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Peppermill Resort Spa Casino

Expedia.comUS$60*
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#5 of 64 Hotels in Reno
Certificate of Excellence
GreenLeadersGold level
02/04/2017 03/04/2017
1 room 2 adults 0 children
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Peppermill Resort Spa Casino
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9,958 Reviews from our TripAdvisor Community

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Showing 9,860: English reviews
Portland, Oregon
Reviewed 26 June 2016

Disappointed that senior discounts not available. The slots were very tight. Not easy to win at all. We have been coming to Peppermill for 30 yrs and this was not a good experience for winning.Our room in the Tuscany was great as it always is. Please being back senior discounts.

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Helpful?
Thank calcagno2047
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

We appreciate the guest feedback received through TripAdvisor, so thank you for your review. I would like to apologize for the frustrations that affected your most recent visit to the Peppermill, namely your disappointment with the discontinuation of our Club 55 program and offerings. We greatly value all of our guests, and continue to offer a variety of discounts. With...

Hayward, California
Reviewed 26 June 2016

This hotel is a great place to go with family and friends, rooms are super clean and elegant, pool is fantastic at all times, friendly services and stuff member so polite.. Adorable and convenience for vacations

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Thank luisaer
California
Reviewed 26 June 2016 via mobile

We got thrown in the north wing, this area should be Incinerated! It smells like gasoline, it's like a mile from registration. We asked for help with luggage and we were told very rudely that we would have to wait a long while..

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2Thank Prettytootz
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Thank you for sharing your TripAdvisor review with the Peppermill. I want to sincerely apologize for your disappointing experience at our resort. We want to provide every guest with a five-star stay, and I am truly sorry for the frustrations that caused us to fall short of that expectation. If possible, we would love a chance to speak with you...

Benicia, California
Reviewed 26 June 2016

As usual Peppermill was great! Although room I wanted was not available because of the Rodeo (tuscany suite), I was a given a suitable substitute which was fine. Room next door was having a gathering which lasted until Midnute with VERY LOUD music. Have been coming to Peppermill for 20 years for family occasions and "Girls Therapy" and watched Tuscany...

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1Thank 767bettyt
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Thank you for sharing your TripAdvisor review with the Peppermill. I cannot tell you how much we appreciate hearing that we are your preferred resort in Reno! We value the loyalty of guests like yourself, and truly thank you for choosing to stay with us over the past 20 years. While I am glad you had another five-star experience with...

Modesto
Reviewed 26 June 2016 via mobile

One of the worst hotels I've stayed at. The rooms are old and the staff at front desk is super rude! We asked for a refrigerator and was told they were all out. We asked to upgrade our room and they said they were sold out and then found out our friends were upgraded and they arrived after us! The...

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2Thank carrieh377
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

We appreciate the guest feedback received through TripAdvisor, so thank you for your review. I am truly sorry to hear of the frustrations that affected your getaway. While I am pleased you enjoyed our pools and dining options, it is disappointing to know your overall experience could have been improved. If possible, we would appreciate a chance to speak with...

Colorado
Reviewed 26 June 2016

We visited this location for my sons baseball tourney - stayed 7 days. It was a sponsored team hotel, which made this particular hotel very crowded with crazed 13 year old boys. The arcade was suitable for all ages - even the older crowd with retro games for the adults. Lots of Pools and Hot tubs for Kiddos! We are...

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Thank ColoradoFlyGirl
Phoenix, Arizona
Reviewed 26 June 2016 via mobile

Overall this is very nice resort that is a much less expensive and less crowded alternative to Las Vegas. We stayed there for business meetings but also got to spend some time by the pool and at the resort and in the casino. The rooms are very nice and clean. The hotel staff is very friendly and very helpful. Although...

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Helpful?
Thank jsikes17
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Guest feedback is important to the Peppermill, so thank you for your review. I am so glad you enjoyed the majority of your stay with us! Customer service is a top priority across our resort, and we appreciate hearing your recommendation of Alicia at Spa Toscana. I will be sure to share your review with our Spa Toscana Director so...

Fremont
Reviewed 25 June 2016

Beautiful Tuscan Tower rooms with soaking tubs! Treated very well by all staff. Slot machines were good. Could have been a bit more generous. Beautiful spa with reasonable rates. Exercise room very comfortable

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Thank 968joanl
Merced, California
Reviewed 25 June 2016

I have stayed at pepper probably 20 plus times. I love it. The rooms are great. We stayed in the Sienna Suite this time. The Tuscany Tower is really nice but a long walk to the casino. The cocktail waitresses are very good at pepper. That is very important to me. If I am going to lose a bunch of...

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Thank Jon C
Surprise, Arizona
Reviewed 25 June 2016

Great Reno Trip other than its not in the downtown area where the real action is...hotel bars are great... The room was the best on our 30 day trip covering. Four citys..includes Lake Tahoe,San Francisco

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Thank James H

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1635 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightspot, EDGE. Custom-made, double pillow-top mattresses, 42" high-definition LCD TVs and media hubs are all featured in our guest rooms, and complimentary premium Wi-Fi is available for all hotel guests. ... more   less 

Additional Information about Peppermill Resort Spa Casino

Address: 2707 S Virginia St, Reno, NV 89502
Region: United States > Nevada > Reno
Price Range: $116 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peppermill Resort Spa Casino 4*
Number of rooms: 1621
Reservation Options:
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Also Known As:
Peppermill Hotel Reno
Peppermill Resort Spa Casino Reno, Nevada
Hotel Style:
#1 Family Hotel in Reno
#1 Romantic Hotel in Reno
#2 Spa Hotel in Reno
#2 Casino Hotel in Reno
#2 Luxury Hotel in Reno
#2 Top resorts Hotel in Reno
#4 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Peppermill Resort Spa Casino staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Loved the new fluffy SOFT towels. Room cleaning was exceptional as usual..”
 of 5 bubbles 727deborahs, 24 Mar 2017 | Read review
“excellent rating”
 of 5 bubbles 161lutherf, 24 Mar 2017 | Read review
“nothing it was fine”
 of 5 bubbles timotaop, 24 Mar 2017 | Read review
“Room was great! and the staff was very good!”
 of 5 bubbles leroyd332, 23 Mar 2017 | Read review
“Slippers and robes in the Tuscany tower would have been delightful.”
 of 5 bubbles melodyz621, 23 Mar 2017 | Read review
5 of 5
Expedia.com
US$60* /night
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AMOMAUS$167
Booking.comUS$60
PricelineUS$60
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Prices are for 1 room, 2 adults
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