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Hideous place. Terribly managed. Don’t send mail here. Not to be trusted. Hotel had me on goose chase from place to place to chase down a package. I would never stay at this place again. Truly horrible.More
Response from EldoradoResortsInc, Public Relations Manager at Eldorado Resort CasinoResponded today
Good morning drdoubek,
We sincerely apologize for and inconveniences we caused with a mail delivery issue. If you would take a moment and send me some further information as to what occurred, I would like to do some research. Please respond with your name so...More
We have been staying at the El Dorado for years and have never been disappointed. The BBQ Blues and Brews festival is our favorite event. Always a good time! We love the Friday night seafood buffet, it’s always so yummy. Millie’s Cafe for breakfast and...More
Very impressed with the hotel, our room, and service, and restaurants here at the Eldorado. The Hotel is very clean, didn’t make it down to the pool area. No worries, we will be back. What ever you do, don’t miss the restaurants! You wont be...More
Our room was in the remodeled section and was very clean. We were able to put up a Do Not Disturb sign and the cleaning staff did not enter our room. I like staying somewhere where I feel that my articles brought with me are...More
We stayed two nights , June 13 & 14, at Eldorado Casino hotel in Reno. Our room was a non smoking room on a non smoking floor. King size bed in a newly decorated room.
We ate at the dinner and breakfast buffet. The food...More
TRIP ADVISOR should have sent you a confirmation number via email or text. I would call them and let them know what your concerns are. I know more about the El Dorado Hotel than I know of Trip Advisors methods of everything... More
TRIP ADVISOR should have sent you a confirmation number via email or text. I would call them and let them know what your concerns are. I know more about the El Dorado Hotel than I know of Trip Advisors methods of everything they do. I do know that you should have a confirmation number when you went through Trip Advisor. Also, once you have the confirmation number, you will need to contact the hotel you've chosen to stay at and make your reservation. Don't ever assume the other party will do everything for you and even if they did, I stay with the old saying, "CYA" (cover your buns!) Always cover your own back, get names of people and/or take notes if needed. Good Luck!