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MGM Grand Hotel and Casino

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#67 of 264 Hotels in Las Vegas
Certificate of Excellence
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MGM Grand Hotel and Casino
MGM Grand Hotel and Casino
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17,310 Reviews from our TripAdvisor Community

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There are newer reviews for MGM Grand Hotel and Casino
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Showing 14,975: English reviews
Reviewed 3 April 2016 via mobile

It is great to see the operation of such a big hotel!!! They have lot of things to do, plenty of restaurants, cafes and bars... You won't be bored here! The rooms are nice and comfy :)! I would give it a 4 it it wasn't because of the pool area. I can't believe the biggest hotel in the States...

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Helpful?
2Thank Nicoeu
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear Nicoeu, I sincerely apologize this experience was subpar to your expectations. I will certainly share this feedback with our management teams to take into consideration when making improvements around our resort. We hope to have the opportunity to welcome you back sometime in the future. Have a pleasant day. Sincerely, Jessica L. Guest Relations Specialist MGM Grand Hotel &...

Reviewed 3 April 2016 via mobile

Stayed here for 10 days with my girlfriend, very friendly and polite staff, we somehow managed to break oir room safe but the secruity were up to our room within 5 minutes to sort the problem, and the cleaners were very good with keeping the room tidy very big hotel and casino we were still get lost on the 10th...

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Helpful?
Thank CarltonSaunders
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear CarltonSaunders, Thank you so very much for the feedback from your recent stay with us. We are so very happy to hear you enjoyed our property and were satisfied with all the great amenities we have to offer. We hope to have the opportunity to welcome you back during your next visit to Las Vegas. Have a fabulous day!...

Reviewed 3 April 2016 via mobile

The MGM had ok lines for check in, Stay Well Suite was great, room service was prompt and food quality was good. MGMs location on the strip is excellent for going other places too. The lines at Starbucks are way too long so plan on coffee somewhere else.

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Helpful?
Thank ChiefPontiac
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear ChiefPontiac, We appreciate the feedback and are delighted to know you enjoyed your stay with us. We look forward to your future visits. Have a wonderful day! Sincerely, Jessica L. Guest Relations Specialist MGM Grand Hotel & Casino MGM Resorts International guestexperience@lv.mgmgrand.com

Tobaccoville, North Carolina
Reviewed 3 April 2016

I absolutely love staying at the MGM! every time I've been to Las Vegas this is where I've stayed. It's a nice hotel and casino and staff was very friendly and helpful! Had some trouble checking in, but the staff being as nice as they were took care of all of it

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Thank cfay28
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear cfay28, We greatly appreciate the feedback from your recent visit. We are pleased to know you enjoyed your vacation and all that we have to offer. We look forward to seeing you again in the future. I hope you have a great day! Sincerely, Jessica L. Guest Relations Specialist MGM Grand Hotel & Casino MGM Resorts International guestexperience@lv.mgmgrand.com

Reviewed 2 April 2016 via mobile

Well this is the biggest hotel I've ever stayed in So great rooms confusing directions to get to your room You have to go through the smoke filled casino to go anywhere but that's not a design flaw in sure Once in a life experience and worth a try The pools were amazing Great service The a few issues The...

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Helpful?
Thank Mick247
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear Mick247, Thank you so very much for the feedback from your recent stay with us. We are so very happy to hear you enjoyed our property and were satisfied with all the great amenities we have to offer. We hope to have the opportunity to welcome you back during your next visit to Las Vegas. Have a fabulous day!...

south wales
Reviewed 2 April 2016

Second visit to this hotel. Rooms comfortable and clean, great pool area, check in and out was quick, like the location of hotel, staff helpful. Had a breakfast buffet here one morning and like first visit there was plenty of choice and food was tasty. Would stay here again.

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Thank martip10
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear martip10, We greatly appreciate the feedback from your recent visit. We are pleased to know you enjoyed your vacation and all that we have to offer. We look forward to seeing you again in the future. I hope you have a great day! Sincerely, Jessica L. Guest Relations Specialist MGM Grand Hotel & Casino MGM Resorts International guestexperience@lv.mgmgrand.com

Ormond Beach, Florida
Reviewed 2 April 2016

I lucked into a special that VIP service and a $500.00 credit with plenty of discounts. Our room was wonderful. No complaints, while the drinks were pricey overall their was one drink that I kept getting that I forgot the name of I want to say "Diamond something". MGM is huge we were there during a Floyd Merryweather fight. Celebrities...

