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Atlantis Casino Resort Spa

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#1 of 64 Hotels in Reno
GreenLeadersPlatinum level
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Atlantis Casino Resort Spa
Atlantis Casino Resort Spa
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4,166 Reviews from our TripAdvisor Community

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There are newer reviews for Atlantis Casino Resort Spa
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Showing 4,117: English reviews
Quincy
Reviewed 30 May 2016

I was given a free room from the Atlantis, I took a friend of mine and we stayed in the tower. The room was nice and clean it was also larger than one I had rented from a different casino on a different trip. I would highly recommend going to the Atlantis!

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Helpful?
Thank kristiel2016
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for recommending Atlantis Casino Resort Spa and I look forward to welcoming you back in the near future!

Grass Valley, California
Reviewed 30 May 2016

My husband, some friends, and I attended the Dana Carvey show May 28th, 2016. I had broken my leg four weeks prior and needed a wheelchair to navigate the hotel. I contact the hotel via email. The response was immediate. I received a call from Tom Ducey, the manager of entertainment within two hours of my email. He was amazing!!...

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Helpful?
Thank marialarash
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for taking the time to share the phenomenal guest service you received from Tom and our staff. It was a pleasure reading about your experience and I look forward to welcoming you back to Atlantis Casino Resort Spa very soon!

Tracy, California
Reviewed 30 May 2016

My wife and I celebrated my birthday and had a great time. There have everything that you want in a hotel casino. Especially go to the steak house for dinner. I had the best bone in Prime Rib. Plus the service in excellent.

Review collected in partnership with this hotel
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Helpful?
Thank waynesJ9608WK
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa for your birthday celebration. I am elated that you had the most memorable experience. I look forward to having you as our guests again in the near future!

Hayward
Reviewed 30 May 2016

Atlantis was a beautiful hotel with extremely caring employees. upscale restaurants and the machines were awesome and paid out. our rooms were comped so that was nice of them. overall a very clean, new awesome place to go.

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Thank maxcali78
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for the “Excellent” rating and I look forward to welcoming you back to Atlantis Casino Resort Spa very soon!

Canon City, Colorado
Reviewed 26 May 2016

All the employees were excellent. The hotel was beautiful. The dealers at the crap tables were great. The only disappointment was that the food on the buffet was often not really hot, which is a very common problems with buffets.

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Helpful?
Thank naninco
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for posting your review of Atlantis Casino Resort Spa. I am pleased that you enjoyed your overall stay. In addition, I appreciate your feedback regarding our buffet and have shared this with our Director of Food and Beverage. I look forward to welcoming you back very soon!

Albany, Oregon
Reviewed 26 May 2016

From the minute we pulled up we were treated like Kings! Free valet. Everyone smiles and says hello. Room was spotless and bed comfortable. Excellent food. We have stayed at several other hotels and feel like we found a second home here.

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1Thank 638belleh
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa for your recent visit to Reno. I am elated that you enjoyed your stay. I look forward to welcoming you back in the near future!

Fairfield, California
Reviewed 25 May 2016 via mobile

Another awesome stay at the Atlantis... The best staff in Reno... Everyone is super friendly... Love playing at their poker room!! They have the best cheesecake in Reno... We always upgrade our room to the executive suite... The room is amazing its basically two rooms with a king bed and fold out couch... I always say the Atlantis is the...

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Helpful?
Thank Aldrich Glen S
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your phenomenal experience at Atlantis Casino Resort Spa and I look forward to welcoming you back very soon!

Grass Valley, United States
Reviewed 25 May 2016

I appreciate a place that does not charge for everything it does, example wifi. The Atlantis provides free valet service if you stay there, free wifi, and the waters in your room are free as well, They have a Starbucks downstairs and he rooms e very nice.

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Helpful?
1Thank Brad G
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for the “Excellent” rating and I look forward to welcoming you back to Atlantis Casino Resort Spa in the near future!

Wilmington, United States
Reviewed 25 May 2016 via mobile

This place claims to be top rated and I have no idea if their casino is better than others, I didn't see anything extraordinary. But our room experience was below average. They did not have the king we booked, they claimed to give us an upgrade but it wasn't. We spent 2 days and went through 3 employees to get...

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Helpful?
1Thank George R
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for taking the time to post your review of Atlantis Casino Resort Spa. I am sorry that your experience was not to your satisfaction. I would like an opportunity to speak with you about your stay. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you soon.

Vallejo, California
Reviewed 24 May 2016

Had a wonderful time at the Atlantis. Excellent hospitality. My Mom can't wait to return. The restaurant's were all fabulous. How do they get such fresh sea food in the desert? The maids kept the rooms very clean and responded promptly to all our requests.

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Thank timewants
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for your wonderful comments and I look forward to welcoming you back to Atlantis Casino Resort Spa very soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Food & drink at the hotel
Sky Terrace Oyster Bar
Sky Terrace Oyster Bar
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 

Additional Information about Atlantis Casino Resort Spa

Address: 3800 S Virginia St, Reno, NV 89502-6005
Region: United States > Nevada > Reno
Price Range: $111 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Number of rooms: 824
Reservation Options:
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Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno
Atlantis Casino Resort Spa Reno, Nevada
Hotel Style:
#1 Luxury Hotel in Reno
#1 Top resorts Hotel in Reno
#1 Casino Hotel in Reno
#1 Spa Hotel in Reno
#2 Family Hotel in Reno
#2 Romantic Hotel in Reno
#2 Business Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis Casino Resort Spa staff and other travellers.
38 questions
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Questions? Get answers from Atlantis Casino Resort Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Both towers are great.”
 of 5 bubbles tahoe782, 23 Mar 2017 | Read review
“excellent. maids”
 of 5 bubbles johnjacksonm, 22 Mar 2017 | Read review
“In the winter the upper floor rooms with a mountain view and snow.”
 of 5 bubbles ESTEVEA, 21 Mar 2017 | Read review
“The luxury tower's are a must i highly recommend.”
 of 5 bubbles erastovalle, 21 Mar 2017 | Read review
“first time not sure about other rooms but ours was very nice”
 of 5 bubbles deborahl980, 19 Mar 2017 | Read review
5 of 5