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I am sleeping over in guesthouses twice a week. For the first time I thought I want to try this guesthouse - I normally sleep over in other guesthouses in Bethal. On my arrival the security person on the premises welcomed me - very friendly!...More
The owner was rude and had very poor customer service. Checking in was a nightmare, the owner was reluctant to help with any problems with the room with the explanation that "I checked in a day from the start of my booking" which didn't make...More
Thank Tshegofatso T
Response from Marietjie_Fourie, Owner at Under Elm Trees Guest HouseResponded 22 May 2017
I am very sorry for your bad experience with check-in. I how ever do not understand your complaint? I would appreciate if you can contact me to explain. I can not change something that I don't understand went wrong. 0791110000
We enjoyed our stay at Under Elm tremendously. It was our firth time to this Provence and was very surprised at everything. The Guest house was clean and very warm atmosphere, the food was great. The owners were very helpful and very nice. We can...More
Our family and friends stayed in several cottages here during the week before our younger son's wedding. Each cottage had a theme (Nelson Mandela, Einstein, etc.). The rooms were very clean and comfortable. The gas geysers provided sufficient hot water for morning showers. The "English...More