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Quality Inn & Suites

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#11 of 40 Hotels in Missoula
Certificate of Excellence
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207 Reviews from our TripAdvisor Community

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Showing 205: English reviews
FenwicK Island, DE
Reviewed 14 September 2016

We normally stay with a different chain but their hotels in Missoula were booked so we stayed here for one night. It was okay. Nothing to rave about. Room was clean and the bed was comfortable. Breakfast was basic. Staff friendly and courteous.

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Helpful?
Thank oclola
Mark S, General Manager at Quality Inn & Suites, responded to this review

Thank you! I'm very glad we were able to accommodate you in Missoula. Clean, Comfortable, Friendly and Courteous are what we strive for and I appreciate your taking the time let us know and for your stay with us. Mark S., GM

Reidsville, North Carolina
Reviewed 13 September 2016 via mobile

We were very impressed and satisfied with our stay here. Lovely staff. Roomy and comfortable room with nice bath. Bedding was luxurious and extremely comfortable. Breakfast included sausages, gravy, eggs (both fried and hard boiled), waffles, breads and pastries, cereals (hot and cold) fruit and yogurt. Very nice! Close to airport with easy access to I90.

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Helpful?
Thank Sandra G
Mark S, General Manager at Quality Inn & Suites, responded to this review

Sandra, Thank you so much for your review! I truly appreciate your description of our breakfast, I may use it as a training script for my front desk! Thank you again. Of course your comments regarding the staff are also highly appreciated. Most of all I'm just glad you enjoyed your stay with us and I hope the remainder of...

Reviewed 11 September 2016 via mobile

Stayed at the Quality Inn & Suites in Missoula for two days on business. We were greeted warmly and efficiently by Kimmy at the front desk, and were in our rooms in no time at all. The rooms were clean and well maintained. It was a good place to stay.

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Helpful?
Thank hughontheroad
Mark S, Front Desk Agent at Quality Inn & Suites, responded to this review

Hello Hugh! Thank you so much for the review! I appreciate you staying here with us in Missoula. I'm glad to hear I was able to meet your needs and make your experience enjoyable! I will also pass along a good message to Housekeeping for you. Hope to see you back sometime! Kimmy (Front Desk)

Sequim, Washington
Reviewed 9 September 2016

This Quality Inn is clean, quiet and the staff were very helpful. There are lots of restaurants in the area ranging from Fast Food to a higher expectation place across the parking lot. We have stayed at many Quality Inn locations and this one was quite good. I think this QI has been updated, although the bath toilet and sink...

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Helpful?
Thank Tom T
Mark S, General Manager at Quality Inn & Suites, responded to this review

Tom, Thank you! Your compliments and comments are encouraging and useful. The gravy recipe is mine and would have loved for you to enjoy it, I apologize for our oversight on the biscuits and inattention at the breakfast bar, it saddens me that we were on top of our game, but I really do appreciate you bringing it to my...

East Glacier Park, Montana
Reviewed 8 September 2016

I booked here because everything else in town was full. Needless to say the $227.00 a night was not worth it. Although the linens were comfortable I will say the little pillows on the bed were so tiny that I had a problem with the size. I feel if you want to charge that rate please invest in the pillows...

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Helpful?
Thank amorgan1208
Mark S, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Morgan, Thank you for your review! I have to admit that I agree with you on the pillows, but they are the Choice Hotels Branded pillows. We have a new Top-of-the-Bed program underway and hopefully that will address the pillow situation. Thank you again and thank you for your stay with us in peak season. Sincerely, Mark Spring

Adelaide, Australia
Reviewed 4 September 2016

Stayed here on the way to Glacier National Park. Clean, friendly and affordable inn. We just stayed there 1 night but couldn't fault this in any way. This hotel allows dogs in their rooms and there is a pet area outside for them to do their business. Definitely stay here again.

