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Traveller (70)
Room & Suite (52)
Dining (10)
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Overview
  • Excellent52%
  • Very good33%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
“the pub”(41 reviews)
“king suite”(16 reviews)
“eggs benedict”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
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Reviews (356)
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Traveller rating
175
118
31
13
12
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175
118
31
13
12
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All reviewsthe pubking suiteeggs benedictbreakfast was includednice historic hotelold westthe high countryhistory roomthe main streetthird floorbalconies overlookingbreakfast menuin townbeartooth highwaydowntown red lodgerooms are smallincluded in the room rate
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21 - 25 of 349 reviews
Reviewed September 11, 2017 via mobile

The exterior of the hotel looks great and the location is awesome, but the inside hasn't been updated forever. Rooms are small and bed lumpy even though we had a "premium" room. Hotel staff at front desk are in dire need of training in the...More

Thank Darla M
Response from Heather F, Manager at The PollardResponded September 15, 2017

We really appreciate you taking the time to leave us feedback. We are very sorry to hear the interior of the hotel, and service from hotel staff were not excellent. We always want to improve our guest's experience, so we will be sure to take...More

Reviewed September 10, 2017 via mobile

We stayed here one night specifically for the purpose of being able to drive through the Beartooth Pass the next day. We had a king suite with a balcony that overlooked an inside sitting area of the hotel. Nice room and amenities. We chose to...More

Thank Jean R
Response from Heather F, Manager at The PollardResponded September 11, 2017

Thank you so much for taking the time to leave us a review! We are so happy to hear you enjoyed your experience at The Pollard. It was truly a pleasure to have you, and we look forward to your next visit!

Reviewed September 10, 2017

The Pollard is one of those classic, old hotels (built in 1893) that has had new life breathed into it by a massive renovation in the 1990s. It's great to see grand hotels from a bygone age restored and succeeding all these years later. Check-in...More

Thank cmhprh
Response from Heather F, Manager at The PollardResponded September 15, 2017

Thank you so much for taking the time to leave us a review! We really appreciate your feedback. We are very happy you enjoyed your overall experience at The Pollard. However, we are sorry to hear about the issues with the bathroom. We truly value...More

Reviewed August 29, 2017

A beautiful hotel in the middle of town. We stayed one night and had a very comfortable bed. Breakfast was included in our price and was fantastic. We got to choose from a large selection of a menu that had a big selection. Would definitely...More

Thank Kathy B
Response from Heather F, Manager at The PollardResponded September 1, 2017

Thank you so much for your positive review! We really appreciate you taking the time to leave us feedback. We are thrilled to hear you enjoyed your experience at The Pollard. It was truly a pleasure to have you and we look forward to your...More

Reviewed August 28, 2017 via mobile

Very nice facility on the main street located in the center of town. The free breakfast and service were excellent. Only complaint was a worn out mattress with big dip in the middle. It was difficult to keep from rolling to the center of the...More

Thank Jan M
Response from Heather F, Manager at The PollardResponded September 1, 2017

Thank you very much for your feedback. We really appreciate you taking the time to leave us a review. We are glad to hear you enjoyed the breakfast and service. However, we are very sorry to hear the mattress and towels were not up to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Breakfast Available
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$176 - US$298 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$176 - US$298 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (70)
Room & Suite (52)
Dining (10)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Phyllis J
May 18, 2018|
Answer
Response from Heather F | Property representative |
I am very sorry, we do not accept pets. Please try Rock Creek Resort or The Yodeler Motel. Thank you!
1
Vote
Sutton_Family4
April 18, 2017|
Answer
Response from Heather F | Property representative |
I'm sorry they are not. The next two dates they will be performing are Friday, April 28th, and Thursday, May 18th. Our full line-up can be viewed on our website. If you do wish to join us for a future High Country Cowboys... More
0
Votes
Susieszoo
March 16, 2017|
AnswerShow all 2 answers
Response from Heather F | Property representative |
Supposedly the hotel is haunted. The Pollard is featured in Haunted Hotels of the West by Bruce A. Raisch. Many guests and employees claim to have seen apparitions throughout the hotel. If you have any other questions please... More
0
Votes
Room Tips
"Suite 200 is excellent, but is exterior so no balcony. Interior suites with balconies are great fun, as well."
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"Check the quality of the mattress!"
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"Ask for a room far from the Pub if you have keen hearing and want to avoid noise from the entertainment."
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"Stayed in a suite with 2 queen beds."
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