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Legacy Vacation Resorts-Reno

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Traveller (64)
Room & Suite (22)
Dining (4)
Overview
  • Excellent14%
  • Very good30%
  • Average21%
  • Poor14%
  • Terrible21%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Suites
Fitness centre
3 Star accommodation
All hotel details
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Rooms
Sep. 2Sep. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (156)
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LanguageEnglish
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All reviewsping pongwalking distance to river walkqueen size bedbusiness centernice poolclose to downtownsecurity guardrooms are largedefinitely stay here againmovie theateran upgradesaunamicrowavepansfoozcomputersapt
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1 - 5 of 155 reviews
Reviewed 1 week ago

The place is average compare to other resorts.Pool is inside and very small.It does have a full kitchen but tiny.The rooms focusing on the carpets were not very clean.Walk in my stocking feet and socks were dirty after walking around for a short time.Parking is...More

Thank soldierboy173
Response from Jessica G, Public Relations Manager at Legacy Vacation Resorts-RenoResponded 1 week ago

Thank you for your feedback. Please accept our sincere apology that the resort and your accommodations did not meet your expectations. Please note that this is not the experience we pride ourselves on providing our valued customers. We wished this information was brought to our...More

Reviewed 2 weeks ago

Let me start by saying the staff is is very friendly and will go out of their way to help you. the hotel is NOT a resort and should not be titled as so. it is in dire need of upkeep and upgrading they were...More

Review collected in partnership with Armed Forces Vacation Club
Thank jmo1970
Response from Jessica G, Public Relations Manager at Legacy Vacation Resorts-RenoResponded 1 week ago

Thank you for your feedback. Please accept our sincere apology that the resort and your accommodations did not meet your expectations. We wished this information was brought to our attention. Our front desk is very quick and diligent to get a manager or supervisor to...More

Reviewed 2 weeks ago

I would not stay here again. I am not picky, old is fine with me, but room felt dirty, the air conditioner sent out stinky air, the door didn't lock all of the way, the front desk smelled like cigarettes, and some of the staff...More

Thank k19734
Response from Jessica G, Public Relations Manager at Legacy Vacation Resorts-RenoResponded 2 weeks ago

Thank you for taking the time to review our property regarding your recent stay with us. We service many guests in our resort and our main goal is to provide clean and comfortable accommodation and an exceptions customer service. Consequently, we're very concerned we failed...More

Reviewed 3 weeks ago

I stood in a line of 3 people for 45 minutes waiting to check in. That should have been my first clue. We got to our room and the best thing I can say is it was somewhere to lay your head down. Then we...More

Review collected in partnership with Armed Forces Vacation Club
Thank Bilinda74
Response from Jessica G, Public Relations Manager at Legacy Vacation Resorts-RenoResponded 3 weeks ago

Thank you for taking the time to review our property regarding your recent stay with us. We service many guests in our resort and our main goal is to provide clean and comfortable accommodation and an exceptions customer service. Consequently, we're very concerned we failed...More

Reviewed July 12, 2018

I would consider this place more of a hotel than resort., that said it was perfect for our trip to Reno. Saying great location does not do it justice, this place puts you right in the middle of where you want to be especially for...More

Review collected in partnership with Armed Forces Vacation Club
2  Thank Dolores W
Response from Jessica G, Public Relations Manager at Legacy Vacation Resorts-RenoResponded 4 weeks ago

We apologize that you did not have a comfortable stay. This certainly is not what most guests experience at our resort. We are in the process of planning to upgrade several areas around the resort. As we constantly making upgrades to the property and the...More

View more reviews
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$65 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Quaint Hotel in Reno
#9 Family Hotel in Reno
#10 Centrally Located Hotel in Reno
#25 Mid-range Hotel in Reno
#32 Budget Hotel in Reno
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$65 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Quaint Hotel in Reno
#9 Family Hotel in Reno
#10 Centrally Located Hotel in Reno
#25 Mid-range Hotel in Reno
#32 Budget Hotel in Reno
Room types
Suites, Kitchenette, Non-Smoking Rooms
Photos
Traveller (64)
Room & Suite (22)
Dining (4)
Pool & Beach (1)
Family and Play Areas (2)
Questions & Answers
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Tommy H
March 16, 2016|
AnswerShow all 4 answers
Response from BCRON | Reviewed this property |
We were there last August and hated the place it was dirty and really not a good area to stay in. It needed a major makeover. I asked my dad if he had stayed there and he said it had been about five years ago and he had the... More
0
Votes
Room Tips
"Do not stay in the old side of the building the a.c. is horrible"
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"plug-in air freshener is a must"
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"We stayed in the handicap room so we didn't have to deal with stairs or walk a distance to our..."
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"Walls paper thin, bring ear plugs."
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