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Atlantis Casino Resort Spa

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#1 of 64 Hotels in Reno
GreenLeadersPlatinum level
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Atlantis Casino Resort Spa
Atlantis Casino Resort Spa
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4,166 Reviews from our TripAdvisor Community

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Showing 4,117: English reviews
Oakland
Reviewed 19 January 2016

Perfect place to reserve excitement, I really cant express anything else, but to say I would most definitely come on the regular. I also want to include that the Atlantis provided more than outstanding customer service, and all staff that I came across with provided all the information I needed! Once again thank you.

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Helpful?
Thank gregbrio
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for the “Excellent” rating and I look forward to welcoming you back to Atlantis Casino Resort Spa very soon!

Reviewed 19 January 2016 via mobile

7 blunders violating our privacy by walking into our room, naked one time, we go to hotel Manager Tom Maloney. He gets aggressive with me and my lady friend as we share our experience. Worst customer service ever & I travel often. Avoid! At breakfast, we proceed to find a smashed cockroach under a plate at the cafe... 3 hours...

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7Thank Dave H
Honolulu, Hawaii
Reviewed 18 January 2016

Great location to all the ski trails, great hospitality. We ate at the Sky Terrace Sushi Bar, very good quality for the price in Reno. Our server was named Lucky, glad to have her company and her luck with the tables. Will come again.

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Helpful?
Thank Explorer_319
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your pleasant experience at Atlantis Casino Resort Spa and I look forward to welcoming you back in the near future!

Mammoth Lakes, California, USA
Reviewed 18 January 2016

I'm a long time repeat guest from Mammoth Lakes, CA. and I speak from years of experience. The Atlantis is always reinvesting in it's Resort/Casino and it shows, from the clean guest rooms, clean common areas, clean restaurants and casino. Also the maintenance staff is to be commended, they are top notch.

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Helpful?
Thank Mark C
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for your loyalty and sharing your wonderful comments. I look forward to welcoming you back to Atlantis Casino Resort Spa very soon!

Albany, Oregon
Reviewed 18 January 2016

We had a great stay! Our room was clean and modern, the staff were friendly and helpful, the beds and pillows very comfortable. We loved all the selections of restaurants, and were very impressed with the quality of the food. Very conveniently located next to the convention center with a sky bridge connecting the hotel and convention center. We will...

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Helpful?
Thank DawnO561
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for traveling from Oregon to visit Reno and Atlantis Casino Resort Spa. I am pleased that you had a memorable stay. I look forward to welcoming you back in the near future!

Folsom, California, Usa
Reviewed 16 January 2016

My husband and I would like to recommend the Atlantis Hotel for a very enjoyable experience. Our room was very beautiful and comfortable. We would recommend a wonderful lady named Aubree Figuered to help you enjoy the hotel to the fullest. We had dinner at the Steak House and we must say it was incredible in every way. The chef...

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Helpful?
Thank Marlenenewton
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you, Mr. and Mrs. Newton, for sharing your phenomenal review of Atlantis Casino Resort Spa. I am elated that you had the most enjoyable experience. I look forward to having you as our guests again very soon!

Reviewed 16 January 2016

Let me start by saying that this is my second favorite hotel in Reno. It has almost everything that you can ask for. That being said, if you are looking for something in the heart of downtown this is probably not for you. It is a few minutes away and a lot quieter part of town but also keep in...

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Helpful?
Thank Will B
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for recommending Atlantis Casino Resort Spa and I look forward to welcoming you back in the near future!

Reno, Nevada
Reviewed 13 January 2016

As a local, we occasionally run out of beds and use the Atlantis for the overflow. They still got it right through the Christmas and New Year Holidays. Our friends are fairly fussy and they had zero complaints. Clean, modern, well-kept rooms at reasonable prices are a draw. Upscale dining in-house is reasonably priced too - considering the high quality....

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1Thank 73,891
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa as your resort of choice for your family and friends. I am pleased that they enjoyed their overall stay. However, I would like an opportunity to speak with you about your experience with valet. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you soon.

Boise, Idaho
Reviewed 12 January 2016

2nd time we spent New Years at Atlantis. We have resolved to make this a tradition: excellent food, excellent service, friendly service. Check-in was quick; again, very friendly staff. I am always impressed about how clean the entire casino stays throughout the day. Troy at valet service is truly a friendly, thorough, and very f

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Helpful?
Thank ltcbetty
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for celebrating New Year’s at Atlantis Casino Resort Spa and sharing your wonderful experience. I look forward to welcoming you back in the near future!

Las Vegas, Nevada
Reviewed 12 January 2016

The front desk staff is friendly. In my experience, I found the parking valet staff were not very helpful and in general, not very happy . I also found that the rooms had VERY THIN walls. Granted I was staying at a casino hotel for business...But from that same perspective of a casino hotel, they are happy to have your...

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Helpful?
Thank nancyloveswine
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for posting your review of Atlantis Casino Resort Spa. I am pleased that you enjoyed a few aspects of your stay. However, I am disappointed we fell short in other areas. I would like an opportunity to speak with you about your experience. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from...

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Atrium Executive Suite (43)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Food & drink at the hotel
Sky Terrace Oyster Bar
Sky Terrace Oyster Bar
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 

Additional Information about Atlantis Casino Resort Spa

Address: 3800 S Virginia St, Reno, NV 89502-6005
Region: United States > Nevada > Reno
Price Range: $111 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Number of rooms: 824
Reservation Options:
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Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno
Atlantis Casino Resort Spa Reno, Nevada
Hotel Style:
#1 Luxury Hotel in Reno
#1 Top resorts Hotel in Reno
#1 Casino Hotel in Reno
#1 Spa Hotel in Reno
#2 Business Hotel in Reno
#2 Romantic Hotel in Reno
#2 Family Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis Casino Resort Spa staff and other travellers.
38 questions
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Questions? Get answers from Atlantis Casino Resort Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Both towers are great.”
 of 5 bubbles tahoe782, 23 Mar 2017 | Read review
“excellent. maids”
 of 5 bubbles johnjacksonm, 22 Mar 2017 | Read review
“In the winter the upper floor rooms with a mountain view and snow.”
 of 5 bubbles ESTEVEA, 21 Mar 2017 | Read review
“The luxury tower's are a must i highly recommend.”
 of 5 bubbles erastovalle, 21 Mar 2017 | Read review
“first time not sure about other rooms but ours was very nice”
 of 5 bubbles deborahl980, 19 Mar 2017 | Read review
5 of 5