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Thank Jean E
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear Jean E, Thank you so very much for the feedback from your recent stay with us. We are pleased to know you enjoyed such a great vacation and found our property to meet your expectations. We certainly strive to provide a memorable experience for all of our guests and I believe we met our goal with you! We look...

Manitoba
Reviewed 2 April 2016

Customer service was great from check-in to getting our cab to to to the airport. Even though it was Easter weekend and it was extremely busy, everyone still was smiling and friendly. Can't wait to be back at the end of September with more family. Keep up the good work MGM.

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Thank barbie67Manitoba
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear barbie67Manitoba, We greatly appreciate the feedback from your recent stay with us. We are so very happy to hear you enjoyed a great vacation here and found our resort to be clean and meet your expectations. We hope to see you back again soon. Have a pleasant day! Sincerely, Jessica L. Guest Relations Specialist MGM Grand Hotel & Casino...

Rhode Island
Reviewed 2 April 2016

We stayed in a deluxe king room during our stay at the MGM Grand. I disagree with a recent reviewer - the smoke smell here really bothered me during our stay. Maybe I am more sensitive to it but even in the room which was non-smoking it still bothered me. Maybe next time we'll try the MGM Signature or one...

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Helpful?
1Thank Lindsyb
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear Lindsyb, We are so very happy to hear you had such a wonderful experience recently here at our resort. We are delighted to know we were able to meet your expectations. We look forward to seeing you again during your next visit to Las Vegas. Have a wonderful day! Sincerely, Jessica L. Guest Relations Specialist MGM Grand Hotel &...

Indiana
Reviewed 2 April 2016

I recently stayed at the MGM Grand for a conference, as it was the conference hotel. Although the hotel is huge, it is easy to find your way around and there are plenty of signs to help you find your way. My check in was quick and easy, and my room was ready immediately. I had an upgraded room, which...

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Helpful?
1Thank trlett
MGM_Resorts, Guest Relations Specialist at MGM Grand Hotel and Casino, responded to this review

Dear trlett, We greatly appreciate the feedback from your recent stay with us. We are so very happy to hear you enjoyed a great vacation here and found our resort to be clean and meet your expectations. We hope to see you back again soon. Have a pleasant day! Sincerely, Jessica L. Guest Relations Specialist MGM Grand Hotel & Casino...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Food & drink at the hotel
The Grand Wok and Sushi Bar
The Grand Wok and Sushi Bar
Cuisines: Chinese, Japanese, Sushi, Asian
MGM Grand Buffet
MGM Grand Buffet
Cuisines: Chinese, American, Sushi, Asian
Stage Deli
Stage Deli
Cuisines: American, Fast food, Delicatessen
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about MGM Grand Hotel and Casino

Address: 3799 Las Vegas Boulevard South, Las Vegas, NV 89109-4319
Region: United States > Nevada > Las Vegas
Price Range: $166 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — MGM Grand Hotel and Casino 4*
Number of rooms: 5034
Reservation Options:
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Also Known As:
Mgm Grand Hotel Las Vegas
Mgm Hotel Las Vegas
Mgm Grand Hotel Casino
Mgm Las Vegas Hotel
Mgm Casino
Hotel Style:
#29 Casino Hotel in Las Vegas
#29 Spa Hotel in Las Vegas
#30 Luxury Hotel in Las Vegas
#31 Business Hotel in Las Vegas
#32 Family Hotel in Las Vegas
#45 Romantic Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from MGM Grand Hotel and Casino staff and other travellers.
444 questions
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Questions? Get answers from MGM Grand Hotel and Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the Grand Tower for quiet and great views - floors 20 and up”
  • 23rd Floor Grand Tower Great View
  • Fountain at the entrance to the elevators
 of 5 bubbles Montanaberry, 22 Mar 2017 | Read review
“It didn't work out of me. So not sure.”
  • This is my premium strip view if I stood in the corner of the window.
 of 5 bubbles 198gailc, 22 Mar 2017 | Read review
“Be nice to your guest services check in folks - they must have wide latitude to assignment of your room.”
 of 5 bubbles delsandi, 20 Mar 2017 | Read review
“if you have medication to store in a fridge let them know I think you get the fridge for free, otherwise you can hire one, I believe”
 of 5 bubbles kimandco_11, 20 Mar 2017 | Read review
“Request a room closer to elevators-ones at the end of hall are far far away.....quite a long walk!”
 of 5 bubbles christmas152, 19 Mar 2017 | Read review
5 of 5