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Atlantis Casino Resort Spa

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#1 of 64 Hotels in Reno
GreenLeadersPlatinum level
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Atlantis Casino Resort Spa
Atlantis Casino Resort Spa
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4,166 Reviews from our TripAdvisor Community

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Showing 4,117: English reviews
Clovis, California
Reviewed 16 May 2016

We have been staying at the Atlantis for many years. We continue to be pleased overall with our accommodations. Meals in the various restaurants have always been good quality and fairly priced. We were not pleased that glassware is no longer provided in the rooms. Paper cups only.

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Helpful?
Thank wilyrod
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for your loyalty and posting your review of Atlantis Casino Resort Spa. I am pleased that you continuously enjoy our resort. In addition, I appreciate your feedback regarding glassware in our rooms. Please know that we currently offer these in our Concierge Tower Rooms and Suites. I look forward to welcoming you back very soon!

Las Vegas, Nevada
Reviewed 16 May 2016

Initially when calling to book reservation I was not happy because the room was expensive and there were zero discounts available. Called back 2nd time and insisted on the same rate others attending the RNC were getting and received it. Jot at check in was funny, charming and personable AND he remembered me at check out !! As a mother...

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Helpful?
Thank christinedecorte
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for taking the time to post your phenomenal experience at Atlantis Casino Resort Spa. It was a pleasure reading about the exceptional guest service you received from Jot and Victor which have been shared with them. I look forward to having you as our guest again in the near future!

Hollister, California
Reviewed 16 May 2016

once again hotel staffing at the top of their game. remodeled buffet looked great, had a relaxing trip! They claim in their advertising the more you play the better rates you get, this has been proven true, I usually get a free night with discounted rates on other days. Comps seem to add up also! I love this casino for...

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Helpful?
Thank chezzum12
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your wonderful comments and I look forward to welcoming you back to Atlantis Casino Resort Spa very soon!

Stateline, Nevada
Reviewed 16 May 2016

I've stayed here only twice, although I've been to the spa and casino several times. The hotel rooms are clean and well furnished with every amenity one might need. The spa is my favorite, with a good list of treatments available. The restaurants have good to very good food and the service has been consistently acceptable, with the exception of...

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Helpful?
Thank runplay
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for recommending Atlantis Casino Resort Spa to Reno visitors. I am pleased you enjoyed your overall experience. I look forward to welcoming you back in the near future!

Santa Rosa, California
Reviewed 16 May 2016

Atlantis offers beautiful rooms at great rates. Their player club offers very good opportunities to earn free nights and meal discounts. Excellent meal and restaurant choices. The recently redesigned buffet is very attractive with wide assortment of food options. The only down side is that the meal prices in new buffet have gone up some also. Machines seemed a bit...

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Helpful?
Thank swinter700
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for the “Excellent” rating and I look forward to welcoming you back to Atlantis Casino Resort Spa very soon!

Reno
Reviewed 16 May 2016

My family and I stayed for two nights while visiting near by relatives. This hotel was not only accommodating for my husband who loves poker at all hours but my children were entertained with the pool and the arcade. The whole family got together for dinner at the purple parrot and the next morning we ate at the buffet for...

Review collected in partnership with this hotel
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Helpful?
Thank shanab755
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa for your family’s recent visit to Reno. I am elated that everyone enjoyed our resort. I look forward to welcoming you back in the near future!

Reviewed 15 May 2016 via mobile

Everything was amazing. Toni talked to us and our family. She had a conversation with my mother in law then came and found us. Mike D at the Purple Parrot bought my father in law a glass of wine because he forgot it. We didn't think we were going to enjoy ourselves due to rude patrons but the staff made...

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Helpful?
Thank Whammons
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for posting your review of Atlantis Casino Resort Spa. I am pleased that our exceptional guest service shined through. I look forward to welcoming you back in the near future!

Carson City, Nevada
Reviewed 15 May 2016

My wife and I went to the Steakhouse for her birthday dinner. The food was excellent and our server Sharayah was a total joy to deal with. She was really personable and made us feel totally relaxed. I asked for her name so I could request her on our next visit.

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Helpful?
Thank chiefsam07
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Steakhouse for your wife’s birthday celebration. I am elated that your experience was a memorable one. I look forward to having you as our guests again very soon!

Gaston, Oregon
Reviewed 15 May 2016

This was our 2nd visit in less than a year and we returned because of our experience from our first stay last September. We were not disappointed. Even though we booked well in advance of our trip, they honored a much later email offer for a free Thursday night stay. Free is a very good price. Check in was a...

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Helpful?
Thank 2bald2care
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for traveling from Oregon to visit Reno and Atlantis Casino Resort Spa. It was a pleasure reading about your experience. I look forward to welcoming you back very soon!

Fairfield, California
Reviewed 14 May 2016 via mobile

My husband and I spent our anniversary in Reno and stayed at the Atlantis. Everything was amazing from valet to check-out. Our room was on the 17th floor in the King Tower with a view of the mountains. Beautiful. The cleanliness was superb and it was quiet. The hotel is attached to the convention center & although it was busy...

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Helpful?
Thank AMCinCALI
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa for your anniversary celebration. I am pleased that your first experience was a phenomenal one. I look forward to welcoming you back in the near future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Food & drink at the hotel
Sky Terrace Oyster Bar
Sky Terrace Oyster Bar
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 

Additional Information about Atlantis Casino Resort Spa

Address: 3800 S Virginia St, Reno, NV 89502-6005
Region: United States > Nevada > Reno
Price Range: $111 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Number of rooms: 824
Reservation Options:
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Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno
Atlantis Casino Resort Spa Reno, Nevada
Hotel Style:
#1 Luxury Hotel in Reno
#1 Casino Hotel in Reno
#1 Top resorts Hotel in Reno
#1 Spa Hotel in Reno
#2 Business Hotel in Reno
#2 Romantic Hotel in Reno
#2 Family Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis Casino Resort Spa staff and other travellers.
38 questions
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Questions? Get answers from Atlantis Casino Resort Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Both towers are great.”
 of 5 bubbles tahoe782, 23 Mar 2017 | Read review
“excellent. maids”
 of 5 bubbles johnjacksonm, 22 Mar 2017 | Read review
“In the winter the upper floor rooms with a mountain view and snow.”
 of 5 bubbles ESTEVEA, 21 Mar 2017 | Read review
“The luxury tower's are a must i highly recommend.”
 of 5 bubbles erastovalle, 21 Mar 2017 | Read review
“first time not sure about other rooms but ours was very nice”
 of 5 bubbles deborahl980, 19 Mar 2017 | Read review
5 of 5