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Hotel Grand Conference Center fka Midtown

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Hotel Grand Conference Center fka Midtown
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85 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Grand Conference Center fka Midtown
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Showing 85: English reviews
Houston
Reviewed 22 August 2016

This is a surprisingly nice hotel which is a renovated Holiday Inn. It has over 200 rooms and is a 2-story propery in an 1/2 H shape on South Locust St. There are restaurants within walking distance and plenty of parking. We stayed 3 nights in room 412. The room numbers are a bit tricky as there is a series...

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Helpful?
Thank PDM77059
Angela M, Manager at Hotel Grand Conference Center fka Midtown, responded to this review

Thank you for creating a review about Hotel Grand Conference Center. We appreciate your feedback and look forward to serving you in the future!

Reviewed 6 July 2016 via mobile

Came to town to on business for a few days. Clean, comfortable rooms. Ate breakfast and attended a banquet. Good food both times and friendly staff. Nice bar. Good for families. Clean facilities. Didn't use the pool, hot tub, or mini golf but others were having fun.

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Thank Leslie M
Reviewed 6 May 2016 via mobile

Despite the large party, you couldn't hear a thing. Quiet, comfortable and snazzy. The Grill has good food and incredible staff. Just don't eat at the breakfast place. Wait staff is rude and their cell phones take first priority over their customers. That's the only reason why I won't give five stars.

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2Thank Amanda G
New York City, New York
Reviewed 24 February 2016

While staff were generally cheery and wanted to be helpful, there doesn't seem to be a very robust training program to equip staff with anything more than barebones customer service skills. Really great service might have made up for the fact that the place is a bizarre funhouse maze of rooms/decor from the 1970s. The hotel game is incredibly weak...

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Thank benFlys
MuelleA0, Manager at Hotel Grand Conference Center fka Midtown, responded to this review

A Little Sad, I would be instrumental for improving our service standards to have specific scenario's that you experienced to better equip our staff. Training for exceptional customer service is an ongoing process and anytime we can enhance that we would take the opportunity to do so. It is unfortunate your room experience was not up to the standards of...

Reviewed 5 December 2015 via mobile

Basic Holiday Inn. Exactly what I expected. Could use some updating. I was there for two nights on business. Convenient for my needs. Clean, great staff, restaurant had very limited hours. I'll be in the area again the end of January and plan to stay again.

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Helpful?
Thank Japruzze
IHGCare, Guest Relations Manager at Hotel Grand Conference Center fka Midtown, responded to this review

Dear Japruzze, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare

Hill City, South Dakota
Reviewed 19 September 2015

Stayed in Grand Island on my way to another destination. I was surprised by how much the property sprawls, but was able to park directly outside my room, and it was easy to unload and load the next morning. The room has some nice updates that make it feel newer, but it still has a few quirks of being an...

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Thank Cari R
MuelleA0, Front Office Manager at Hotel Grand Conference Center fka Midtown, responded to this review

Dear Cari R, Thanks for taking the time to leave us such a positive review! Our hotel is, indeed, a little older, and it does stretch back much further than it looks like from the street. I’m glad we were able to find you a room close to an entrance that made loading and unloading a breeze for you. I’m...

Portland, Maine
Reviewed 17 September 2015

My review is from almost a year ago ... the hotel was undergoing major renovations (as you can see from my photos) and I still gave it 5 stars! Now, with renovations complete ... it must be even better! : -) At the time, last fall, the front entrance was blocked off ... you had to enter from the side...

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Helpful?
Thank Eulalia_3
MuelleA0, Front Office Manager at Hotel Grand Conference Center fka Midtown, responded to this review

Dear Eulalia_3, Wow! We’re so glad that we made such an impression on you that remembered us a year later! I’ll pass your kind words on to the staff. I’m sure everyone will enjoy hearing them. I can guarantee that everyone remembers that renovation period. It’s always refreshing to hear that our hospitality can overcome inconveniences. It’s a shame that...

Reviewed 10 September 2015

We made quick reservations while on the road and were very pleased. The staff were professional and friendly, the room was nice and clean, parking for our SUV and trailer was plentiful and they offered us free shuttle service to the Nebraska State Fair!

