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Hampton Inn & Suites Reno

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#17 of 64 Hotels in Reno
Certificate of Excellence
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1 room 2 adults 0 children
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Hampton Inn & Suites Reno
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685 Reviews from our TripAdvisor Community

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Showing 682: English reviews
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Reno, Nevada
Reviewed 1 week ago via mobile

This hotel is my favorite. The front desk staff is always so welcoming and helpful. Breakfast is always good and my room is always spotless. They really do go out of their way to make you feel special.

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Helpful?
Thank missdenae
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I have stayed at this property over 20 times in the past year for business. The staff have always been nice and welcoming. Above standard Hampton Inn amenities with indoor pool and hot tub. Rooms are clean and spacious. I recommend this property for anyone.

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Helpful?
1Thank KDPNJHC
About Hotel's Favourite Review
Cameron Park, California
Reviewed 1 week ago

We were coming back from a long ski trip and this was our last stop. They upgraded our room and made us feel special. When we got into our room the called the room to make sure it wood work for us. Nice touches

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Helpful?
2Thank Sandy2904
California
Reviewed 1 week ago via mobile

I decided to stay at this Hampton Inn to gain Hilton Hinors points, avoid the rampant, hidden and expensive "resort fees" at Reno casino hotels and be able to have an early, quick breakfast. I arrived from several hours on the road, hungry and tired, dinner in hand, ready to eat and relax. I waited for 10 min at the...

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Helpful?
Thank Awaygrrl
Las Vegas, Nevada
Reviewed 2 weeks ago

We had booked the room with our airline flight. We asked to have our room changed due to the location. We were told by the staff, Luis, that since we "booked the cheap room", that is what we were going to get. We asked for additional pillows, because theirs are paper thin. Again, Luis told us no, because we had...

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Helpful?
Thank JeepGalLAS
Billings, Montana
Reviewed 2 weeks ago

Newer property stayed in King it had high ceilings, sofa , large tv and easy to work at desk with lots of plug ins! The staff was very courteous . beautiful views. Close to restaurants and some that deliver.

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Helpful?
Thank gena1313
Reviewed 2 weeks ago

Upon check in the front desk agent Christian, treated me like a valeued customer. She made sure all of my questions were answered and provided top notch service. I will definelty come back to this location for all my Reno business travel.

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3Thank James P
Reviewed 4 weeks ago

The General Manager used his power to throw out our group at midnight to include the children ages 3 to 17 and did not give a reason. The GM said because I can numerous times--very unprofessionally. I think he forgets he is the customer service industry. The manager, Mr. Duran & desk clerk, Luis were angry at others and took...

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Helpful?
Thank Jackie Y
RenoHampton, General Manager at Hampton Inn & Suites Reno, responded to this review

Jackie, Please accept my sincere apology. We want you to know that the comments and suggestions we receive from our guests are taken very seriously. But as you know this issue was more then management using his power. When other guest staying at the hotel complain about noise late at night, it's our responsibility to address the issue. I was...

Grand Jct., United States
Reviewed 5 weeks ago

Thin walls, windows facing interstate not sound proofed, noisy refrigerators (why is it in Europe they manage to have quiet refrigerators that don't rattle around and make strange noises). I wonder what happens to these older hotels -- pretty hard to change the thickness of walls. I'd say this hotel was a Best Western quality hotel at Hampton Inn prices.

Review collected in partnership with Hampton
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Helpful?
Thank James C
Chicago
Reviewed 19 March 2017

The water in the bathroom was a mess with me having to look down on the floor before I entered to make sure I was not stepping in a puddle, I had to clean the water up, because it was running from the tub over to the toilet and behind the toilet to the front of it,

Review collected in partnership with Hampton
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Helpful?
Thank 746carolyna

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff

Additional Information about Hampton Inn & Suites Reno

Address: 10599 Professional Cir, Reno, NV 89521-4882
Region: United States > Nevada > Reno
Price Range: $156 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Reno 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Hampton Inn & Suites Reno Hotel Reno
Hampton Inn And Suites Reno
Hampton Inn Hotel Reno
Hampton Inn Reno
Reno Hampton Inn
Hampton Inn & Suites Reno Nevada
Hotel Style:
#7 Business Hotel in Reno
#9 Family Hotel in Reno
#10 Romantic Hotel in Reno
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Reno staff and other travellers.
4 questions
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Boston, Massachusetts
over a year ago
10 months ago
Durant, Oklahoma
over a year ago

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Questions? Get answers from Hampton Inn & Suites Reno staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor”
KDPNJHC, 4 Apr 2017 | Read review
“Best view of Sierras on west side.”
nvsnowbunny47, 15 Mar 2017 | Read review
“West side rooms face the Sierra Nevadas and a distant freeway.”
Bubba-Kona, 7 Mar 2017 | Read review
“We were on the top (fourth) floor. Very quiet. Elevators were not too slow, and we never had to wait long.”
Jajomom, 4 Jan 2017 | Read review
“Rooms on highway side are a bit noisy.”
UTtraveler84121, 30 Nov 2016 | Read review
5 of 5