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Holiday Inn Express Hotel & Suites Grand Island

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Holiday Inn Express Hotel & Suites Grand Island
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113 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Grand Island
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Showing 113: English reviews
Rotonda West, Florida
Reviewed 8 September 2014

We booked this as a free night as a premium IHG member. Arrived after a long drive from Texas and learned that the only rooms 'of that type' that were available were next to an elevator. We asked for something else, even an upgrade but were told that there were no other king rooms available. Hard to believe in a...

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Helpful?
Thank kglen1
Amy W, Manager at Holiday Inn Express Hotel & Suites Grand Island, responded to this review

Kglen1, I really apologize for the inconvenience that we were unable to change your room type when you arrived at the hotel from what you had originally booked. I did offer to upgrade you to a queen suite beings all of our available king rooms were either booked or directly across from the elevator. We had a city-wide event starting...

Menifee, California
Reviewed 7 September 2014

Very good customer service when we were checking in, nice room, very clean, very comfortable. We always love the Holiday Inn Express breakfasts, and this was no exception. The ladies taking care of breakfast were super sweet and very efficient.

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Thank 29kindergartencuties
Amy W, Manager at Holiday Inn Express Hotel & Suites Grand Island, responded to this review

Thank you for the wonderful review! We appreciate all the nice things you had to say! Our employees take pride in our hotel. Thank you for being loyal to the Holiday Inn Express brand. We hope to see you again in the future! Thanks Again for your kindness! Regards, Amy Assistant GM

Lincoln, Nebraska
Reviewed 5 September 2014

This hotel gave very personal service with the customer always in mind! They remembered myself from a previous visit months ago and bent over backwards to accomidate my current needs. Amy the manager was incredible! If you are headed to the Grand Island area this is a must stay!

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Thank Vaughn H
Independence
Reviewed 25 June 2014 via mobile

The facility was very nice. Almost too nice for bust being a field service person. $120 a night seemed kind of pricey. They actually served free beer in the lounge and some shacks during happy hours. 4-6pm The beds and pillows were great. The showers were big and everything was clean. Then there was continental breakfast. They had a great...

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1Thank ProgressFSE
SW Iowa
Reviewed 28 March 2014

This hotel is very good. The room was clean and comfortable. The exercise room and equipment, which I used, were also in good condition and clean. Breakfast was good and there were plenty of hot and cold choices. In the evening, there is a drink-and-appetizer event for guests which is a nice touch. Staff was very friendly. My only problem...

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Helpful?
1Thank JohnSWIowa
Amy W, Manager at Holiday Inn Express Hotel & Suites Grand Island, responded to this review

Thank you for taking the time to review our hotel! Your time and kind words are greatly appreciated! We are delighted you enjoyed our hotel and it's facilities! I regret that you had an issue with smoke as we are 100% non-smoking and expected not to have to deal with it. Please accept my sincere apology! I hope you choose...

Lincoln, Nebraska
Reviewed 26 February 2014 via mobile

We stayed here for a school function and had booked a block of 10+ rooms for one night. We were given a "group rate" that with tax came to $190. Really? This is Grand Island, NE, not Omaha! Walls are thin. Treadmills in fitness room were nice and quiet. Breakfast was good and ladies who were taking care of that...

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1Thank kcmph
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Grand Island, responded to this review

Dear kcmph, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback...

Papillion, Nebraska
Reviewed 18 January 2014

It's your typical holiday inn express, however the staff was very friendly. Even the lady at breakfast made sure to ask how we slept. Very impressed with the quality of this hotel. Would definitely stay at again.

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Helpful?
Thank Bryan319
hiexpressgrandisland, Manager at Holiday Inn Express Hotel & Suites Grand Island, responded to this review

Thank you for the wonderful review of our hotel! We appreciate your comments! We look forward to you staying with us again in the future!

Parker, South Dakota
Reviewed 23 December 2013

Hotel was clean, beds were comfortable. Room was good sized. Pool and Hot Tub were great. The only thing negative, was I booked the room for 4 people, but only given 3 sets of towels. Called the front desk to ask for another set and was told if I didn't come get it, it may be "awhile" I said that...

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Thank Jodi V
hiexpressgrandisland, Manager at Holiday Inn Express Hotel & Suites Grand Island, responded to this review

Jodi thank you very much for taking the time to review or hotel! We are glad you enjoyed your stay for the most part! I do apologize about not getting the extra set of towels to your room. We take these reviews very seriously and strive to make this the best place to stay while in the Grand Island area...

Reno, Nevada
Reviewed 21 October 2013

Quality & Service Concern. I spend a great deal of time on the road, living in hotels. I normally stay at the Hilton brand of Hotel chains. This time I decided to give one of their competitors a chance to prove themselves. I stayed at this particular Holiday Inn Express (HIE) because of its appearance on the outside. I got...

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2Thank Longfellow R
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Grand Island, responded to this review

Dear Longfellow R, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We highly value opinions from guests like you as it assists us in our never ending task to better ourselves. We sincerely apologize for the dissatisfaction you had with the room condition particularly with the level of cleanliness....

Broken Bow
Reviewed 24 September 2013

We have stayed at this hotel many times before and have never had a bad experience until our last stay. We booked our room with our reward points and were put in a hearing imparied room right off the elevator. When we asked to be moved, we were told that they could not accomodate us because they were booked. When...

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Helpful?
1Thank Neil K
hiexpressgrandisland, Assistant General Manager at Holiday Inn Express Hotel & Suites Grand Island, responded to this review

Thank you for taking the time to fill out a review on our hotel. I regret your last stay with us was not as good as your previous stays. I sincerely apologize for the inconveniences you experienced. I appreciate your comments and I hope we have to opportunity to make your next stay with us a memorable one. Regards, Amy

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Holiday Inn Express Hotel & Suites Grand Island

Address: 3404 W Faidley Ave, Grand Island, NE 68803-3305
Region: United States > Nebraska > Grand Island
Price Range: $165 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Grand Island 3*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Grand Island
Hotel Style:
#4 Business Hotel in Grand Island
#5 Family Hotel in Grand Island
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Grand Island staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Grand Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on first floor, very quiet”
361jmc, 30 Dec 2016 | Read review
“Take the time to drive north from I-80. 10 minutes well worth it. Very nice”
nazcar10, 12 Sep 2015 | Read review
“We had a suite for my wife and two children, plus toddler. It worked great.”
jssSilver, 13 Aug 2015 | Read review
“High Floor and Away from Elevator! :)”
HI-Gold-Member, 29 Jun 2015 | Read review
“the rooms are very clean”
449zackc, 15 Apr 2015 | Read review
5 of 5