2 bedroom suite- Poor amenities for a suite compared to other suites. No coffee in suite-such a simple thing should be included. Robes and slippers had to be requested. Only 2 glasses were provided at the bar area.
Amazing mini family vacation! This review is geared towards parents with toddlers. If you’re worried about taking kids to Vegas, don’t be! We took both our toddler kids and Mandalay Bay is the perfect spot for families. Family friendly and has an amazing pool. I’ll start with the following: MGM APP. We downloaded the app, super easy to use and convenient. Don’t waste your time at the front desk checking in, you can do that on the app and use your phone to unlock room door and parking. Each purchase you make is also uploaded quickly on the app so you can track all your purchases during your stay. You can check out with a breeze on it too. I don’t know why people don’t use this and avoid the long check in/out lines. Pool: amazing pool! The wave/beach pool is for kids 48 inches and taller BUT to the left of that is a kiddie pool and the smaller waves go towards that side so you can just relax on the beach with your kids if they’re still under 48 inches. The lazy river is awesome. TIP – bring your own tubes as they do not rent them. They sell them for $30 each but you can bring in your own and they have an inflation station. If you don’t care for them, you’re allowed to go in without them but when it’s crowded, you might get bumped. The bigger pool is also nice, tons of families go there. I think the deepest was 4 feet. There’s another pool geared towards adults when you first walk in. FYI, a 32 oz Miami vice will run you about $30 but so good when it’s hot LOL. Parking: $18 a night BUT you can park at any of the MGM hotels so it’s kind of nice if you don’t feel like walking strip but want to get closer to another hotel, just use the app to open gates at one of the MGM hotels. Tram: It’s FREE! Kids loved this. It goes from Mandalay Bay to Luxor and then Excalibur and back every 10-15 minutes I believe. We hoped on it a few times to check out Luxor and Excalibur. I will say though, Mandalay Bay seemed to have “fresher” air inside. Luxor is nice but you could smell the cigarette smoke more for some reason. Maybe there was a lot more smokers at the hotel, not sure. Room: Clean, big and has a huge bath tub the kids loved to go in there. They also have a walk in shower. We stayed in a 2 queen bedroom. Tons of room if you wanted to bring in a twin air mattress or cot for little ones. We took kids to M&M World, Coca Cola Store which is right next to M&M. Hershey store, drove to the “welcome to fabulous las Vegas sign” which is just a couple of miles away from hotel. We walked around and took pics at New York, New York. Didn’t get a chance to check out the fountains at Bellagio or the free circus act at Circus Circus Hotel but we figured we’d do that next time. Overall, amazing stay and won’t stay at any other hotel from now on. 2 nights went by quick and wish we stayed a 3rd because of pool. It was about 105 degrees (August) when we were there but didn’t feel like it in the pool.…
Every time we stay here we are never disappointed. The bed is to die for, can we buy one? Roomy room and sizable bathroom. Three adults and never felt cramped. Only issue we had is difficulty getting into casino from elevator hub. Seems to be the hang out area making it hard to get anywhere through it. Security needs to keep area clear for guests to move in and out.
Pricey rooms for what you get. There's a refrigerator, but it's stocked with drinks that cost a small fortune. No microwave. Ice machine wasn't working. Super thin walls. You can hear everything, including water running from the surrounding rooms when they shower or use the sink water. Lights flickered when the door shuts. Nice place, just not worth what you pay.
Stayed for 2 nights. I arrived early and was able to check in early and they said they'd send me a text once room was ready. By 3pm still hadn't received a text and had to line up again at the front desk to follow up on my room. Other than that everything else was ok. Room was spacious, clean. Bed was comfortable.
Wonderful experience at the Mandalay Bay. Customer service was top notch. Gabriel Culiat would definitely come back again. The hotel was clean and the room was large. We were greeted as we entered the hotel and at every restaurant we di ed at
We had a chance to do a quick one-night trip to Vegas and decided to give Mandalay Bay a try. Glad we did. The casino is huge, there are plenty of good dining options, and the rooms are clean and comfortable. Staff we interacted with were helpful, friendly and efficient. The only downside was that we play video poker, and they didn't have as many machines for that game as we have seen at other Las Vegas properties we have stayed or played at over the years. We went mid-week so it was not crowded at all.
This hotel is my favorite next to Bellagio . Great service , clean , convenient location. Either winter or summer we always happy to stay here . Highly recommend for friends , family and everyone. Thanks for your business
Even with payment with booking, they could not come up with our room. NOT at 11 AM, for which we prepaid for Early Arrival. NOT by 3 PM regular check in. So much for lunch and spa visit, since we prepaid the pet fee for our small dog. Out of co trol and abusive, with a smile
Check in went great. Room was clean. Mini bar charges for items that weren't even touched was upsetting, maintenance had to fix air coming into the room from outdoors with a roll of duct tape because window seal not maintained. Tv turnee on several times by itself. Elevator buttons sometimes not working even after key card scanned successfully. The added and undiscussed "H charge" to support the hotel industry on my restaurant bill ($30) that I was told couldn't be removed unless I go to the front desk and ask them to remove it. I donate with good tips and by paying very huh food prices such as $18 nuts in the mini bar, I don't need to have an extra $30 charge slipped into by food bill to support the hotel industry the hotel industry got all kinds of government help and are doing just fine. This really upsets me because if I'm just one of several hundred people who done in the restaurants inside the hotel, if this is happening to me it's happening to many others. Not very ethical in my opinion. Besides that, I've always loved coming here. Bellmen and other staff experiences were excellent. But if you're going to spend over a grand a night for a nice hotel room, they should be better maintained and perhaps offer bath robes or slippers, this isn't a Days Inn this is a luxury hotel suite and I would have expected more. …