We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SureStay Plus Hotel by Best Western Reno Airport

822 reviews
#15 of 63 Hotels in Reno
Save
Traveller (35)
Room & Suite (23)
Dining (4)
Overview
  • Excellent38%
  • Very good32%
  • Average15%
  • Poor8%
  • Terrible7%
Travellers talk about
“best westerns”(19 reviews)
“dog bed”(10 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget"},"scriptFlags":null}
Rooms
Mar. 6Mar. 7
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$63.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Reno hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "943b52c14a7e4337b0bfb3b711381bac", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":76052,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[122245259],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":3,"year":2018},"checkout":{"day":7,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":63,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"943b52c14a7e4337b0bfb3b711381bac","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":63,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":63,"highestMetaPriceDisplay":-1,"hotelName":"SureStay Plus Hotel by Best Western Reno Airport","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijk0M2I1MmMxNGE3ZTQzMzdiMGJmYjNiNzExMzgxYmFjIiwiQUlLIjoiN2MwYjgzMTIwYzZlNDFjN2E3YThlMjA2NTYzYzhhMTcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/03/2018", "checkOut": "07/03/2018", "lowestPrice": "US$63", "hasDates": true, "hacComplete": false, "contentIdMappings": {"122245259":"BestWestern"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"],"template":"ibex_room_grid_responsive__widget"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"],"template":"ibex_mismatch_message__widget"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[],"template":"ibex_room_grid_row_responsive__widget"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (822)Write a Review
Filter reviews
808 results
Traveller rating
301
262
122
66
57
Traveller type
Time of year
LanguageEnglish
More languages
301
262
122
66
57
Show reviews that mention
All reviewsbest westernsdog bedpet friendly rooman early flighthotel restaurantshuttle servicerental carfree shuttlebed was comfortablevery nice hoteleasy accessfitness centerlake tahoebwfreewayproximityconvenience
FilterEnglish
Updating list...
1 - 5 of 808 reviews
Reviewed 2 days ago

I like the hotel but they don't seen to know how to fix there wireless issues I informed them of the issues but it was never fixed. this does effect us that work on our PC's. If there's no one onsite that can fix it...More

Thank Bill F
Reviewed 2 days ago

I had a perfect stay for my business trip. My room had a fridge and microwave along with a lounge chair. The restaurant and bar where both a home run in terms of quality and price. Place was clean and had good Wifi..

Thank Carol P
Reviewed 1 week ago

I was a little hesitant at first because of proximity to the airport but swear none of us in our group of 6 heard anything. There is a restaurant on the property that was as good as any top rated place. Friendly staff, clean rooms,...More

Thank Lwalker146
Reviewed 2 weeks ago

A trully delightful hotel/motel and it is by the airport. The check in was really easy and the desk personnel were really helpful!. The little bar/lounge was very inviting and a great place to start the evening. For Breakfast the restaurant was magnificent, great selection...More

Thank The W
Reviewed 4 weeks ago via mobile

Pros: 24 hour van; clean rooms, pleasant room view onto garden despite location outside of airport; free shuttle to large casino. Cons: fitness center not available during my stay; basic rooms, but tv worked well; very long corridors, but that could be a plus for...More

Thank wolvering
View more reviews
PreviousNext
123456162
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$71 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Reno
#12 Business Hotel in Reno
#13 Family Hotel in Reno
#14 Romantic Hotel in Reno
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$71 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Reno
#12 Business Hotel in Reno
#13 Family Hotel in Reno
#14 Romantic Hotel in Reno
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (35)
Room & Suite (23)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
jumbach
21 December 2017|
AnswerShow all 2 answers
Response from Kaptrekker | Reviewed this property |
Contact the hotel directly with this question.
0
Votes
Gary K
14 April 2017|
AnswerShow all 3 answers
Response from Kim A | Property representative |
We have 24 hour shuttle service.
0
Votes
Maralene M
7 February 2017|
AnswerShow all 7 answers
Response from Kim A | Property representative |
Yes, you can park your vehicle until you come back. There is a $9 a day charge for the days that you are leaving your vehicle.
0
Votes
PreviousNext
123
Room Tips
"If you need wireless check it is working before you book there are many others without these issues."
Read review
"The hot tub/fitness center is on the north side"
Read review
"Take the chance- worth it"
Read review
"All the rooms are great, just get a gurney if you have a lot of luggage"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing