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We stayed one night at this hotel that is centrally-located for all the attractions around Reno, Tahoe and Carson City. (It took less than 30 minutes to drive to Mt. Rose and Tahoe Meadows.) We made a reservation several months in advance and there were no issues at check-in. The type of room that we requested was ready and we were welcomed as Hilton Honors members and offered cold water and a treat. Our room was adapted for wheelchair users (ADA) and located above the lobby, so it overlooked the portico but did have a view of the mountains in the distance. The room was spacious and attractive with a king bed. It was equipped with everything to make our stay comfortable: TV, refrigerator, microwave, alarm clock, wifi, coffee maker, iron, etc. The bathroom had a tub with a handheld sprayer and shower chair (though a transfer bench would have been better). Breakfast was included and offered our usual favorites of oatmeal, fruit and yogurt as well as the traditional eggs, meats, pancakes, waffles, etc. This hotel has an indoor pool and hot tub (with lift to aid those with mobility impairments), small fitness room, and an office with computers for guest convenience. Coin-operated washer and dryer are available but unfortunately out-of-order when we visited. The neighborhood is office buildings and residential; there are no restaurants immediately surrounding the hotel but there are some about a mile away. There is a walking trail nearby to the east; access at Double R Blvd. and Double Diamond Pkwy.
We love this place and wouldn’t consider staying anywhere else. The manager and his staff are so professional and always go out of their way to make you feel welcome. Rooms are clean, comfortable and well maintained.
A cheap stay on the outer area of Reno. It was clean and fairly quiet. Room and hotel were quite outdated though. Customer service is pretty much non-existent here so you're on your own for any issues.
Room had spiders and spider webs the sink was draining slow. The housekeeper really don't care about the guest needs and really isn't approachable. However great location right by plenty restaurants and the highway.
Always a great place to stay. The manager Joaquim does a great service with his staff. Christian at the front desk is always nice.The breakfast crew is outstanding. Close to everything with an awesome view of the mountains. Love it!
Response from OldBigBob | Reviewed this property |
Yes, there are several fast food restaurants or small restaurants about two or three easy blocks away. My favorite spot is about three blocks, the Sierra Gold, which has great prices, specials, with large local... More
Yes, there are several fast food restaurants or small restaurants about two or three easy blocks away. My favorite spot is about three blocks, the Sierra Gold, which has great prices, specials, with large local attendance.