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Courtyard by Marriott Reno

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82 Reviews from our TripAdvisor Community

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Showing 80: English reviews
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Union City, California
Reviewed 20 February 2017 via mobile

This review goes 100 % towards stuart. I work for Marriott as well so I know friendly customer service 24/7 is key. I called around 1130 pm or so stating we will be in around 1 because were going through the snow and have to put on chains. Stuart let me know its okay and he will see us soon....

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Helpful?
Thank Alarica A
Reno, NV
Reviewed 13 January 2017

Stayed for a night. Front desk was great and room was very clean and comfortable. When you stay at a Courtyard you know you are getting a comfortable place at a decent price. No complaints at all. There is a Starbucks across the parking lot, if you care about this kind of thing. I do.

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Helpful?
Thank sdjuk
Boise, Idaho
Reviewed 11 December 2016

Checked into my room which reeked of vomit! Got a new room which was better but still smelled. They comped breakfast which was nice, but the place is really a 2nd or 3rd teir hotel labeled as Marriott. Not what I'd hoped for. Stay somewhere else.

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Helpful?
Thank Athinai28
Brian H, Manager at Courtyard by Marriott Reno, responded to this review

I am so very sorry to hear of your experience during your visit to Reno. The staff here strive every day to ensure that each and every guest has a magnificent stay. Obviously we fell short of this goal during your visit. Would it be possible for you to contact me directly at the hotel so that I can get...

Castle Rock, Colorado
Reviewed 10 December 2016 via mobile

I had the pleasure of staying here this week. I was very impressed with the staff. Everyone from the front desk to the cafe. Even the maintenance staff went out of their way to help with snow removal on the rental car. Budget failed to leave a snow brush. The room was comfortable and I got a great nights sleep....

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Helpful?
Thank Dgholden
cincinnati
Reviewed 3 December 2016 via mobile

Front desk staff was very friendly and helpful. The downstairs bar/bistro was great to have after traveling in, working, and trying to adjust to a 3 hour time change. I was able to order a good meal, have a drink while waiting, and then take it back to my room for peace and quiet. The lobby area also had a...

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Thank amy j
Reviewed 16 November 2016 via mobile

I had a problem with my room (fire alarm turned on for no reason) and the hotel team did all it could to make me comfortable while I waited for it to be fixed. The room furniture and decor is not modern but it has all the basics, including a mini Fridge. It's close to a lot of places -...

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Helpful?
Thank Lucas M
Denver, Colorado
Reviewed 17 October 2016 via mobile

We stayed on the first floor and our room had a patio. Beautiful modern, spacious, renovated, clean room. AC was great and cooled the room efficiently. The staff was great and helpful by arranging taxi service for us. Free coffee in the lobby.

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Helpful?
Thank Debborn
Phoenix, AZ
Reviewed 14 October 2016

This courtyard had a clean and modern feel with attentive staff. The room and bathroom were clean and updated. Common area and sofa were also well kept while the room was filled with natural light. The room was quiet although near a main road and mall. Lots of dining options within a short walk.

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Thank alanl800
Canton, Georgia
Reviewed 13 October 2016 via mobile

Nicely appointed and helpful, courteous staff made my stay quite pleasant. This facility is located close to the freeway. Additionally it's in a mall area so access to restaurants, shopping, etc is an added benefit.

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Thank TASunde
Durham, North Carolina
Reviewed 28 September 2016 via mobile

PROs - very helpful staff at check-in - plenty of options around for food CONs - a little out of the way to the airport or to the strip - elevator ding is especially loud, so be aware if your room is near the elevator

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Helpful?
Thank 150hotelnightsayear
Cortney T, Director of Sales at Courtyard by Marriott Reno, responded to this review

Hi 150hotelnightsayear, Thank you for taking the time to review our property! All of us here at the Courtyard Reno value your feedback. We are so glad you enjoyed your time here with us, but do apologize for the "dinging" coming from the elevator. That noise has since then been turned down for future guests. The pros you listed are...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Courtyard Reno boasts newly renovated rooms as well as refreshed lobby and The Bistro eatery. It is conveniently located just minutes from the Reno Tahoe International Airport, the Reno-Sparks Convention Center and major companies such as Intuit, Microsoft Licensing, International Game Technology and Ormat. For those seeking adventure, our South Reno hotel's location also offers easy access to the Mount Rose Ski resort, North Star and Alpine Meadows, with award-winning golf courses, casinos, fine dining and a wide range of seasonal events. Enjoy the finest of amenities among South Reno hotels like free WiFi, free parking, heated indoor pool and fitness center. Offering one of the most convenient locations amongst Reno Convention Center hotels, the hotel is situated right off I-580. Whether traveling for business or leisure, the Courtyard Reno hotel ensures a memorable stay. ... more   less 

Additional Information about Courtyard by Marriott Reno

Address: 6855 South Virginia Street, Reno, NV 89511
Region: United States > Nevada > Reno
Price Range: $182 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by Marriott Reno 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Courtyard By Marriott Reno Hotel Reno
Courtyard Reno
Reno Courtyard
Reno Marriott
Courtyard By Marriott Reno Nevada
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard by Marriott Reno staff and other travellers.
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Nevada

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“May want to select backside-east of hotel for reduced outdoor lighting although shade curtains do the job.”
 of 5 bubbles alanl800, 14 Oct 2016 | Read review
“Rooms on the street overlook the Reno Aces baseball park”
 of 5 bubbles stephenmF3994GD, 14 Aug 2016 | Read review
“Ask for a high room and not facing the freeway.”
 of 5 bubbles docbob0707, 22 May 2016 | Read review
“Get on the 4th floor so you get a good view of the mountains”
 of 5 bubbles bensG569NA, 1 May 2016 | Read review
“Stay on the front side for the quieter of the two sides, though not noisy free...”
 of 5 bubbles DanM320, 2 Nov 2015 | Read review
5 of 5