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My only comment that detracts from the rating is this hotel's location. It is nestled in a corner of two strip malls with no road/highway frontage which makes it difficult to see from the road.
Aside from the location, this is a very nice Courtyard....More
I usually do not write up Marriott Hotels. I am a frequent Marriott customer and if I was to describe each time I stay at a Marriott property, it would be the same thing: predictable, reliable, clean, efficient. The only reason I am writing about...More
This hotel had a beautiful new lobby and that's all I'll give it. It is right next to freeway and very very noisy. Had to put earplugs in to sleep and they told us ours was the quiet room when we complained. The rooms are...More
Response from Larry C, Director of Sales at Courtyard by Marriott RenoResponded 6 October 2017
Thank you for taking the time to express your concerns in regards to your recent stay at the Courtyard Reno.
I sincerely apologize our hotel did not meet your expectations during your stay and your comments will be shared with our ownership group....More
The Marriott reservation desk put me in this hotel late at night. The upside was lots of parking, a decent room and nice front desk staff. It's nice enough in general, a pretty standard Courtyard.
But, I had a ground floor room and there was...More
Thank michael n
Management response:Responded 28 September 2017
Thank you for your comment in regards to your recent stay at the Courtyard Marriott Reno. I appreciate the kind words about the staff, parking and our rooms. However, I am disappointed to hear about your night's sleep or lack of sleep during...More
Chose this motel for its proximity to friends in Reno. As a priority, it was a mistake. I attributed the higher price to 1) available amenities, or 2) holiday travelling shortages of rooms. Amenities for this average motel included non-working public computers, a "loud" air-conditioning...More
Response from Jennifer N, Assistant General Manager at Courtyard by Marriott RenoResponded 23 September 2017
I do not wish to extend a "boiler plate" response to you. I will be on property from 7am-3pm tomorrow (9/24/17) and Monday (9/25/17) if you would like to speak with me personally regarding the issues during your stay. I am hopeful that...More
US$146 - US$242 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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