Rooms were clean. Restrooms were clean. We stayed three days, we wish it would have been a whole week. The self parking is very good, but not too long ago was free. Event thought the self is cheaper than the valet, it still costly because we went to eat several times per day and the charges add up. Over all a very good experience.
Everything from the Vip Lounge Service, Housekeeping, Engineer Service, Limo Drivers to the Casino/Hotel Front Desk Representatives were truly Outstanding! The Suite was clean, the temperature was great and the beds and other furniture were comfortable. We loved all the plump pillows as well. When we called about an issue with the television volume it was fixed within the hour. Check in was a breeze and I checked out utilizing the television without any issues and dropped out room keys into the drop box in the elevator lobby. Location for us was not an issue as we used the tram for other strip locations and called an Uber and spent a day downtown. I really had nothing to complain about.
There are no accommodations at the luxor besides a bed. The wifi did not work, the TV kept losing connection. There is no desk, no shower gel, no conditioner, no coffee maker or other standard amenities. The noise level was high from other rooms. The check in process was terrible as I was unable to check in online. We waited in line for 30 minutes instead. This is the worst hotel we have stayed in in Vegas. It's not worth ever going back to.
Should've stayed at motel 6. Wallpaper held up with pushpins. No amenities in rooms. Furniture worn out. Food at cantina was cold milk was sour. Had to walk two blocks to room after getting off elevator
Hallway to my room had standing water, not sure if they were trying to emulate the Nile on top of the carpet? Worst mattress I have ever slept on! I think it has not been swapped out since the hotel opened! Dead dried up skin in the tub, dried blood droplets on the floor, and no dusting done in who knows how long.
Our room was perfect. Clean. Quiet. All staff we dealt with from the time we arrived until the time we left was helpful & friendly. Food was way too expensive but that’s Vegas I guess. I would definitely stay here again!
I had an incredible stay at the resort!! The casino games were really fun, and I always appreciate the great service at the casino and front desk!! I was allowed to check in several hours early when I arrived, so I was very happy with their accommodations!! Thank you
We went there to rest and relax and our room was not what we expected at all. The furniture was very old and very filthy.. the toilet late, which made the floor very slippery. And the spa tub was brownish inside I would not sit in it.
I had such a great time, the check in was fast even though the line was long when I first arrived. I had a blast in the casino, even though I lost....the Luxor just feels like Old timey glamour! I will definitely be back!
No Refrigerator in the room. Plus yellowing water stains on the ceiling of the room. Loud yelling from salesperson working the foodcourt, they yelled out order names during the early morning and late night hours nonstop (our room was neighboring the food court). Minor issue was missing the “Do Not Disturb” door sign. Daily charges for hotel parking with no in and out privilage.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.Claim Your Listing