Waldorf Astoria Las Vegas

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3752 S Las Vegas Blvd S, Las Vegas, NV 89158-4382
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Certificate of Excellence

About

#62 of 273 hotels in Las Vegas
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
An Unforgettable Experience in an Unforgettable Hotel Waldorf Astoria Las Vegas, formerly Mandarin Oriental, is set in a luxurious, non-gaming, non-smoking environment, just steps away from the city’s signature shopping, dining and entertainment offerings. The hotel offers unforgettable experiences in an unforgettable city. Luxurious guest rooms and suites offer breathtaking views, a sprawling spa features two guest floors of customized wellness offerings and dynamic culinary experiences range from the Forbes Five Star Twist by Pierre Gagnaire to the Tea Lounge and SkyBar, which serves up handcrafted cocktails 23 floors above the Strip.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Highchairs available
Business Centre with Internet Access
Conference facilities
Parking
Paid wifi
Internet
Fitness / spa changing rooms
Sauna
Hot bath
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Salon
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
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Good to know
HOTEL CLASS
5 stars
HOTEL STYLE
Luxury, Great View
NUMBER OF ROOMS
389
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
218Restaurantswithin 0.5 km
67Attractionswithin 0.5 km
599Reviews18Q+A52Room tips
Traveller rating
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Popular mentions
First off: this would be a six-star review if it was solely based on my interaction with Kiara Miranda. She was very quick to respond to a pre-trip email noting the special occasion for which I and a young teen relative were visiting, and even had a cupcake sent up to the room for her birthday, which blew her mind. Thank you, Kiara! I've stayed at this property back when it was a Mandarin Oriental and have always enjoyed its rooms, location, pool, and lack of casino. As a Hilton Diamond member, I was happy to see the property join the family, especially since Diamond status combined with FHR benefits here can be a strong combination of benefits. The property is still beautiful (although the pool was closed when I visited), but there were a few things that I found less than ideal during my visit with a young teen relative: * I'd booked a room with two beds and noted that if there was an upgrade available to a better, larger room that would accommodate a rollaway for my guest, we'd happily take that. At check-in, that subject came up. I was told that there were two different upgrades to such a room available, and the associate described each. It was only when we chose which one we'd like when we were told that would be an extra ~$185/night. Now, I'm not one to try and get something for nothing, but the room I originally booked was eligible for a space-available Diamond upgrade. And if that wasn't available, totally fine. But to be eligible for a free status-based upgrade and then told only after selecting that the upgrade was a paid one was bad form. Had I been told up front, "We have no Diamond SA upgrades available, but we do have XYZ paid upgrades," I would have simply declined and moved on before getting this kid all excited about a fancy room. I think we were eventually upgraded from city to strip view (although that wasn't mentioned), but the way the initial upgrade opportunity was presented was less than ideal. * During the day (at least on weekends), when Skybar is closed and the lounge is being used for tea service, your only option, if you want to entertain guests and have any type of drink, is to sit at a table (not a bar or lounge) at Zen Kitchen. I had a guest arriving for a short meeting on a Sunday afternoon, and the formal seating situation at ZK was less than ideal. A hostess eventually let us sit on the couches in the empty Skybar, which was kind and solution-oriented, but there was no service. I would have made arrangements to meet elsewhere had I known this was the case. I still feel that the WA is a good option if you seek a non-casino luxury hotel and you want to maximize your Hilton / FHR benefits. If I didn't have those benefits to maximize, I would have booked the Four Seasons instead.
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Hotel's Favourite
This hotel is a welcome respite from the hustle and bustle of the rest of the strip. Yes, it's fun and exciting to walk through the busy hotels that have lots going on, but it was so nice to come back to a peaceful place after lots of walking in crowds where there's a serene and relaxed vibe. We were also pleasantly surprised by the quality of the food! Room service was REALLY delicious, as was the sushi at the on-site restaurant, Zen Kitchen. Afternoon tea was also GREAT, best scones I ever tasted! Staff all around was superb; everyone was very welcoming and helpful. Rooms were always cleaned, and we never even saw the maid service. Very close to Crystals (high end) mall, as well as Eataly Italian food emporium. Highly recommend this hotel if you're visiting Vegas but don't necessarily enjoy having a casino downstairs, making your way through crowds in your lobby, and the loud drunken antics that you see a lot in Vegas. As a bonus, we met an extremely famous musician in the elevator who was playing one of the larger hotels on the strip; apparently he was a guest at the hotel, and wanted to "get away" as well! Overall, highly recommend this hotel for adults. If you're on spring break and want to act like you're 21 again, I'd recommend staying elsewhere.
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Response from WaldorfAstoriaLV, Manager at Waldorf Astoria Las Vegas
