We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN Airport Plaza Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN Airport Plaza Hotel
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

747 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 734: English reviews
Start your review of BEST WESTERN Airport Plaza Hotel
 Click to rate
Reviewed yesterday NEW

Clean room, updates to decor are poor, no complimentary breakfast nor coffee after 5am. Instructions to use Wi-Fi were terrible and desk staff was not friendly when asked to assist. Restuarant and Lounge has good food, high priced for location.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Mary P
Idaho
HOTEL’S FAVOURITE REVIEW
Reviewed 31 January 2017 via mobile

This is a very nice hotel, it deserves the high marks. We stayed 1 night, wasn't interested in a casino hotel. The lobby is spacious and clean. The late night clerk was very friendly and quick with check in. Our king room was spotless and nicely appointed...extra points for the lights and heater already on! Comfy bed and excellent shower...

 Report
Helpful?
1Thank FSCBosses
About Hotel's Favourite Review
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for taking the time to write a review. I'm glad our hotel met with your expectations. We are implementing new training for our restaurant. Hopefully on your next visit to the area you will choose to stay at The Best Western Airport Plaza, and try our restaurant at that time.

Reviewed 1 week ago NEW

The grounds and lobby have been updated within the last 10 yrs or so but the rooms are outdated and dirty. I must revel I stayed in a room for pets. That maybe why it was not clean or updated. Also, I was in a non smoking room but several rooms close to mine were smoking and that was horrible....

 Report
Helpful?
Thank Laura C
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for taking the time to write a review. I apologize that you had a room did not meet your expectations. We are working on renovations through out the hotel. I brought your feed back to the attention of housekeeping to be sure that they do a better job. We hope that you will come back and try us...

Airport Plaza Hotel, Reno, Nevada, United States
Reviewed 1 week ago

Apparently my ability to leave a review of the Reno Airport Plaza Hotel has been disabled. I had real problems with a Desk Clerk/Manager named Justine during a five day stay at this location. I would advise Buyer Beware if booking a room at this location. Reservations mysteriously disappear and Justine is aggressive towards paying guests. I won't be back...

Review collected in partnership with Best Western
 Report
Helpful?
Thank tonyaw338
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for your feedback. We're sorry your experience during your stay did not meet your expectations. We do apologize for any miscommunication issues that transpired. Your concerns will be addressed.

fernley
Reviewed 1 week ago

If you have an early flight the next morning, this is the place to stay! Airport is right across the road, and the Shuttle runs frequently. Check-in went very smoothly, & the room was nice. We stay here each time we fly somewhere, because we live too far away to depend on trying to drive to the airport early in...

 Report
Helpful?
Thank phil w
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for taking the time to write a review. We're happy to hear that the proximity to the airport of our property meets your needs for your trips. Thank you for staying with us, We hope to see you again on your next trip!

Oyster Bay, New York
Reviewed 2 weeks ago via mobile

When we arrived we were very warmly greeted and efficiently checked in. I thought maybe it wont be so bad. I was wrong. Got to the room, no heat or air, it was stifling. I had to sleep with the window open. There was an issue with the shower - no liner, water all over the bathroom. But in the...

 Report
Helpful?
Thank mribando
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for taking the time to provide feedback. We're sorry you had issues with your room during your stay. Your concerns have been forwarded to our Maintenance Manager.

Salem, Oregon
Reviewed 2 weeks ago via mobile

Very quiet for being so close to the airport. Our room was a bit dated . The lobby was nice and the front desk very friendly. The shuttle driver fabulous. The hotel restaurant a B+ , great coffee and the menu huge. Worth every penny, and did I mention quiet ? The cleaning staff gets an A .The room for...

 Report
Helpful?
Thank FloraCoalfax
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for taking the time to write a review. It's so great to hear our hotel met your needs during your stay. Thank you for the great feedback on our departments. Your review will be shared with staff. We hope to see you on return visits to the area.

Boise, Idaho
Reviewed 2 weeks ago

Great Stay. Quiet well appointed rooms. Very comfortable. Restaurant was very good. Service and Staff exceptional. I would strongly recommend this hotel to anyone that is staying in Reno. a 2 minute walk to airport. ON A SCALE OF 10 IT WAS A 15 EXPERIENCE

 Report
Helpful?
Thank 75silverfox
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for taking the time to write a review. It's great to hear that you enjoyed your stay with us. We're glad to hear you were able to take advantage of our on site restaurant. We do hope you will visit us again on future travels to the area.

