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All reviewsyellowstone parkcontinental breakfastwest entrancenice hotelfrozen wafflesroom was cleanwould stay here againindoor poolthe wi fithe breakfast areadiscovery centerthe location is perfectfront desk staffking bedstayed here for nightsin townshops and restaurants
There is no choice in Winter, odd because the scenery is spectacular however we only found one hotel.
It was fine, large, and no internet or TV which made a great change.
Some staff were beyond useless, even though it was the end of the...More
1 Thank AlexandriaSion
Response from Bree A, Manager at Yellowstone Park HotelResponded 12 March 2018
We are happy to hear you had a pleasant experience during your stay in the park, however we are located in West Yellowstone and we are closed during the winter months so we cannot take credit for your good experience. We appreciate you...More
A very, very convenient place to stay -- just outside Yellowstone. Perhaps the staff hadn't hit its stride at the beginning of June and service improved as the tourist season went on. The first morning, the free breakfast ran out of sausage with 20-25 minutes...More
Response from Bree A, Manager at Yellowstone Park HotelResponded 2 February 2018
Thank you for taking the time to share all this feedback with us. We apologize that we did not meet your expectations during your visit, and we will strive to make sure the issues you experienced never happen again. We appreciate your review,...More
West Yellowstone hotels love to gouge visitors and this hotel was no exception. The room cost $340 for just a basic hotel; nothing special other than proximity to Yellowstone Park. Next time we will stay in Island Park instead.
2 Thank richard H
Response from Bree A, Manager at Yellowstone Park HotelResponded 14 January 2018
Thank you for taking the time to share this feedback with us. We apologize that your experience did not meet expectations but we hope you had a good time enjoying the area. Safe travels!
Customer Service Manager
Yellowstone Park Hotel
We also were looking for a 2 BR suite bc of the number of people in our party. I was really excited to stay at Yellowstone Park Hotel because of its great reviews and it had a 2 BR Luxury Suite. It was very clean...More
1 Thank NJ406
Response from Bree A, Manager at Yellowstone Park HotelResponded 27 November 2017
We sincerely apologize for the poor experience you had during your visit and for the delayed response. We have discussed your comments with our staff and we will be sure to fix this problem so it is not an issue in the future....More
Yes, this place is pricey. But everything in West Yellowstone is pricey. At least you are getting a nice hotel, an exercise room, an indoor pool, laundry, a good breakfast, newspaper, nice linens, towels, and toiletries, and good service. Those amenities are rarely included in...More
Thank Mary J
Response from AndreaSc02, Guest Relations Manager at Yellowstone Park HotelResponded 30 October 2017
Thank you for taking the time to share this review with us! We truly appreciate it.
We are thrilled to know you had such a wonderful experience during your stay, you enjoyed all of the amenities and that our staff provided you with...More
Response from Gayleaway | Reviewed this property |
the junior suite features an alcove that leads to a king bed. the alcove does not include a door but is a doorway. So yes, it is separated. Sofa bed is in the living room area. I believe if you check their website or call... More
the junior suite features an alcove that leads to a king bed. the alcove does not include a door but is a doorway. So yes, it is separated. Sofa bed is in the living room area. I believe if you check their website or call them, it will answer your questions.