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Cancun Resort

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Cancun Resort
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1,017 Reviews from our TripAdvisor Community

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There are newer reviews for Cancun Resort
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Showing 952: English reviews
Frankfurt
Reviewed 1 May 2014

I travelled to this place alone in April 2014. I read the reviews before going there and have wondered if I should go, since everyone seemed to complain about just about everything. I am an experienced traveller and have high standards, please read my other reviews. I would rate this place a great 3 star. If you expect a 5...

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1Thank lmaolol
West Jordan, Utah
Reviewed 28 April 2014

We booked this on Hotwire, for $79 a night, plus tax, plus a $10 a night resort fee. We had a one bedroom unit. There is a king sized bed in the master bedroom and a fold out sofa bed in the living room. Finally! A resort fee that actually provides some value for what you pay! A miracle in...

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Thank Utahrd
diamondresorts, Manager at Cancun Resort, responded to this review

We are delighted that you enjoyed your visit to the Cancun Resort, and that the resort had everything you needed for a great stay! We hope you’ll choose to come back here for a longer stay, to take advantage of everything that the resort has to offer – we’d love to see you again!

Thousand Oaks, California
Reviewed 28 April 2014

I am a Diamond member and will always give you an accurate review from my perspective. Diamond just bought the Monarch resort group out of bankruptcy. It has only has managerial control for a short while. Changes are starting to happen, for the better. This resort is in fairly good condition. The buildings are modern and the grounds are well...

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2Thank Rich E
diamondresorts, Manager at Cancun Resort, responded to this review

Thank you for your review. We are really pleased that your experiences here were generally favorable, and we feel sure that if you choose to come back here in the future, you’ll really appreciate the changes that we are making as part of our ongoing refurbishment program. We hope we’ll see you again!

Los Cabos, Mexico
Reviewed 23 April 2014 via mobile

The 2 bedroom condo was perfect for our family of 5! It had all the amenities we needed. The 2nd bedroom had 2 twin beds perfect for our daughters and our son slept comfortably on the pull out. The jacuzzi tubs were nice. The wifi was shoty though, poor connection. The staff was nice but there is no valet and...

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Thank CaboFreaks
Great Falls, Montana
Reviewed 22 April 2014 via mobile

We have had no wifi all week. Went to use pool today- closed because if the wind! Unbelievable- and Las Vegas doesn't know wind! The layout of the room us great. Kitchen pretty well stocked with dishes and utensils. The location is fantastic! Close , but not too close, to the strip. Very close to great outlet mall, Chipotle restaurant,...

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2Thank suzyq406
diamondresorts, Manager at Cancun Resort, responded to this review

At Cancun Resort we value our guests’ feedback and appreciate when they take the time to share their experiences with us. It would seem that while you had some constructive comments, your overall impressions proved mostly positive. We are glad you enjoyed our fully equipped kitchens and well-appointed accommodations. We further appreciate your remarks regarding our location. We believe in...

West Bend, WI
Reviewed 21 April 2014

We just spent five nights at this resort while in Vegas for the 50th anniversary of the Mustang. It was very pleasant, if we overlooked a few things. I was pleasantly surprised that the internet connection was much better than some people had experienced. While not perfect, we could use it in the unit. There were maintenance issues--sink didn't drain,...

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2Thank klutzWestBend
A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed 19 April 2014 via mobile

Despite repeated assurances prior to my stay that they had wifi and an internet connection, I had NO INTERNET CONNECTION for the full 6 day stay. The Wifi was spotty at best, but useless anyway without network access to the internet. The front desk can't keep their lies straight. Here's a rundown of the malarky: - "it's only for timeshare...

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2Thank A TripAdvisor Member
diamondresorts, Manager at Cancun Resort, responded to this review

Thank you for sharing your honest thoughts. The complimentary AT&T Wi-Fi internet we provide is managed and operated by a 3rd party vendor here. We deeply regret the numerous shortfalls you encountered with their service during your stay. Please know that these shortfalls are absolutely not reflective of how we want our guests to spend their time at our resort....

Napa, California
Reviewed 16 April 2014

I like the idea of having a kitchen in the unit. I think it would even better if everything worked. Stove, dishwasher.. did not work. Maintenance took forever to get there. Front desk staff are nice, but I was checked in by the front desk supervisor, Arnold something rather... It'd be nice to have my family fully checked in so...

