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Broadway Inn Conference Center

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Broadway Inn Conference Center
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211 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Reviewed 31 July 2015 via mobile

This hotel is nothing fancy and is not modern, but the room was clean and tidy. The rooms were spacious enough and we had everything we needed. Didn't blow us out of the water but our family had a good one night stop here. This area seems to book up quickly and the hotels are higher prices than many other...

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Helpful?
Thank Kez80
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

We appreciate your taking the time to let us know about your recent stay. No we are not fancy nor modern, but we try to do a good job with what we have and make sure the rooms are clean and everything is in working condition. Due to the fact that we aren't a new build we are fortunate in...

Calgary, Canada
Reviewed 29 July 2015

Prior to booking with the hotel, as a firm believer and contributor to trip advisor, I did my research and was quite happy with the reviews the hotel received. We traveled from Spokane to stay at the hotel on our way home. Our check in went very well by Deanna, she is an awesome employee and should be commended for...

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Helpful?
Thank Gibber1968
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

Thank you for your kind comments. While I would like to say every stay goes smoothly, it would not be true, and yes it is how we respond to those problems. We do care and want everyone to have the best stay possible, but when that doesn't happen we try to fix it for the future. Thank you again for...

Reviewed 28 July 2015 via mobile

Found this room on a spur of the moment trip to Missoula. The room was clean and comfortable. The front staff was very friendly and welcoming. The best part of the visit was how quiet the rooms were. We were on the first floor and could not hear anyone on either side or above us during the night. There was...

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Helpful?
Thank SpokaneJon
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

Thank you for writing about your recent stay with us. We strive to have clean and comfortable rooms as well as friendly and helpful staff. I am glad that we could accommodate you and provide you with the service that you were looking for. Our rooms are very quiet due to the concrete construction and that is a great advantage...

Lindstrom, Minnesota
Reviewed 27 July 2015

I spent a night here last week to pick up a car. The price was reasonable. I only had one issue with this hotel. They advertise free hotel shuttle which was one of the main reasons I chose this hotel but when I called for a pick up I was told that there was only one person at the desk...

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Helpful?
Thank caduceus13
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

I am sorry that you were not happy with the shuttle service. We do advertise on our site that it is from 7am - 10pm with advance notice as we have to bring extra staff in to run the shuttle, I apologize that you were not aware of this and it was an inconvenience. I am glad that the front...

Reviewed 20 July 2015

This hotel is in major need of a cleaning. It I hadn't booked through a 3rd party and it wasn't 11pm at night, we would not have stayed there. The hallway floors were stained. The chairs in the room had stains. One of the pillowcases was dirty along with a washcloth. I also found garbage under the mattress when I...

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Helpful?
1Thank 233amyh
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

I am sorry you had such a negative experience with our hotel. This is not the way we strive to be and we do try to make sure the rooms are clean and comfortable. I do not know exactly what happened with your stay and your room, but we have had a refresher course with the housekeeping. We do clean...

Reviewed 19 July 2015 via mobile

After driving through the night...Kimberly Whitaker helped us out by getting us an early checkin with a great room for us and our puppy. The entire staff was friendly and more than helpful. We will definitely stay there again! Thank you!!!!

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Helpful?
Thank Christi H
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

Thank you for commenting on your recent stay with us. All of the staff are very welcoming and hospitable and we love having "company." Kim is especially helpful and a great representative of our hotel and the community. All of us love our puppy friends as well and we have special treats just for them. Thanks for choosing The Broadway...

Reviewed 17 July 2015 via mobile

The room was clean and well maintained. The hallways however could use a good scrubbing. The breakfast room had a slight musty or moldy smell. Had to ask the front desk how to get the tube to convert to a shower. Hint there isa ring at the bottom of the spout.

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Helpful?
Thank Keith B
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

Thank you for your comments on your recent stay. My housekeepers and maintenance work very hard to maintain the cleanliness and condition of the guest rooms and the hotel and it is quite a job. They appreciated your comments. I am sorry you felt our halls and breakfast area needed some help, but felt that it is probably the carpets...

