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SureStay Plus Hotel Omaha South

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SureStay Plus Hotel Omaha South
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193 Reviews from our TripAdvisor Community

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There are newer reviews for SureStay Plus Hotel Omaha South
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Showing 192: English reviews
Grand Island, Nebraska
Reviewed 2 December 2015

When i arrived, I was met with professionalism. The lobby was beautiful and it appeared to be a good choice to stay in. When my family got to the room, (the John F Kennedy) I (out of habit from previous bad stays at other hotels) checked the beds for bed bugs. Everything appeared clear. We climbed into bed as it...

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Helpful?
Thank Ashley D
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

We sincerely apologize for your unsatisfactory experience with our accommodations. Rest assured that this will be forwarded to our management as well as our staff for them to be reminded of their duties. We are hoping that you can still give us a chance to prove how much we value your business.

Maidstone, Canada
Reviewed 15 November 2015

This was a lovely hotel with all the amenities we wanted at a decent price. Very clean and comfortable with a good hot breakfast. The only downside was that it was near a busy railroad line, so if the noise of trains bothers you, then this isn't the best choice. We didn't find it any trouble, but we've lived in...

Review collected in partnership with Best Western
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Helpful?
Thank Cheryl J
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

Thank you for giving us a five star rating! I am glad to know that you enjoyed your stay with us. We are very grateful that you appreciated our efforts in providing guests a great customer experience. Thank you for your business and we are looking forward on next visit at our property.

Appleton, United States
Reviewed 14 November 2015

Needed a place to stay for a business trip. Best Western was very close to the venue. I stayed for 2 nights. The room was nice. Temperature was good. Bed was comfortable. WiFi worked. Breakfast was very good.

Review collected in partnership with Best Western
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Helpful?
Thank Donald T
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

I am glad that you enjoyed your stay with us. We are happy to know that we exceeded your expectations in having an excellent customer experience. We are looking forward for your next visit in our hotel.

Wichita, United States
Reviewed 31 October 2015

I always stay here on business because you can't beat it for the price. The staff is great and very accommodating, the rooms are clean and the beds comfortable. They are one of the few hotels I've stayed in that actually have great water pressure in the shower, not to mention "rain" shower heads. This is great when you are...

Review collected in partnership with Best Western
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Helpful?
Thank Steve G
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

Thank you for being our loyal fan! I am glad to hear that you always enjoyed your stay at our hotel. Thank you for appreciating our efforts in providing an excellent customer experience. Thank you for your business and we are looking forward on your next visit in the area!

Missouri
Reviewed 25 October 2015

Help very nice. Room was redone, but was older motel. Bathroom floor was dirty, big stain on ceiling from a leak, & dingy looking towels. NO bugs though. Cookies & orange or lemon water offered by door each night. Breakfast was on the same level as all motels that serve it. (Pancakes, waffles, scramble eggs, cereal etc. If that isn't...

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Helpful?
Thank sweepea1
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

I am glad to hear that you enjoyed your stay at our hotel. Thank you for appreciating our efforts in providing an excellent customer experience. We sincerely apologize about our accommodations, rest assured that this will be forwarded to the management and have them look into it and resolve immediately. Thank you for your business and hope to see you...

Mason City, Iowa
Reviewed 14 October 2015

This Best Western was very affordable. The staff were extremely friendly and helpful. The rooms were all named for Presidents, so I learned a lot I did not know about Grover Cleveland. The hotel has had some renovations and updates, but is a little threadbare in places. Everything was clean, and it was a comfortable, quiet place to sleep. I...

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Helpful?
Thank Colleen_McRoberts
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

It's great to hear that you find our prices affordable and thank you for appreciating the names of our rooms. We are glad that you enjoyed your stay with us, thank you for appreciating our efforts in providing your stay more comfortable. We want you to feel at home, even if your are away from home. We are looking forward...