Responded May 23, 2019
Dear MelisaFla, Thank you for taking the time to leave a review of your recent experience at Waldorf Astoria Las Vegas. We are beyond thrilled to hear you enjoyed many facets of your stay including: the central yet serene atmosphere, the spacious accommodations and the delectable dining at our various venues including the most unforgettable scones on the Strip. Again, thank you for the kind review and we look forward to welcoming you back soon. Warm Regards, Sarah L.
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Staff not very knowledgeable during check in. Old carpet. Outdated TV. Old piling bathrobe. Amenities in the room is bare minimum. Room is stuffy. Bed is uncomfortable. We did not get much sleep nor rest at all.
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Review collected in partnership with Waldorf Astoria
Dirty rooms, desperately in need of renovation. Restaurants were crowded and food subpar. Facility is not worthy of its name. Staff, in contrast, was spectacular. Location is great, but Aria is immediately adjacent and a far superior property.
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Review collected in partnership with Waldorf Astoria
Response from WAChintanDadhich, General Manager at Waldorf Astoria Las Vegas
Responded 6 days ago
Dear Ppartee, Thank you for sharing your candid feedback. While I am delighted you experienced our world-class service, I am disappointed to hear you were unsatisfied with our accommodations and dining options. We aim to create a luxurious atmosphere and apologize this was not reflected in your stay. I would greatly appreciate the opportunity to speak with you in further detail, if you would kindly call me directly at (702) 590-8888. Thank you. Sincerely, Chintan Dadhich General Manager
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+1
ROOM: The room was spacious and comfortable with a large bathroom. It had a wall of windows that faced the Las Vegas strip and the condos across the way. It was nice to have the natural light in the day and the black out curtains at night to block out all Vegas lights. SERVICE: Service was good, especially from the room service staff. LOCATION: The hotel is located on the Las Vegas strip and was a particularly convenient walk to Aria and the Cosmopolitan hotels. OTHER: It is a non-casino hotel which we liked. It was quiet and if we wanted to gamble, casino hotels were just a short walk away. Room service was delicious.
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Response from WAChintanDadhich, General Manager at Waldorf Astoria Las Vegas
Responded 6 days ago
Dear Gogoeao, Thank you for sharing your thorough feedback regarding your recent stay. From our personalized service to room views of the Strip, it was a pleasure to provide a comfortable atmosphere unique to the typical Las Vegas hotel experience. I look forward to your next visit, which we hope you will enjoy even more. Sincerely, Chintan Dadhich General Manager
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Previous
No Idea as did not use the valet service
0 votes
Iffy, new ownership, I don’t think around Thanksgiving.
I don’t understand the question.
1 vote
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Is the pool open year round? Thinking of visiting over Thanksgiving this year
I asked the same question when I was there last week. The pool closes October 1. :(
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When is the Waldorf Astoria planning to start renovations of the rooms?
Our room and bathroom were super luxurious! This is an elegant and sophisticated hotel. We loved it and highly recommend it. Doesn’t seem to need renovation.
1 vote
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"Room with strip view"
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"Request a strip view"
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"do not choose this hotel"
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"High floor Strip view rooms are the best but in reality no bad rooms"
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"Strip View"
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PRICE RANGE
€243 - €712 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, las vegas hotel las vegas
FORMERLY KNOWN AS
Mandarin Oriental, Las Vegas
LOCATION
United StatesNevadaLas Vegas
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Frequently Asked Questions about Waldorf Astoria Las Vegas
Which popular attractions are close to Waldorf Astoria Las Vegas?
Nearby attractions include T-Mobile Arena (0.3 km), The Gallery at Aria (0.1 km), and Park Theater (0.3 km).
What are some of the property amenities at Waldorf Astoria Las Vegas?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Waldorf Astoria Las Vegas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Waldorf Astoria Las Vegas?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Waldorf Astoria Las Vegas?
Yes, valet parking is available to guests.
What are some restaurants close to Waldorf Astoria Las Vegas?
Conveniently located restaurants include Chin Chin, é by José Andrés, and Mastro's Ocean Club.
Are there opportunities to exercise at Waldorf Astoria Las Vegas?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Waldorf Astoria Las Vegas located near the city centre?
Yes, it is 0.9 km away from the centre of Las Vegas.
Are any cleaning services offered at Waldorf Astoria Las Vegas?
Yes, dry cleaning and laundry service are offered to guests.
Does Waldorf Astoria Las Vegas offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Waldorf Astoria Las Vegas?
Many travellers enjoy visiting Little Church of the West (2.3 km), Hartland Mansion (6.2 km), and Historic Fifth Street School (7.1 km).