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Peppermill Resort Spa Casino

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#3 of 64 Hotels in Reno
Certificate of Excellence
GreenLeadersGold level
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9,398 Reviews from our TripAdvisor Community

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Showing 9,306: English reviews
Graeagle, California
Reviewed 25 June 2016

I stay at the Peppermill just about every month. We always pay to upgrade to the Tuscan Towers. This last trip was the third time I have had to call the and complain about the condition of the room. The first time, I had just arrived and was sitting at the table and looked down to see Cheerios and candy...

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Helpful?
Thank Marysharvey
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Thank you for sharing your review with TripAdvisor and the Peppermill. I am truly sorry to hear of your less than excellent stays at our resort. It is disappointing that we have fallen short of our high housekeeping standards during your recent visits, and I want to apologize for the effect this has had on your overall impression of the...

Fairfield, California
Reviewed 25 June 2016

Annual trip worth the wait. Loved dinner at Bimini, Cafe Malano, and Island Buffet. Always upgrade to a Tuscany Suite - always a peaceful stay. Love the jacuzzi tub. Finished off the trip with a scoop of gelato - perfect for the ride home. See you next year.

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1Thank Dorothy C
Livingston, Tennessee
Reviewed 25 June 2016

great location away from downtown area and convenient to Virginia city, north Lake Tahoe, lavender ridge, river walk, convention center, and shopping. River walk eateries are more about the scene and not recommended for family meals.

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Thank alljenzedup
San Jose, California
Reviewed 24 June 2016

A pleasant week at the property. Service was very slow at Biscotti's. Fun times at pool and tables. Too much wasted space in the standard room. Snacks and Fridge unnecessary. Comfortable beds and pillows.

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Helpful?
Thank ddecrist
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

We appreciate the guest feedback received through TripAdvisor, so thank you for sharing your review. While I am pleased you enjoyed the majority of your visit, I would like to apologize for the frustrations you encountered. We provide guests with a fully-stocked refrigerator and snack bar tray based on feedback and demand, but we can provide an additional refrigerator upon...

Turlock, California
Reviewed 24 June 2016 via mobile

The place looks amazing, parking was very convenient. The pool area is awesome!! Even though we dont gamble we had lots of fun. Went to the dance club located in the hotel itself, got me and my wife bottle service so we can have our own private booth. We had such a great time, the DJ was playing great club...

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1Thank RLOREGA
Garden Valley, California
Reviewed 24 June 2016

Check in went quickly and well. Trainee Austen was right on point and helpful. BUT, Getting bell desk to get luggage to our room 1 1/4 hours while we waited for our swim suits in our luggage to be delivered. Kind of a disappointing start. Eventually pool and spa helped reduce and soothe the stress away.

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Helpful?
Thank limerick57
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Guest feedback is important to the Peppermill, so thank you for your review. I am glad to hear your check-in process went smoothly, and we will be sure to let Austen know he is off to a great start! However, I do want to apologize for the frustrations with our Bell Desk. Our goal is to provide five-star service for...

Medford, Oregon
Reviewed 24 June 2016

We wish we can win some too All well Great service excelant stay. Except VIP room.Ans was satisfied but my husband want water !!! We ask for it 😟lady say it is only for VIP MEMBER ☹️☹️☹️☹️☹️ Unbelievable 😏😏😏Strange

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Thank HINA P
Klamath, California
Reviewed 24 June 2016

Love the rooms, a lot of food choices with great food. Love the fun staff and great customer service. A must stay place if you are in Reno! Slot are generous compared to other casinos. We always have a great time here and look forward to coming back.

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Thank smasten
Los Angeles
Reviewed 24 June 2016

room are big and nice. plenty of restaurant in premises.helpful staff.I wish that they could have a non smoking area in the casino for non smoker.like the indian casino in pechanga.lot of parking space.

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Thank bonifaciol434
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Thank you for sharing your TripAdvisor review with the Peppermill. I am glad we could provide you with a five-star stay during the USBC Tournament! For future visits, please know we do offer a non-smoking slot machine section and Poker Room for players looking to avoid smoke in the casino. There is signage to help direct guests to these areas,...

Gilroy
Reviewed 24 June 2016

We stay here often alone but this time opted to take the kids....the pools are great. You can order food and drinks pool side. Our kids loved the arcade!! We took them to Circus Circus one night and it was great for the kids but so glad we always stay at the Peppermill. They have a great gym and an...

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Thank 250letiaf

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1635 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightspot, EDGE. Custom-made, double pillow-top mattresses, 42" high-definition LCD TVs and media hubs are all featured in our guest rooms, and complimentary premium Wi-Fi is available for all hotel guests. ... more   less 

Additional Information about Peppermill Resort Spa Casino

Address: 2707 S Virginia St, Reno, NV 89502-4213
Region: United States > Nevada > Reno
Price Range: $133 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peppermill Resort Spa Casino 4*
Number of rooms: 1635
Reservation Options:
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Also Known As:
Peppermill Hotel Reno
Peppermill Resort Spa Casino Reno, Nevada
Hotel Style:
#1 Romantic Hotel in Reno
#1 Family Hotel in Reno
#2 Top resorts Hotel in Reno
#2 Spa Hotel in Reno
#2 Green Hotel in Reno
#2 Casino Hotel in Reno
#4 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Peppermill Resort Spa Casino staff and other travellers.
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Questions? Get answers from Peppermill Resort Spa Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Basic Peppermill Tower rooms are nice. If you have a large good an upgrade to Tuscany Suites can help. ”
 of 5 bubbles JanF753, 16 Jan 2017 | Read review
“Higher floors for a better view!”
 of 5 bubbles MandyL375, 15 Jan 2017 | Read review
“Maybe register under both names?”
 of 5 bubbles Hathawka, 13 Jan 2017 | Read review
“Upgrade to Tuscan tower ... Very nice !”
 of 5 bubbles Topfuelwrench, 13 Jan 2017 | Read review
“None comes to mind. ”
 of 5 bubbles 312irener, 13 Jan 2017 | Read review
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