Quincy, California
Reviewed 3 weeks ago

We wanted to be close to the airport . Just wish they didn't charge us $9 a day for the car. I hate these comment areas where they demand you use a minimum of so many words. Just let people say what the hell they want and be happy they took time to say anything. I give your survey a...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Mike B
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for taking the time to write a review. Our rate for leaving your car to fly out of the airport is $9.00 a day. We do run promotions at times as well. I do apologize that the fees did not meet your expectations.

Winnemucca, United States
Reviewed 3 weeks ago

We love staying at this location. We travel with our dog and think that it is awesome for the rooms to bed set up with a dog bed/blanket/treat bag. It doesn't have a Continental breakfast but restaurant on location is super good food.Cleans room and great service

Review collected in partnership with Best Western
 Report
Helpful?
Thank Laurel M
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for taking the time to write a review. We are so pleased to hear that our Hotel met with your travel needs while travelling with your pet. We hope to see you again on future trips to the area.

47 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (29)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (6)
Viewed
Dining (3)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (18)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (9)
Viewed
Business Centre/Function Rooms (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Reno hotels
4.1 km away
Circus Circus Hotel and Casino-Reno
0.5 km away
Comfort Inn & Suites Airport
0.4 km away
Hyatt Place Reno Tahoe Airport
Show Prices
Show Prices
Show Prices
1.7 km away
Grand Sierra Resort and Casino
0.8 km away
Holiday Inn Express Hotel & Suites Reno
3.7 km away
Harrah's Reno
Harrah's Reno
#18 of 64 in Reno
3,029 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Don't gamble when it comes to scoring a great Reno hotel, when choosing an affordable and luxurious room is this easy.This Reno airport hotel is close to both the airport for those early morning flights and many attractions in the area. Airport parking in Reno can be expensive and quite the headache, but that's all taken care of here. Save that money for testing your luck at the slots or craps tables. You've already hit the jackpot by choosing this Reno hotel.This Reno BEST WESTERN offers an unbeatable location, airport parking and stellar curb appeal. Business meetings are a breeze when working with our Reno hotel events staff and state of the art equipment. Of course, after that presentation has been given, or the deal has been sealed, it's time to make the most of the biggest little city in the world.Local event celebrations like air races, hot air balloon festivals, Street Vibrations, Harley Davidson events, Burning Man, and rodeos are all packed with fun. Sporting events including basketball, volleyball, soccer and baseball reign supreme here. Maybe you're in town for one of the many conventions. Maybe you're simply traveling through en route to Virginia City or Tahoe. No matter what your plans, our Reno hotel is your oasis in the desert. Avoid travel traffic out of the airport if you've just landed by selecting a great deal on a clean, comfortable room at this Reno hotel.The state capital and National Guard military base regularly brings in civil servants and service men and women for work. Get pampered even if you're on the clock.Book a wonderful room at BEST WESTERN Airport Plaza Hotel for the easiest stay of your life! ... more   less 

Additional Information about BEST WESTERN Airport Plaza Hotel

Address: 1981 Terminal Way, Reno, NV 89502
Region: United States > Nevada > Reno
Price Range: $120 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Airport Plaza Hotel 3*
Number of rooms: 269
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Best Western and Hotels.com so you can book your BEST WESTERN Airport Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Reno
Reno Best Western
BEST WESTERN Airport Plaza Hotel Reno, Nevada
Hotel Style:
#6 Best Value Hotel in Reno
#12 Business Hotel in Reno
#14 Family Hotel in Reno
#14 Romantic Hotel in Reno
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Airport Plaza Hotel staff and other travellers.
7 questions
Ask a question
Reno, Nevada
1 month ago
San Francisco, California
9 months ago
Red Bluff, California
Las Vegas, Nevada
over a year ago
Fallon, Nevada
over a year ago

See all questions (7)

Questions? Get answers from BEST WESTERN Airport Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room facing courtyard. great atmosphere and even a outside fireplance. have pets, they even have special beds in some rooms for pets”
 of 5 bubbles 75silverfox, 9 Mar 2017 | Read review
“Location is between the airport and the freeway, but noise did not seem to be an issue.”
 of 5 bubbles N_skier, 6 Feb 2017 | Read review
“Very quick access to the airport. If you have a problem, just let them know.”
 of 5 bubbles 490peggyg, 22 Nov 2016 | Read review
“Ask for a room away from the interstate”
 of 5 bubbles Steve111111, 12 Nov 2016 | Read review
“It's a quiet place but better on the side away from the InterState/expressway.”
 of 5 bubbles BD609, 31 Oct 2016 | Read review
5 of 5