Tacoma, Washington
Reviewed 17 July 2015

Stayed at the Broadway Inn and Conference Center for just one night at the tail-end of our Montana vacation. The check-in process was smooth though the room wasn't ready until 1.5 hours after the listed check-in time. Not a problem. The cabana/pool area was delightful and the room where they served breakfast was comfortable as well. We strolled the grounds...

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Helpful?
Thank Kim H
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

We appreciate your taking the time to let us know about your stay at The Broadway. The staff do a wonderful job of cleaning and while an older property they take great pride in their work. I am glad that you got a chance to utilize the courtyard area, it is so beautiful and a wonderful place to sit in...

Viera, Florida
Reviewed 11 July 2015

The Broadway Inn Far Exceeded my Expectations, from the Manager Julie to the Housekeeping Staff to Everyone in between they all made us feel Welcome! The room was Really C L E A N (Carpets, Furniture, Bedding, Bathroom) Towels were Bright White. The hotel common areas were also very clean. WiFi and Free Breakfast were good. Everything in the room...

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Helpful?
Thank KATitude1
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

Thank you for taking the time to let us know about your recent stay. I was very happy to hear you had a great stay. We did recently replace windows as well as air units, some of the microwaves and fridges and room linens, so happy to hear you noticed. I have a great staff who care about customer service...

Colorado
Reviewed 9 July 2015

Hotel is old and needs updating! Room is fair and hallway carpet appears they have not been cleaned for years. Our air conditioner DID NOT work. In the middle of the night, we had the thermostat turned down to 60 and we were miserable. Can you spell S-W-E-A-T. Upon check out, we expressed our displeasure to the front desk attendant...

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Helpful?
Thank Joseph N
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

I was sorry that your stay was not up to your standards, but do thank you for taking the time to let us know about it. Yes, this is an older property but we are continuously doing upgrades to it. We have just recently added flat screens, new linens, heating and air conditioning as well as redoing the pool and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Broadway Inn is conveniently located at the corner of West Broadway and Russell Street, just minutes from the airport, Downtown Missoula and the University of Montana. The Broadway Inn Conference Center is a full service Missoula hotel. We offer a complimentary, expanded, hot breakfast each morning for our guests. The Broadway Bar & Grill opens at 4:00 PM weekdays and 11:00 AM on weekends for lunch/dinner along with your favorite beverages. On-site casino. Check out our nightly dining, entertainment and drink specials or try your hand at Keno and Poker "Montana Style" in our casino. During the summer months, cool off in the pool or enjoy our outdoor landscaped courtyard with friends for a cold beverage. Our conference facility is an ideal place for business meetings, conferences, weddings, reunions and social events. Whether you are having a banquet or a business conference, requiring simplicity or the latest audio visual presentation, the Broadway Inn Conference Center is by far the best value of all Missoula Hotels. We pride ourselves on being a family and pet friendly lodging facility. Inquire as to the fees and availability for pets. ... more   less 

Additional Information about Broadway Inn Conference Center

Address: 1609 West Broadway, Missoula, MT 59808 (Formerly Inn on Broadway)
Region: United States > Montana > Missoula
Price Range: $103 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Broadway Inn Conference Center 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Broadway Hotel Missoula
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Questions & Answers

Questions? Get answers from Broadway Inn Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure as obviously that smell wasn't just from our room.”
 of 5 bubbles 696tammye, 3 Sep 2016 | Read review
“No elevator so stairs to second floor.”
 of 5 bubbles StephenS655, 9 Aug 2016 | Read review
“Choose another hotel”
 of 5 bubbles 361kandih, 11 Jul 2016 | Read review
“The rooms facing the back of the property I believe would be the best!”
 of 5 bubbles GenevaK_13, 3 May 2016 | Read review
“I recommend upstairs, but there is no elevator.”
 of 5 bubbles JeanB427, 12 Aug 2015 | Read review
5 of 5