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Helpful?
Thank erinsoccer
Mark S, General Manager at Quality Inn & Suites, responded to this review

Erin, Thank you for your stay with us and especially your review. We have wondered on occasion about our pet friendly status and if it is worth the extra expense we bear for it, but a review like yours makes it all worthwhile, thank you. Mark

Montgomery, Alabama
Reviewed 31 August 2016

This was a very nice motel, with a friendly staff and good facilities. As noted in other reviews, there is no elevator. On the other hand, it is only two floors, so it wasn't a problem for us. The elevator was the only issue for us. Everything else was excellent. The staff was friendly, the room was nice, and the...

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Helpful?
Thank JoSchneid
Mark S, General Manager at Quality Inn & Suites, responded to this review

Jo, Thank you. Your kind words about the staff and the extra attention to your needs thrills me as a manager, but more than that, it thrills me that you were able to enjoy your early mornings and your stay with us. Thank you again, Mark

Arizona
Reviewed 26 August 2016

We have always had a good experience at this hotel. It is convenient to a lot of the places where we want to go. Close to restaurants, a lot in walking distance. The pool is a little chiller then we like but the hot tub is nice before and after our day.

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1Thank GTOGirl1967
Mark S, Guest Relations Manager at Quality Inn & Suites, responded to this review

Oh Thank you! Your stay is especially important to us, but I really do thank you for the review too! Letting others know of our convenience to good food is always a boon to us. I apologize for the pool being chilly to you, we really do keep it at 81*! Thanks again, Mark

Yorba Linda, California
Reviewed 23 August 2016 via mobile

Got an early check in so that was a plus. The pool and spa have a chair lift so that was nice to see. We have a daughter in a wheelchair. She's not currently traveling with us but I notice these things. We are on a three week trip so we gave large suitcases. So no elevator was a disappointment....

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Helpful?
Thank klebrecht
Mark S, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for your review and I'm very glad to know that we did accommodate you in your needs for an early arrival and that we can do the same in the future for your daughter in our pool and spa area, but yes we are like a 2 story house and have no elevator. We will do everything we...

Athol, Idaho
Reviewed 22 August 2016 via mobile

When the room was booked, I selected a standard room with a king size bed. The information on the room stated there was a jetted tub in the bathroom. I was actually looking forward to relaxing in that tub! When we got to our room, we found we were given a suite which did not include the tub. We chose...

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Helpful?
Thank Betty E

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Business Centre with Internet Access
Official Description (provided by the hotel)
We offer real value for your hard-earned money with affordable rates and all the amenities you need. Our pet-friendly Quality Inn hotel in Missoula has Free hot breakfast! Free WiFi! Indoor heated pool & whirlpool Business center and Guest laundry. ... more   less 

Additional Information about Quality Inn & Suites

Address: 4545 N. Reserve St., Missoula, MT 59808 (Formerly AmericInn Hotel and Suites Missoula)
Region: United States > Montana > Missoula
Price Range: $88 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 52
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Also Known As:
Comfort Inn Missoula
Missoula Comfort Inn
Hotel Style:
#12 Family Hotel in Missoula
#12 Romantic Hotel in Missoula
#13 Business Hotel in Missoula
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
2 questions
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Prior Lake, Minnesota
6 months ago
henderson, United States

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If needed check wall outlets”
 of 5 bubbles witzkejs, 6 Oct 2016 | Read review
“Only 2 floors and no elevator.”
 of 5 bubbles oclola, 14 Sep 2016 | Read review
“The top floor was great, quiet and well appointed.”
 of 5 bubbles TomTheHiker, 9 Sep 2016 | Read review
“If you have issues with walking up stairs, make sure you request the first floor.”
 of 5 bubbles JoSchneid, 31 Aug 2016 | Read review
“They have King rooms and also King suites . I know of one room that has a HUGE jacuzzi tub that I stayed in one time.”
 of 5 bubbles CRIMEDOG34, 19 Aug 2016 | Read review
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