Fresno, United States
Reviewed 12 October 2015

The name of White House and the rooms named after presidents was very creative. The rooms and hallways had pictures and stories of presidents and events of historic nature. The staff was friendly and helpful. The room was clean and well presented. The breakfast was typical Best Western fair which was good and a variety of items. As an added...

Review collected in partnership with Best Western
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Helpful?
Thank Willaim H
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

Hello Willaim H, Thank you for appreciating the creative minds of our key persons who thought of this nice idea of naming our room after president names.It is delightful to hear that you had a great time with us and you were pleased with the services you recieved from our staff. We hope to have the opportunity to accommodate your...

Missouri, United States
Reviewed 6 October 2015

The room was very nice and the beds were comfortable. The hot breakfast was a great surprise. The staff were very helpful and supportive. The location made it very easy to get back and forth to our destination.

Review collected in partnership with Best Western
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Helpful?
Thank Chris R
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

Hello Chris, I am glad to hear that you enjoyed your stay here at our hotel. Thank you for sharing your comment here on TripAdvisor. It is great to hear that your entire stay was comfortable, you enjoyed the hot breakfast and you find our location convenient. Thank you for taking the time to share your experience. We hope to...

Sacrament, United States
Reviewed 24 September 2015

Very nice, clean hotel; spacious rooms. Access is a little strange but not a problem (go through parking lots for adjacent businesses. Overall location was convenient for us. The breakfast room is a bit small and got a little crowded at times but the breakfast was better than average.

Review collected in partnership with Best Western
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Helpful?
Thank James V
WhiteHouseInnManager, Guest Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

Hello James, We are pleased that you were comfortable during your recent stay at our hotel. We appreciate your time in sharing points where we can further improve the quality of our service to offer more competitive accommodation here at our hotel. We hope to have the opportunity to serve you again, thank you for your business.

United States
Reviewed 22 September 2015

Everyone was so friendly & helpful. The flavored waters and warm home-made cookies in the lobby were "the icing on the cake". The only downside is no elevator for the 2nd floor for anyone who cannot do the stairs.

Review collected in partnership with Best Western
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Helpful?
Thank Jane B
WhiteHouseInnManager, Public Relations Manager at SureStay Plus Hotel Omaha South, responded to this review

Hello Jane B, It is heartwarming to receive a wonderful review! Thank you for taking the time to post your feedback taking note of our staff’s efficiency. I am especially thrilled that the cookies and refreshment in the lobby were a hit. I regret however that you were uncomfortable going up to the 2nd floor guest room. Please call the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Guests looking for hotels in Bellevue NE close to the Offutt Air Force Base have found the perfect home away from home. Enjoy FREE high-speed WiFi throughout the hotel, oversized TV and full hot breakfast. ... more   less 

Additional Information about SureStay Plus Hotel Omaha South

Address: 305 North Fort Crook Road, Bellevue, NE 68005-4698 (Formerly BEST WESTERN White House Inn)
Region: United States > Nebraska > Bellevue
Price Range: $98 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — SureStay Plus Hotel Omaha South 2*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Bellevue
Bellevue Best Western
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Questions & Answers

Questions? Get answers from SureStay Plus Hotel Omaha South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book over a month in advance to save up to 65%”
 of 5 bubbles RU4Him, 7 Oct 2016 | Read review
“Ask to look at the room first. Check the air conditioner vents and towels. Only takes a second.”
  • Just general filth on the ledge. A simple wipe with a cleaning rag would fix this.
  • Black mold and filth in the airconditioner
  • You can see how dingy the towels were. Sadly, you can't smell them
  • A spider egg sack. We killed the spider
 of 5 bubbles G9151VWangelap, 19 Sep 2016 | Read review
“Second floor”
 of 5 bubbles 836neldah, 20 Jun 2016 | Read review
“Stay near the back if you are a light sleeper, there is a train out front”
 of 5 bubbles 432allisonf, 10 Sep 2015 | Read review
“Freight trains running all night across the street”
 of 5 bubbles 481cherieb, 24 Aug 2015 | Read review
5 of 5