
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear 50sfrugaltraveler, Thank you for your review of our hotel and the 5 Star rating. We are so pleased to hear you had such a wonderful time and were able to enjoy all our wonderful historic Downtown has to offer. We look forward to seeing you when you come back. Sincerely, The Staff and Management of the Holiday Inn Downtown

Lake Leelanau, Michigan
Reviewed 22 July 2016

I stayed at this hotel for two evenings. It was clean and quite ordinary, which is not a bad thing for a business trip. It had a very good location, downtown on what Helena calls the "Walking Mall". It was very convenient to the business I was visiting and good restaurants were in easy walking distance. The best thing about...

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Helpful?
Thank Robert A
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear Robert A. Thank you for your review of our property. We are so pleased to hear that you enjoyed your stay with us and received top notch service. All of our staff takes great pride in making our guest as comfortable as possible. It sounds like we did just that. Should your travels bring you our way again,we look...

Reviewed 18 July 2016

Staying for 2 week vacation in husband's hometown. The grounds were great - very clean, very nice, updated. The staff was wonderful and the restaurant was excellent. We love how close it is to so much in Helena - we just walked most days in town. We would absolutely stay here again.

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Helpful?
Thank Shaine M
kfleming71, Front Office Manager at Holiday Inn Helena, responded to this review

Dear Shaine M, Thank you for your 4 star review of our property. We are so pleased to hear that you enjoyed your stay with us and received top notch service you deserve. All of our staff takes great pride in making our guest as comfortable as possible and it sounds like we did just that. We are happy you...

Reviewed 17 July 2016 via mobile

Clean and large room on 5th floor. Double beds x 2. Nice bathroom with bath and shower. Beds soft and comfy. Usual holiday in features. Lots of power points and good free wifi. Parking provided. Well placed in city centre. Bar and restaurant. But restaurant looked expensive - went to Hawthorn wine bar nearby and then fantastic ice cream shop....

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Helpful?
Thank David B
kfleming71, Front Office Manager at Holiday Inn Helena, responded to this review

Dear David B, Thank you for taking the time to review our property and for the 4 star rating. We are happy to hear you enjoyed your stay here with us. We are glad you found our beds to be comfortable and the good wifi. We do hope should your travels bring you back to the area you will choose...

Mt. Pleasant, South Carolina
Reviewed 6 July 2016

For an overnight in Helena this place was fine. It was clean, the front desk manager was friendly, rooms were comfortable. No complaints. Free parking is a plus. No free breakfast but other options in town. Very well located near the pedestrian street with a few bars and restaurants. Lively enough on a Thursday night.

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Helpful?
Thank tarheelblue822
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear tarheelblue822, Thank you for choosing us for your overnight stay and travel needs. We are pleased to hear that you had a comfortable stay and were able to enjoy the sights our beautiful and historic Downtown Helena has to offer. Should your travels bring you through the Helena area again we would love to see you again. Sincerely, The...

Bozeman, Montana
Reviewed 5 July 2016

We have been returning to Holiday Inn Helena yearly for our wedding anniversary celebration. We have lunch at Mediterranean Grill and dinner at Lucca's and this hotel is easy walking distance to both. When we checked in we were greeted at reception by the same woman who greeted us last year. She knew that we returned each year for our...

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Helpful?
Thank Anne H
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear Anne H. Thank you for your review of our hotel and the 5 star rating. We are so pleased to hear that we are your destination of choice to celebrate something as special as a wedding anniversary. We love seeing guests return. Thank you for all the input on our room updates. It is nice to know that returning...

Reviewed 21 June 2016

Let me cut to the chase: Stay here only if you've got a great rate that can't be matched anywhere else. If that's not the case, by all means stay at the Best Western Great Northern -- it's in the same price range but sparkles and shines as much as the HI falls flat in its drabness. Don't get me...

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Helpful?
Thank desrlmt
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear desrltmt, Thank you for your review of our hotel. We are pleased to hear that you enjoyed a good night sleep on our wonderful beds and that you enjoyed a great meal at Aster. We are sorry to hear that the rest of your stay was not as breathtaking. We hope you give us a second chance to amaze...

Gillette, Wyoming
Reviewed 6 June 2016

Room was nice and clean. Maid service was very good and respectful. Every employee I talked to was friendly and helpful. I liked the restaurant better when it was more of a "pub" or a sports bar, so we didn't eat there.

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Helpful?
Thank Steffany B
John L, Front Desk Supervisor at Holiday Inn Helena, responded to this review

Dear Steffany B. Thank you for your review of our hotel. We are so pleased to know that you enjoyed yourself and were treated the way you would expect to be treated from a Holiday Inn. Should your travels bring you back our way,you look forward to providing you the friendliest service in town. Thank you again for choosing to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Downtown is located on the Historic Walking Mall. Lots of shopping, dinning and all around fun with our location. ... more   less 

Additional Information about Holiday Inn Helena

Address: 22 N Last Chance Gulch, Helena, MT 59601
Region: United States > Montana > Helena
Price Range: $154 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Helena 3*
Number of rooms: 71
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Also Known As:
Holiday Inn Helena Hotel Helena
Park Plaza Helena
Park Plaza Hotel Helena
Helena Park Plaza
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Questions & Answers

Questions? Get answers from Holiday Inn Helena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors have better views”
 of 5 bubbles marionj128, 15 Feb 2017 | Read review
“South-facing rooms have wonderful views of hills/mountains”
  • view from the room
 of 5 bubbles uplandbirds, 5 Jul 2016 | Read review
“Pay for Executive Level (7th floor). Rooms & decor are worth it.”
 of 5 bubbles desrlmt, 21 Jun 2016 | Read review
“Ask for a room on the 7th floor on the north side. Great views of the Sleeping Giant”
 of 5 bubbles connerc259, 24 Mar 2016 | Read review
“Choose a even number room. Amazing view”
 of 5 bubbles 261logans, 23 Mar 2016 | Read review
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