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Thank Gail H
MuelleA0, Front Office Manager at Hotel Grand Conference Center fka Midtown, responded to this review

Dear Gail H, Thanks so much for taking the time leave us such a nice review. We’re thrilled that you consider us one of the nicest Holiday Inns in the area and we’re glad that we were able to accommodate all of your needs. We hope you enjoyed your time at the state fair and that you consider staying with...

Fulton, Missouri
Reviewed 9 September 2015

Our room was recently updated and clean. We had a king-size bed, pullout couch, desk, nice-size flat screen TV (there was also one in the bathroom), microwave, and refrigerator. The bathroom had a nice sized walk-in shower. The heating/cooling system had a remote control, which was nice, but no matter what temperature you put it on before going to bed,...

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Helpful?
Thank Tbirdmom
MuelleA0, Front Office Manager at Hotel Grand Conference Center fka Midtown, responded to this review

Dear Tbirdmom, Thank you so much for taking the time to leave us a review! We’re glad that we were able to get you into a recently renovated room and that you enjoyed all of features of said room. We are sorry to hear that the air conditioner was causing you problems. This kind of feedback is very important to...

Bellevue, Nebraska
Reviewed 9 September 2015

The rooms we reserved were clean and the channel selection on the TV were excellent. Our daughter was amazed that there was a TV in the Bathroom. The pool was great and we really enjoyed it. My only compliant would be breakfast at the restaurant in the hotel. We had pancakes served to us that seemed as if they were...

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Helpful?
Thank benkris24
MuelleA0, Front Office Manager at Hotel Grand Conference Center fka Midtown, responded to this review

Dear benkris24, We’re glad that you enjoyed the televisions—both in and out of the bathroom! And we’re also happy to hear that you had a great time at our pool. I am very sorry to hear that you had a poor experience in our restaurant. I can guarantee you that we prepare all of our food from scratch, but I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Concerts, sporting events, water parks, shopping, and 200 years of history are within 10 minutes of a great hotel guests love in Grand Island, NE. Hotel Grand Conference Center places you minutes from area attractions including Island Oasis Water Park, Stuhr Museum, and the Nebraska Bird Observatory at Crane Meadows. Our hotel is also the central location for guests visiting our local businesses such as Case IH, Chief Industries and Swift. If shopping is what you are looking for Grand Island is Nebraska's third largest retail center. Grand Island is home to Conestoga Mall, as well as many specialty stores and several large national chain stores.Our hotel has 196 beautifully decorated guestrooms, which include 6 suites, each of which is equipped with free high-speed Internet capabilities. All Rooms come with microwave/refrigerator units. The hotel has more than 13,500 square feet of meeting and banquet space, which can serve groups from 10-500 people in size. For your enjoyment we have an indoor pool, whirlpool, 5 hole mini-golf course, and pool table. Stop by our Terrace Restaurant, where kids 12 and under eat free for breakfast or dinner. Unwind at Images Lounge, located inside the hotel, with one of their nightly specials. ... more   less 

Additional Information about Hotel Grand Conference Center fka Midtown

Address: 2503 S Locust St, Grand Island, NE 68801-8225 (Formerly Holiday Inn Grand Island-Midtown)
Region: United States > Nebraska > Grand Island
Price Range: $126 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Grand Conference Center fka Midtown 3*
Number of rooms: 191
Reservation Options:
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Also Known As:
Holiday Inn Grand Island-Midtown Hotel Grand Island
Grand Island Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Grand Conference Center fka Midtown staff and other travellers.
3 questions
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San Francisco, California
5 months ago
Lincoln, Nebraska
over a year ago

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Questions? Get answers from Hotel Grand Conference Center fka Midtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can park outside the ground floor rooms which have sliding door access.”
 of 5 bubbles ARH184, 19 Sep 2016 | Read review
“Some rooms open to the pool area which is pretty but loud. All other rooms are very quiet.”
 of 5 bubbles jannamp, 12 Sep 2016 | Read review
“The hotel was barely occupied so I would recommend 2nd floor end room”
 of 5 bubbles PDM77059, 22 Aug 2016 | Read review
“get a room by the pool”
 of 5 bubbles benkris24, 9 Sep 2015 | Read review
“I'd choose a room by the pool area.”
 of 5 bubbles Machine1983, 24 Feb 2015 | Read review
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