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1Thank nikedua123
diamondresorts, Manager at Cancun Resort, responded to this review

Thank you for taking the time to send us feedback on your recent stay at Cancun Resort. We regret to hear your experience was less than satisfactory. While we are in our peak season, it does not excuse our maintenance teams’ delayed response time. Your time is valuable, which is why maintenance requests need to be taken care of promptly....

Bellingham, Washington
Reviewed 15 April 2014 via mobile

We booked a trip to stay here for 4 nights. I stayed here years ago as part of a time share and I was excited to see that I could actually book a room for 4 nights. There was no mention of us having to sit thru a presentation. I called to see if we could check in early and...

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5Thank KikiBham
diamondresorts, Manager at Cancun Resort, responded to this review

Thank you for sharing your thoughts and feedback about your recent stay here at The Cancun Resort – Las Vegas. Your feedback about our Concierge team was very concerning, as this is not the type of behavior we wish for our team members to portray here. We will make sure this is addressed immediately. We hope this did not put...

Sacramento, California
Reviewed 15 April 2014

We went to Las Vegas for my 25th birthday and stayed at Cancun Resort! We stayed on the 5th floor with the pool view from our balcony. It was so beautiful! There's a bar near pool and room service with good food options is also available. The apartment had a nice tub and we enjoyed bubble baths with tiny candles...

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2Thank Irina D
diamondresorts, Manager at Cancun Resort, responded to this review

Thank you for sharing you and your future husband’s experiences here at Cancun Resort – Las Vegas. Congratulations on the engagement! We were greatly pleased to read that our accommodations, amenities, and services provided met, if not exceeded your expectations. Your recommendation is greatly appreciated. We look forward to seeing you and your future husband again soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The new standard of luxury Las Vegas resorts has been established. Cancun Resort, in fabulous Las Vegas, Nevada, is an all-villa masterpiece and the epitome of sophistication and indulgence. Scant few Las Vegas resorts can equal the comfort, affordable luxury and sheer spectacle of this architectural gem. A stay at Cancun Resort will take your mind and soul on a journey to places and times that only your wildest imagination can find. Exquisite Mayan sculptures, creative and playful waterscapes and slides, dramatic lighting effects and the harmony of elements; fire, earth, water and wind work together in concert providing an unforgettable vacation experience at our Las Vegas resort's ideal location. Dream of the ultimate vacation destination. This is it. ... more   less 

Additional Information about Cancun Resort

Address: 8335 Las Vegas Blvd S, Las Vegas, NV 89123-1006
Region: United States > Nevada > Las Vegas > Enterprise
Price Range: $162 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cancun Resort 3*
Number of rooms: 440
Reservation Options:
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Also Known As:
Las Vegas Cancun Resort
Cancun Hotel Las Vegas
Cancun Resort Las Vegas
Cancun Resort In Las Vegas
Las Vegas Cancun Hotel
Cancun Resort Villas Las Vegas
Cancun Resort Spa Las Vegas
Cancun Las Vegas
Hotel Style:
#43 Spa Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from Cancun Resort staff and other travellers.
67 questions
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Oxnard, California
7 months ago
over a year ago
Oxnard, California
Edmonton, Canada
Cape Girardeau, Missouri, United States
10 months ago

See all questions (67)

Questions? Get answers from Cancun Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room facing towards courtyard/pool and 4th floor or higher.”
 of 5 bubbles trixieMN, 17 Mar 2017 | Read review
“Building 3 or 4 top floors are their best so far, they are remodeling most every room as I write this.”
 of 5 bubbles patrickw942, 15 Feb 2017 | Read review
“Upper floors for views of pool or strip”
 of 5 bubbles linjaCarlsbad, 16 Jan 2017 | Read review
“We upgraded from a 2 bdroom to a penthouse suite on the 4th floor overlooking the pool.”
 of 5 bubbles 786marshallf, 15 Jan 2017 | Read review
“Best pool. Best penthouse. Best kitchen and living room space. Best balcony.”
 of 5 bubbles 12sahart, 2 Jan 2017 | Read review
5 of 5